Biolife Plasma ServicesOpiniões 

Fast service,great staff good environment love this place

2stars due to my short wait in vital taking today. Go back to the card system for sections. Vital takers handing out cards after taking vitals to endure donirs dont have to wait on a phlebotomist to chose where they want a donor that they dont want in their section as I have continuosly been sent to the same section (green) with new phlebotomists that are mediiocre/still being trained or phlebotomists that they all have full knowledge that they arent good stickers when other sections are open but due to it being a specific phlebotomists section. I end up being called to the same color with a wait as the section may have machines that havent been set up yet with multiple donors waiting to be stuck. The constant taking and laughing with waiting donors causes unnecessary waiting and time wasting of donors.

You make time after work to donate, and insufferable nurses like Brandi Hymes and Renee Childers take you aside, get into your personal space, and tell you that you don't "Smell good enough" according to them to donate...meanwhile people go in there (including many workers) reeking of nasty cigarette smoke...These people smell like something Trump #$#$ out and have the nerve to ostracize and criticize others perceived "odor"....

I've donated 85 times at biolife. I smoke and I have a small cough.Shawnee informed me that if I cough one more time she is going to contact the nurse. Haha. I told her I was not sick and she continued to argue with me. It seems all of the technicians here have quit and they have had to hire whoever they can get their hands on. Today's donation took 3 hours and the staff acts like they could care less. There are people coughing in here all of the time. They certainly did not care when they put a hematoma on my arm on my last visit. Thanks Shawnee!!! It's people like you that make coming here such a pleasure!

BioLife in Rib Mtn Wausau is the worst place I have ever been to. I was called by the nurse telling me that I’m eligible to donate. Drove all the way down there to be turned around telling me that one of my medications makes me ineligible to donate. They lied to me. I would give this place a negative number if that was an option. If you don’t want to waste your time and money, I would recommend that you stay clear of the Rib Mtn bio life center. Very unprofessional and very deceitful staff there.

Ms.Caitlin was a wizard with the needle game... Best since I've been coming here... Thank you Queen...

So much wrong with this site! Poor communications; nurse did my physical and "sent" request to my doctor to get approval for me to move forward. Doctor never received this. Called several times to this location (over a dozen times) to find out what is going on - never answered except one time just to be hung up on (no greeting). Did their survey following my physical stating these issues with a promised callback from site. No callback. This all happened within a 1 week timeframe. I was referred to this place. So guess what - my person that referred me will be leaving as well and taking their other referrals with them.

I made an appointment for 2nd donation. I was registered on the computer on time. There already was a long line. This was a 1020 appointment. I did not get back to a chair until 1130. The appointment time does not seem to matter. If they do allow walk-in they should be separate of appointments. The donation was 45 min. The wait to donate was 90 min. Needs streamlining at front end.

The only complaint I really have is it seems like on my bonus days and my hematocrit level drops like eight points in two days🤷🏻‍♀️👀and that just does not make any sense to me?? Seems like an easy way to save money to me??

Wouldn’t recommend it it totally depends on who is sticking you for the plasma donation.

There is an older lady with gray curly hair and a middle-aged man with a beard that is balding that will cause hematoma is lasting weeks posting photos
You sign a waiver so there’s no recourse for your injuries

Donation. Complete. You think I got paid nope. Called and called for a half hour and NOBODY picked up the phone. Now their closed and I still didn't get paid.
It's like a slap in the face

BEWARE! MARKETING SCAM LOCATION!!!!

When you are allowed to donate it is fine. BUT!!!!! They will advise you can get a “new donor” bonus of 700+ dollars if you donate 8 times in 30 days. You have to wait 48 hours between donatations and can’t donate more than 2 times in 7 days. That’s all great in theory.

However, on your 3rd visit they will take a blood sample and “send it off”. That blood test will then conveniently not return for 5-10 business days and you aren’t allowed to donate until it returns. On some instances it never returns and is “lost” or “arrives at the facility but is to eroded and old to be tested”.

You can not call and check the status of if the results came back so you have to drive to the location and check until u get lucky enough for them to tell you “oh it’s back yea you can donate”

In short you can never make the new donor bonus. And you will spend more in gas driving to the location than you will make from donating.

2 hour wait, while letting people go out of order. Me and an another black girl waited 2 hours even with appointments. They had let people who were there after us go before us. Nice to some people but mostly rude

I just want to say Thank You for the services the employees where very polite courteous and very understanding to me it met my expectations as well as the center was immaculate clean and safe very peaceful atmosphere I love it Thank you so much Terecina for making me feel welcome and comfortable and your expertise in phlebotomy looking forward to my next donation Thank you BioLife for allowing me to save lifes

Biolife Plasma, Roanoke VA
Today I went in for my third donation. To be honest, my first day donating was pretty good. Everyone seemed polite and helpful. The phlebotomist was skillful and effective.
However, today my opinion is a bit different. The facility is clean and for the most part things are run efficiently. However, the staff here have a nasty, arrogant, entitled attitude and see the people coming in to donate as nothing more than an inconvenience and beneath them and honestly I find that kind of attitude insulting. I have worked in the medical field for 27 years and I happen to know that phlebotomy and taking vital signs are skills anyone can learn. These people who are staff here are not particularly skilled at phlebotomy at all and lack any kindness or professionalism towards their clients. Their rude and ridiculing comments once the donors back is turned shows their total lack of professionalism. Shameful!!

This screening process is absolute junk. Please be prepared to have medical records back 25 years or lie through your teeth about your medical history.
The staff can’t even explain why they need this info.

As a new donor there is a promotion for 725$ after 8 successful donations. I initially had no problem until donation 6&7 out of 8.There is highly incompetent tech (her name starts with a A and wears glasses and works in station yellow) she will ALWAYS give you a hematoma and push the needle through your veins. Due to her poor technique I was UNABLE to complete my last donation and had FORFEIT my 100$.None of which was my fault!

This was a waste of time. Don’t go to this place. Please donate but not here. If by chance you go you’re going to FAFO.

El servicio muy pero muy lento, de seis computadoras solo tres tenían personal haciendo los respectivos análisis para la donación. Mi observación fue que hay muy poco personal en este centro y los que están trabajando lo hacen extremadamente lento. Cada uno de los donantes tiene una vida y quehaceres diarios, no pueden pretender que uno dedique mucho más de dos horas

I had a great experience after coming back for more than a year. The staff are great, and Nurse Jenn was extremely welcoming. She was a huge help making the process quick and easy.