Talvez por engano meu fiz uma…
Talvez por engano meu fiz uma subscrição sem saber.
Foi o que não jostei na minha experiência.
Resposta da Biorootlabs
Thank you very much for taking the time to share your experience and feedback. We truly appreciate your honesty.
We're sorry to hear that the subscription came as a surprise. During checkout, the subscription option is displayed directly above the "Add to Cart" button and clearly states: "Save 20% with automatic refills. Shipped every month. No commitment. Cancel anytime." It appears in the same font as the rest of the checkout page so customers can clearly see when they are choosing the subscription option.
The good news is that subscriptions can be managed or cancelled at any time through your customer portal. Once a subscription is cancelled, no future orders will be processed or shipped.
You can access your customer portal by clicking the "Manage Subscription" tab at the top of our website. There's no need to use the link from any email, you can log in directly on our site using the same email address you used when placing your order.
If you need any assistance, please don't hesitate to contact us at info@biorootlabs.com. Our customer support team will be happy to help and ensure everything is resolved quickly.
Thank you again for your feedback. We appreciate the opportunity to clarify this and hope to provide you with a much better experience in the future.