Top notch customer service. Order came quickly. I had a question about the order and the customer rep responded very quickly and got me all sorted out. It was my first time using the site. Very happy
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Leia as opiniões dos outros
So far, great experience. Had a problem with the brake I purchased, emailed them, and Paul reached out about replacing the brake under the warranty. Haven’t gone through the entire product replacemen... Ver mais
Team at bikecomponents has always been top tier. Ordered multiple times, big or small, no matter what they are always willing to lend a hand no matter the question
Good products and the shipping was fast, although it took a long time to get shipped. But I'm very happy with my purchase and liked the sticker I could add to my workbench! When I had questions, the r... Ver mais
Informações sobre a empresa
Escrito pela empresa
Bikecomponents.ca is Canadas newest & best online source for mountain & gravel bikes, components, parts, accessories & frames. Whether you're after a new groupset, parts to upgrade your ride or a complete new bike, we've got you covered with the best possible prices, fast shipping, honest & knowledgeable advice. Based in Waterloo, ON, most orders over $150 ship free across Canada and the United States.
Informações de contacto
Waterloo, Canadá
- (519) 783-1484
- hello@bikecomponents.ca
- bikecomponents.ca
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
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Respondeu a 100% das suas opiniões negativas
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Good prices
Good prices, sent me the wrong the size chain but promptly refunded the money with no hassle. Everything else was what I ordered and arrived in a couple of days. Will order from them again.
16 de julho de 2025
Right price and Canadian
Right price, great availability and shipping and a cool sticker ( I want more of them)
Also I preferentially buy from Canadian businesses. Thanks!!
14 de julho de 2025
Great overall experience!
Cheaper pricing, very quick shipping, accurate order. Thank you!
23 de junho de 2025
Dissapointing service
After waiting two weeks for my order to arrive, I had to go through an exchange process that caused even more delay—with no effort made to make up for the inconvenience. The entire process was frustrating and poorly handled. As a customer, I feel let down. Definitely not satisfied with Bike Components. Not recommending based on this experience.
16 de junho de 2025
Resposta da Bikecomponents.ca
Hi Ronel, thank you very much for taking the time to leave a review. We did inform you that there would be a bit of a shipping delay since a few of the items had to come from another warehouse to consolidate the shipping. Once we had all the times in your order we shipped them expedited and they arrived 2 days after being shipped. With regards to the exchange, we shipped the exchange item as soon as you confirmed shipment of the items which would be returning in order to speed up the whole process as much as possible. Normally we would wait for the returning items to arrive before shipping the exchange items.
Amazing service
I ordered a part and it wasn’t arriving, so I reached out to the company. They responded right away, were super helpful, and sent me a replacement part at no charge. Amazing customer service — really impressed!
12 de junho de 2025
Great online bike parts retailer
Great selection at fair prices. Fast free shipping was a plus.
9 de junho de 2025
excellent bike shop
great company to order from. shipping, communication, and product was great-- very transparent, tracking was provided right away and I received my package 2 days early. top quality bike store.
15 de junho de 2025
The order even came a day early.
9 de junho de 2025
Fast and friendly
Fast, friendly service. Great products. I couldn't be happier with my purchases or the customer service. I'll be back when I need more parts!
3 de junho de 2025
The xt rotors seems not original.
2 de junho de 2025
Online assistance was great in helping…
Online assistance was great in helping ensure I bought the right parts. Arrived quickly and the parts are high quality.
5 de junho de 2025
Definitely a great shop.
Pretty much the best shop for bike parts i could find that hadd all the parts i needed. On top of that the order was well packaged, processed and shipped fast.
Thanks a bunch!
3 de junho de 2025
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