Top notch customer service. Order came quickly. I had a question about the order and the customer rep responded very quickly and got me all sorted out. It was my first time using the site. Very happy
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Leia as opiniões dos outros
So far, great experience. Had a problem with the brake I purchased, emailed them, and Paul reached out about replacing the brake under the warranty. Haven’t gone through the entire product replacemen... Ver mais
Team at bikecomponents has always been top tier. Ordered multiple times, big or small, no matter what they are always willing to lend a hand no matter the question
Good products and the shipping was fast, although it took a long time to get shipped. But I'm very happy with my purchase and liked the sticker I could add to my workbench! When I had questions, the r... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bikecomponents.ca is Canadas newest & best online source for mountain & gravel bikes, components, parts, accessories & frames. Whether you're after a new groupset, parts to upgrade your ride or a complete new bike, we've got you covered with the best possible prices, fast shipping, honest & knowledgeable advice. Based in Waterloo, ON, most orders over $150 ship free across Canada and the United States.
Informações de contacto
Waterloo, Canadá
- (519) 783-1484
- hello@bikecomponents.ca
- bikecomponents.ca
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
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Bikecomponents.ca is Legit
Fast shipping, responsive customer service, great pricing, local to Waterloo. Nice to have smaller local vendors for more options.
30 de dezembro de 2025
Excellent communication
Had package lost/ Stolen. Everything worked out and was able to get reshipment in a timely manner .
22 de dezembro de 2025
Great customer service!
I called to inquire about the availability of a product for a Christmas gift and the person who I believe to be the owner was very helpful in answering my questions. They even shipped the order out the very next day. Amazing company to do business with! Thanks so much!
19 de dezembro de 2025
All is perfect!
5 de dezembro de 2025
I liked the price and the parts
I liked the price and the parts, but from time of order to actually shipping was long (label was printed quickly) by a few days.
28 de novembro de 2025
Resposta da Bikecomponents.ca
Don, thank you very much for the order and for taking the time to leave the review. Sincere apologies for the delay in getting the order to you. The order was placed on a Thursday evening and while it was ready to go next day, unfortunately due to circumstances beyond our control Canada Post missed the pickup the following day (Friday) and, as such the package didn't go out till Monday.
Recommended.
Would purchase from them again. Great price, prompt shipping, solid customer service.
21 de novembro de 2025
Hard to find parts at reasonable prices…
Hard to find parts at reasonable prices delivered soon.
25 de novembro de 2025
Good Price Fast shipping thx
20 de novembro de 2025
fast delivery
13 de novembro de 2025
The products delivered were as…
The products delivered were as described on the website, and I received my order quickly.
12 de novembro de 2025
Good but…
Everything arrived within a reasonable amount of time but the wrong colour handlebar was sent. Correct model and rise but the silver colour doesn’t fit with the rest of my setup. No time to return it as I had a big rode scheduled. Would use them again but with some hesitation.
Response to reply:
Wow, that is great. I didn’t think that was possible, what would be the next step to execute this plan?
11 de novembro de 2025
Resposta da Bikecomponents.ca
Thank you very much for taking the time to leave a review and sincere apologies for the mistake on our part. If you had reached out as soon as the bar arrived we would have shipped the correct colour without having to wait for the other one to be returned.
Fast delivery, solid gear, and service that actually cares
So, I ordered a few bike parts from Bikecomponents.ca — and you know what? They actually delivered faster than I managed to finish my morning coffee. The package showed up in perfect condition, even though I ordered some hard‑to‑find gear. The web‑store is logically laid out, so I didn’t waste half an hour hunting for the right part. Their customer service even gave me a call to double‑check compatibility — solid move. All in all, smooth ride from order to door. I’ll be back when it’s time to pimp the bike again.
6 de outubro de 2025
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