Great service before and after sales, even when there was a shipping issue, they handled it very professionally.
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Leia as opiniões dos outros
La trottinette de mon fils a été superbement réparée (deux roues changées, elles étaient complètement bloquées) en quelques jours (et cela bien que cette trottinette ait été achetée dans un magasin de... Ver mais
Excellent service and great communication throughout the whole process. Jerome went above and beyond to make sure everything went smoothly. The scooter arrived in perfect condition and I couldn't be h... Ver mais
Een super aanbieding via instagram, deze kan ik niet laten lopen. Ik wilde bestellen, maar mevrouw wist in de ochtend niet of er nog drie invulboeken voorradig zijn. Ze zou er in de avond op terug... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Billy is a shop and e-shop dedicated to Kite, Wake, Surf, Skate and Electric Scooters managed by a team of passionate water sports addicts. We only sell top brands that have been thoroughly tested and approved. We repair kites, boards & e-steps in our own workshop. We also sell second-hand gear. Billy est un magasin et un e-shop dédié au Kiteboarding, Wakeboarding, Surf, Skateboarding et Trottinettes électriques gérée par une équipe de passionnés de sports nautiques. Nous ne vendons que les meilleures marques qui ont été soigneusement testées et approuvées. Nous réparons les kites, planches et scooters électriques dans notre propre atelier. Nous vendons également du matériel d'occasion. #e-steps #electrische #scooters
Informações de contacto
Chaussée d'Ixelles 319, 1050, Bruxelles, Bélgica
- 02 640 64 65
- hello@bily.be
- billy.be
4,3
Excelente
50 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Pas tres honnete les vendeurs
Pas tres honnete les vendeurs. Doubler le Prix de vente d un produit par rapport a un Prix officiel de la marque….
1 de novembro de 2023
Opinião espontânea
Resposta da BILLY.BE
Bonjour, nous ne comprenons pas quel produit vous avez acheté chez nous ? Pouvez vous nous en dire plus pour que nous puissions comprendre votre review ? Avez vous acheter quelque chose dans notre magasin Billy.be ou via l'atelier Rideback.be ?
Bientôt 1an qu’ils m’ont fidélisé
Bientôt 1an qu’ils m’ont fidélisé, les réparations sont nickel, rapide, et surtout les prix sont corrects. On est pas volé . J’ai 2 trott toujours au top grâce à eux. Un merci particulier en Jo et à son équipe .
12 de outubro de 2023
Opinião espontânea
Resposta da BILLY.BE
Merci Stan !
Een super aanbieding via instagram
Een super aanbieding via instagram, deze kan ik niet laten lopen.
Ik wilde bestellen, maar mevrouw wist in de ochtend niet of er nog drie invulboeken voorradig zijn. Ze zou er in de avond op terug komen, maar nu om 21.21 nog steeds geen reactie. Heel jammer, want de webshop ziet er top uit. Toch zou ik nu niet zo snel iets bestellen, mede door de late/geen reactie op de b-keuze boeken.
26 de junho de 2023
Opinião espontânea
Resposta da BILLY.BE
Beste,
U heeft gelijk, voor dringende bestellingen is het het beste om rechtstreeks contact met ons op te nemen. We waarderen uw suggestie. Bedankt voor uw hulp bij het verbeteren van onze service.
Met vriendelijke groet,
Surfboard order to Germany
I ordered a surfboard to Germany, due to delivery problems the package was reported lost to the shipping company after 3 weeks of waiting. Furthermore, I had to wait another week to get my money back. The communication on the part of Billy was very poor and I myself had to search for contact to get information about the delivery and finally get my money back.
22 de agosto de 2022
Opinião espontânea
Resposta da BILLY.BE
Hello Patrick, thank you for your feedback, we are aware that all the problems transporting your board have caused you and us harm. Know that this is a problem that happens 1 time out of 2000 orders sent, and that we must be sure that it is confirmed lost with the carrier before refunding you. We're sorry you had to wait so long and I hope you'll have better luck next time in the next surfshop you choose.
super services
15 de dezembro de 2021
Opinião espontânea
Happy with everything
Happy with everything. Great customer service regarding getting the right fit harness. Fast delivery and a great price.
8 de novembro de 2021
Opinião espontânea
Merci pour le bon service pour la…
Merci pour le bon service pour la réparation de crevaison sur ma hiley . Très satisfait 👌
14 de junho de 2021
Opinião espontânea
Great services and care
Great services and care. They provides answers to questions and give tips.
2 de abril de 2021
Très pros et bons conseils
Ils m'ont bien conseillé pour l'achat d'une trottinette électrique, 7 mois après j'en suis toujours très content. Petit passage en réparation pour la roue avant: rapides et efficaces.
2 de abril de 2021
La reference du wake en Europe
Excellent service client, choix et offre de matériel de Wake de qualité. Je recommande à 100%
18 de março de 2021
Opinião espontânea
Service impeccable
14 de março de 2021
I bought a product it was broken and I…
I bought a product it was broken and I did et get a new one or my money back
3 de março de 2021
Resposta da BILLY.BE
These things happen, it seems to me that we have done everything necessary so we do not understand your rating of 1/5.
Professional as well as kind client…
Professional as well as kind client service and a very nice choice of sortiment. Always a pleasant experience!
2 de março de 2021
bonne connaissance des produits
25 de fevereiro de 2021
Super site
Super site
Livraison rapide, contact avec le service client parfait.
20 de fevereiro de 2021
Good price + good support + fast…
Good price + good support + fast shipment = perfect service!!
The staff here is also very nice. They offered me full and quick support on the email and the phone, they even called me from Belgium (I'm in Barcelona) -> I messed it up with the size and I had to cancel the order and had my refund in 1 day.
Later I bought the bindings again (right size now) on a Sunday and they were here, in Barcelona, on Friday. So it was really fast (even faster that some online shops that are located in Spain).
They even included black straps as I ask (I am a big fan of black staff).
For sure I will consider this shop as an option for future purchases and recommend it to all my friends, as they have really nice offers.
Thank you very much guys I am super happy with my new bindings!!
:( Now lets wait till I can ride with them.
19 de fevereiro de 2021
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