BitcoinbrabantOpiniões 

20
TrustScore: 4 em 5

4,2

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Classificada 5 em 5 estrelas

Top bedrijf! Bij 2e bestelling miste alleen het standaard. Na simpel mail contact, werd het ook direct opgelost met een nazending! Zeer tevreden met deze webshop!

Classificada 5 em 5 estrelas

Ik heb nog nooit slechte ervaringen gehad met dit bedrijf. De eigenaren begrijpen de waarde van Bitcoin en bijbehorende normen en waarden. Levering altijd conform verwachting, zowel bij opsturen als b... Ver mais

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Classificada 1 em 5 estrelas

I made an order for some hardware wallets and chose to pay the order at pickup. Next thing I know they post my order details with all my personal info on Twitter for everyone to see claiming it might... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Via een ander bedrijf heb ik een kleine bitcoinminer gekocht, die via Bitcoin Brabant is geleverd. Het schermpje van de miner werkte niet. Toen ik dit melde aan de eigenaar van Bitcoin Brabant was hij... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de Informática

Escrito pela empresa

Since 2021 Bitcoin Brabant helps companies to heat their businesses with miners. Next to that they are an official reseller for renowned hardware wallets.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

20 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

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4,2

Todas as opiniões

(20)

0 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Top bedrijf en goeie service!

Top bedrijf!
Bij 2e bestelling miste alleen het standaard.
Na simpel mail contact, werd het ook direct opgelost met een nazending!
Zeer tevreden met deze webshop!

9 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Betrouwbare Bitcoin webwinkel

Ik heb nog nooit slechte ervaringen gehad met dit bedrijf. De eigenaren begrijpen de waarde van Bitcoin en bijbehorende normen en waarden. Levering altijd conform verwachting, zowel bij opsturen als bij meetups.

5 de fevereiro de 2025
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Beste jack, Dank voor je positieve reactie. Tot de volgende meetup of online bestelling.

Classificada 1 em 5 estrelas

Geen pakket ontvangen. Geen geld terug. 650 euro kwijt voor niets.

Ik heb onlangs een bestelling geplaatst bij Bitcoin Brabant en betaald met Bitcoin. Dit blijkt achteraf een enorme fout te zijn geweest. Mijn bestelling van ruim €650 is nooit geleverd. In plaats van het netjes op te lossen, verschuiven ze de verantwoordelijkheid naar DHL, terwijl mijn overeenkomst bij hen als webshop ligt.

Volgens de wet is de verkoper verantwoordelijk voor de levering, maar Bitcoin Brabant weigert dit te erkennen. Als je met Bitcoin betaalt, sta je bovendien volledig machteloos: geen chargebacks, geen bescherming, gewoon je geld kwijt. Ze geven zelfs een korting als je met Bitcoin betaalt, wat achteraf ineens heel duidelijk maakt waarom.

Feitelijk hebben ze mij van 650+ euro gestolen. Absoluut krankzinnig. Ze zijn nergens bij aangesloten, dus de enige manier om hier iets aan te doen is ze voor de rechter te dagen. Waar ik helaas geen geld voor heb. Ik adviseer iedereen om naar een andere partij te kijken die zich wél aan de wet houdt.

En ondertussen mag meneer Bert de Groot aanschuiven bij talkshows op de radio en TV. Krankzinnig voor woorden dit.

EDIT: Ik zie dat hij een reactie heeft geplaatst. Meneer weigert ook maar enige verantwoordelijkheid te nemen, en doet nu net alsof ik de crimineel ben. Dit is dus hoe Bert de Groot van BitcoinBrabant zijn klanten ziet. Als criminelen. Nee ik heb geen goed woord over voor zijn manier van werken.

2 de dezembro de 2024
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

As this person has also been attacking us online, our suppliers we now also react on this platform regarding these claims with the same reply as being posted on public platforms:
Let’s address this directly. Someone sends an email, stating they can get products from your website at a cheaper price elsewhere. We say that is ok. The person insists on getting a certain order with specific details in the package. Quite some emails were sent up and down. The order was made for a very specific number of products.
The day after DHL confirmed delivery we received an email: the package never arrived. So we started the process on both sides with DHL. We received confirmation from the delivery guy and DHL that the package was delivered.
Directly the customer starts to threat with a lawyer and killing our webshop via ACM and Webwinkelkeur if we don’t deliver the package (again) or give the money back. Letters were directly being sent by a lawyer.
As we now have received double confirmation from DHL, we simply can’t do this. Otherwise we have to give the money back or resend the package for every person that claims a package did not arrive while it did…
So now a new x account has been created in October, this account below.
Today we started to receive emails from webwinkelkeur, suppliers (where we have years long relationships with) and other people that they are receiving emails and messages that we are “breaking the law”. Our lawyer simply asked us to not respond, because we are not. But now that we are starting to receive negative reviews and seeing these online posts from a fresh account we’re starting to get worried about the intentions of this “person”.
Does the bitcoin community have further advise on this?

Classificada 5 em 5 estrelas

Geweldige service!

Via een ander bedrijf heb ik een kleine bitcoinminer gekocht, die via Bitcoin Brabant is geleverd. Het schermpje van de miner werkte niet. Toen ik dit melde aan de eigenaar van Bitcoin Brabant was hij zo vriendelijk om mij een ander schermpje mee te geven, terwijl hij dat helemaal niet had hoeven doen aangezien ik het niet rechtstreeks bij hem heb gekocht. Super aardig en attent!

10 de outubro de 2024
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Hey Rikkie, volgens mij was dit op de conferentie in amsterdam. Dank voor je positieve review. Hopelijk draag je nog altijd bij aan het bitcoinnetwerk!

Classificada 5 em 5 estrelas

Bitcoin betaling en anonimiteit mogelijk!

Geweldige ervaring! Heel makkelijk om af te rekenen in bitcoin waar dat bij andere webshops niet kan, om het dan vervolgens bij een meetup te ontvangen zodat je je adres niet op hoeft te geven. Zeker een aanrader!

21 de março de 2024
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Steeds meer mensen gebruiken bitcoin als betaling, lagere kosten en directe finale settlement.

Classificada 5 em 5 estrelas

Best bitcoin webshop

I've done several purchases at Bitcoinbrabant. This is one of the best bitcoin related webshops in the Netherlands. Great products and service.

6 de janeiro de 2024
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Thanks for the positive review!

Classificada 5 em 5 estrelas

This is one of the best Bitcoin related web shops

This is one of the best Bitcoin related product webshops in The Netherlands. I know the owner (Bert de Groot) and he's willing to help with whatever problem your facing. I bought a book lately and could choose to pay in Bitcoin, Lightning or EUR. And I could choose to get it delivered at home or at a meetup. That's exactly how bitcoiners like it.

5 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Heb een Jade besteld en kon super snel…

Heb een Jade besteld en kon super snel betalen middels Lightning! De volgende dag had ik hem in huis.
Heel fijn

2 de outubro de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Dank voor de positieve review Miss CW. Hopelijk bevalt de Blockstream Jade. Het nadeel van online bestellen bij blockstream direct is de levertijd en importkosten. Doordat we grote batches importeren kunnen we die voor de klanten flink reduceren. Daarnaast verwijderen we altijd de klantdata na versturen, zodat er geen data lekken (die bij conculegas al veelvuldig zijn voorgekomen) zijn.

Classificada 5 em 5 estrelas

Personal contact was good

Dear Bitcoinbrabant,

After personal contact I decided to buy something that I am still happily using today!
Thanks for the personal contact and fast sending.

Kind regards,
Senna

8 de março de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Dear senna, happy to hear your enjoying our product. Though we have no clue what you actually ordered.

Classificada 5 em 5 estrelas

BitcoinBrabant is the best bitcoin shop I know.

I've been placing orders with BitcoinBrabant, and paying with Bitcoin is fantastic. The products arrive neatly packaged, making the whole experience quite satisfying. I highly recommend BitcoinBrabant to fellow Bitcoin enthusiasts or those looking to dive into the world of Bitcoin.

27 de dezembro de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Thanx Jacco for your positive review.

Classificada 5 em 5 estrelas

Ordered a few books

Ordered a few books. Handled perfectly!
Thanks Bert.

11 de dezembro de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Dear Ruben, hope you learned what you were expecting from the books you ordered. Thanx for your review.

Classificada 5 em 5 estrelas

Great shop by a real bitcoiner

Great service, great people, flawless ordering experience. Clearly run by a real bitcoiner

27 de dezembro de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Thanx BRS for the review. Yes we are real bitcoiners.

Classificada 5 em 5 estrelas

Ordered 2 jades

Ordered 2 jades, paid with lightning and picked it up at a meetup. Also had a nice chat with Bert while we were in Arnhem.

27 de dezembro de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Dear Koen, for the following meetups we attend you can check our twitter or nostr. Also you can always request a meetup order via our website. Thanx for your review.

Classificada 1 em 5 estrelas

Extremely Unprofessional Service Experience

A friend and I recently had a highly disappointing and unprofessional experience with BitcoinBrabant.com, which compelled me to share my negative review. It all began when I placed an order for products through their website. Unfortunately, due to an error on their part, they mistakenly assumed I was attempting to scam them. In reality, their website had a bug that prevented direct Bitcoin payment, so I had to choose the alternative option of paying upon delivery.

Rather than conducting any proper investigation into the matter, the company impulsively decided to publicly dox my address on their official Twitter account, falsely accusing me of scamming them. It was shocking and utterly unprofessional for them to take such drastic action without verifying the authenticity of my address and phone number. I had to engage in multiple email exchanges, providing them with evidence to prove the legitimacy of my details. However, they persisted in accusing me of attempted theft, displaying a complete lack of professionalism and expertise throughout the ordeal.

The entire experience left me deeply frustrated and dissatisfied with BitcoinBrabant.com. Their inability to handle a simple technical issue on their website, coupled with their negligent and rash actions, demonstrated their sheer incompetence as a company. Rather than acknowledging their own mistakes and rectifying the situation, they chose to tarnish my reputation publicly without any proper justification.

I expected a much higher level of professionalism and customer service from BitcoinBrabant.com. It is evident that they lack the necessary skills to handle such situations responsibly and effectively. Dealing with a company that resorts to such unprofessional behavior is not only infuriating but also raises serious doubts about their trustworthiness and reliability.

I strongly advise potential customers to exercise caution when considering BitcoinBrabant.com for their purchases. Based on my personal experience, I cannot recommend this company due to their incompetence, lack of proper investigation, and unwarranted accusations. It is essential to choose a company that values its customers and prioritizes resolving issues with integrity and professionalism, qualities that BitcoinBrabant.com clearly lacks.

6 de julho de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Dear Dario (Roberto),

There has clearly been a misunderstanding. The order procedure was directly changed after your comments so people can't order without paying via our website anymore. Thank you for that.




Classificada 1 em 5 estrelas

Leaked my personal data on social media

I made an order for some hardware wallets and chose to pay the order at pickup. Next thing I know they post my order details with all my personal info on Twitter for everyone to see claiming it might be a scam. What kind of bitcoin company doxxes their customers and leaks their personal info on a social network even if they're not sure an order is legit?
Absolute amateurs. I'll make sure every bitcoiner I know hears about this and warns others.

6 de julho de 2023
Opinião espontânea
logótipo da Bitcoinbrabant

Resposta da Bitcoinbrabant

Dear Marcio,

There has clearly been a misunderstanding. The order procedure was directly changed after your comments so people can't order without paying via our website anymore. Thank you for that.

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