Zoals altijd tevreden over de bestelling bij Biotrade, de producten zijn gewoon erg goed. En de zending wordt altijd netjes verpakt en geleverd, en er wordt altijd nog een klein presentje toegevoegd b... Ver mais
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Leia as opiniões dos outros
My admiration for Biotrade Honestly, Biotrade is a brand that truly impresses me. As a man who takes care of his skin and wants to look his best, I can feel the difference after just the first few... Ver mais
A empresa respondeu
абсолютно покъртителна колаборация с италианските куриери… ако бях на ваше място и външна фирма ми осира името по този грозен начин, определно щях да съм взел сериозни мерки… съжалявам Ви от дъното на... Ver mais
A empresa respondeu
I am absolutely delighted with the creatures of cosmetics, I cured acne in a few months and got almost the skin of my dreams thanks to your cosmetics! I was already desperate, but decided to try you... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
A privately held European company based in the capital of Bulgaria, with more than 30 years experience in developing and manufacturing dermo-cosmetics. We are an interdisciplinary team of professionals led by a dermatologist, fully dedicated to our mission - to create efficient, innovative and effective products, which nurture and visibly improve the health and look of the skin. The essential product lines provide a full spectrum of skincare, targeting specific concerns – acne, hyperpigmentation (dark spots), hyperhidrosis (excessive sweating), seborrheic dermatitis, atopic skin (very dry skin), alopecia (hair loss).
Informações de contacto
Mladost 1, 24 Vartopo str, 1797, Sofia, Bulgária
- info@biotrade.bg
- biotrade.shopping
4,0
Bom
25 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Changed my skin!
biotrade products changed my life! I never had a problematic skin but after I turned 25 my face got crazy and I had many pimples! I was really confused what to use and then I found about biotrade and decided to give them a chance. First I used Acnaut series and they completely changed the game! Soon I was back to having my skin back to normal 😊 now I use Pure skin - hydration and exfoliation are my best friends! Thank you, BIOTRADE ❤️
1 de outubro de 2024
Opinião espontânea
Resposta da Biotrade
Wow, Denislava, your review just made our day! Thank you for taking the time to share your experience. We’re delighted to know that our Acnaut and Pure Skin products have helped you and had such an impact on your life. Thank you so much! Kind regards from the Biotrade Team
I am absolutely delighted with the…
I am absolutely delighted with the creatures of cosmetics, I cured acne in a few months and got almost the skin of my dreams thanks to your cosmetics! I was already desperate, but decided to try you and I was right!
I took off one point because unfortunately my pores are very clogged, which was not the case before, I mean blackheads and sebaceous threads. I don't use decorative cosmetics, so I can't say that it's because of it. Perhaps you have some recommendations)
26 de setembro de 2024
Resposta da Biotrade
Hello Elizabeth,
Thank you so much for your feedback and for trusting our products! We’re thrilled to hear that our Acnaut series has helped improve your skin and brought you closer to your skincare goals.
We understand your concerns regarding clogged pores. The Acnaut line is specifically designed for acne-prone skin, formulated to help clear pores and combat acne - causing bacteria. However, every skin is unique, and we’d love to assist you further. In order for us to provide you with the advice, we will need for you to share more details about your skincare routine and your current skin condition. Please feel free to contact us at info@biotrade.bg to discuss your case in more detail.
Looking forward to hearing from you.
Kind regards,
Biotrade Team
No delivery, no response!!
I have placed on 31/07/2024. On the same day, I received an email saying “your oder has been marked complete on our side”, indicating no further information as to delivery. To this day, I haven’t received my order, and I have unsuccessfully attempted to contact the company by email and by filling up their online form. Their website looks like it is no longer properly operational (e.g. if you try to login, it just sends you back to the home page).
1 de setembro de 2024
Opinião espontânea
Resposta da Biotrade
Good afternoon,
Thank you for bringing this to our attention. We're truly sorry to hear about the inconvenience you've experienced with your order.
Unfortunately, as your review doesn’t include identifying information, we’re unable to locate your order. Could you please email us at info@biotrade.bg with your order details so that we can properly handle your case.
We sincerely apologize for the frustration this has caused and look forward to assisting you.
Kind regards,
Biotrade Team
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