*UPDATE* They have since reviewed the original claim and approved it after acknowledging the mistake on their end. Still unnecessarily stressful for me but glad they fixed the issue. They abuse t... Ver mais
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Leia as opiniões dos outros
God bless you Bivvy. Amen. Having a customer service person assist me with great advice and information and most of all her personality. Thank you Bivvy for your great prices and giving me a piece of... Ver mais
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Got the insurance and got all my chihuahuas shots done. Now she can come see me in the hospital. I’ve been in the hospital since August and hope to be getting out soon, but I miss my emotional support... Ver mais
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I was paying too much for cat insurance. I was able to lower my cost by 50% AND reduce my deductable from $500 to $250!! Sign up was super easy and the only hit I took was 50% opposed to 80% reimburs... Ver mais
A empresa respondeu
Informações sobre a empresa
- Companhia de seguros de animais de estimação
- Serviço de resgate de animais
- Abrigo de animais
- Serviço veterinário de emergência
- Companhia de seguros
- Acomodação que permite animais de estimação
Escrito pela empresa
Bivvy is pet insurance done right, at a price you can afford. Because Bivvy was created by pet owners who wanted a better option for themselves, it's designed to help us take care of our furry friends at the lowest cost for pet insurance. Protect your dog or cat just like so many others are doing with Bivvy. Plan details vary a bit by state, but it only costs $15/month or less! You can use Bivvy at any vet office: you choose where you go, and Bivvy reimburses you for covered events. Learn more at Bivvy.com
Informações de contacto
5910 Mineral Point Road, 53705, Madison, Estados Unidos da América
- (855) 434-3744
- team@bivvy.com
- bivvy.com
4,3
Excelente
4 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Trying to figure out if I was signed up…
Trying to figure out if I was signed up i that I was a couple of times but it still came back that I wasn’t
6 de novembro de 2022
Resposta da Bivvy Pet Insurance
We are sorry to hear that it took a couple of times, but it looks like it successfully went through! Welcome to the Bivvy community.
Easy to choose the right plan for your…
Easy to choose the right plan for your pet. The experience was easy and helpful. My dog was even sitting right beside me during the sign up and price checking.
5 de novembro de 2022
Resposta da Bivvy Pet Insurance
Glad to hear that it was a positive experience for you and your sweet pup!
Great reviews and great prices!
I was looking for a company that had great reviews and a great price. I have 3 dogs that need insurance and the price was right. I was using another pet insurance and though I had no problems with that company I’m saving over $100 a month with Bivvy. The way things are going financially it was a good feeling to save. Signing up was easy, too.
3 de novembro de 2022
Resposta da Bivvy Pet Insurance
We are proud to be able to provide an affordable pet insurance for pet lovers like you!
i was expecting sales gimmicks
i was expecting sales gimmicks, addons etc and it was pretty straight forward; not sure if the math pans out with adding the wellness piece but i am glad this rough and tumble kitty is protected
25 de outubro de 2022
Resposta da Bivvy Pet Insurance
Hi Tracy, we’re a right-sized pet insurance product that is simple and transparent so we don't push too many add-ons, other than Bivvy Wellness Care. We hope you and your rough and tumble kitty will be pleased with the affordable pet insurance!
I have to tried to sign up before and…
I have to tried to sign up before and it wouldn't let me at all. I have not change address or any at all. So I feel a little upset about it .I see how it works when I have to use services.
8 de setembro de 2022
Resposta da Bivvy Pet Insurance
Hi Lamar, I am so sorry that this has been so frustrating. There’s not a way to restart an old policy. Instead, you can open a new policy (with the same pet name) within your previous pet parent account. Log in and click Add a New Pet to get started! If you run into any problems, please send us an email at team@bivvy.com or give us a call at 855.434.3744.
The patient was a 12-year old Black…
The patient was a 12-year old Black Labrador diagnosed by two local veterinarians with Osteoarthritis and possible symptoms of Cancer.
Bivvy initially denied all claims for x-rays, blood tests and medications on basis of a pre-existing condition in medical records of Hip Dysplasia.
After requesting a re-review, and providing all supporting documentation, Alisha with Bivvy reviewed the information and corrected their decision to cover all related claims.
These claims were not Hip Dysplasia claims but rather the diagnosis from the two veterinarians as possible cancer.
At this time until further notice, we do recommend Bivvy Pet Insurance for their professionalism, quick response, dedication and attention to the clients needs.
3 de novembro de 2022
Opinião espontânea
Resposta da Bivvy Pet Insurance
Hi Glen, I am sorry you are disappointed. I will have a claims team member review and reach out to you if more information is needed.
It was very easy to sign up
It was very easy to sign up . And I’ve submitted my first claim and BIVVY has already reviewed and approved it in just a few days!! No hassle!! Quick and to the point which is how I like to conduct business!!
1 de novembro de 2022
Resposta da Bivvy Pet Insurance
We take pride in our fast claims process! Thank you for the feedback and the five-star rating, Yolanda.
Resposta da Bivvy Pet Insurance
Thank you for the five-star rating, Stuart!
Easy sign up for my dog Gypsy who is 12…
Easy sign up for my dog Gypsy who is 12 years old.
No claims yet, so we will see how it goes😊 hopefully it will be good!
3 de novembro de 2022
Resposta da Bivvy Pet Insurance
Thank you for your review, Janis! It is a pleasure to welcome you and Gypsy to the Bivvy community.
it was easy to sign up and the prices…
it was easy to sign up and the prices sound good,this is my first for this ins.,so i can't tell you anything else until i use the ins.,thank you.
3 de novembro de 2022
Resposta da Bivvy Pet Insurance
Thank you for the feedback on your experience yet so far, Lisa!
simple inexpensive helpful
I'm new to Bivvy but signing up was painless, which to me is a good start. When and if I ever have to use my boy's Bivvy Insurance, I'll definitely give my review. Honestly, I'm hoping never to really need insurance for anything major. I'm sure it will be lifesaving for my pup boy!
2 de novembro de 2022
Resposta da Bivvy Pet Insurance
Thank you for the feedback on our painless sign up process, Paulette! We hope you will continue to be pleased as you use your pup's Bivvy Wellness Care benefits. Hopefully he avoids the need for more emergent care, but we are happy to be providing you with some peace of mind in case he does!
It was simple to complete and very…
It was simple to complete and very informative. I have not used the coverage yet as we are new to the program. The plan is very affordable and coverage is important to have in today’s society.
2 de novembro de 2022
Resposta da Bivvy Pet Insurance
Thank you for the feedback on our simple and informative sign up process, Robin!
Easy to use format
2 de novembro de 2022
Resposta da Bivvy Pet Insurance
Thank you for your feedback, Rita!
Happy with everything so far
Happy with everything so far. I am hoping it’s a good company for the cost. It’s hard to know what a company is like when you just sign up. Need time to evaluate.
2 de novembro de 2022
Resposta da Bivvy Pet Insurance
Thank you for the feedback! We hope you like the affordable pet insurance.
Resposta da Bivvy Pet Insurance
Glad to hear that you found the sign up process to be easy! Thank you for the five-star rating, Candace.
Scam company
2 de novembro de 2022
Opinião espontânea
Resposta da Bivvy Pet Insurance
Bivvy works hard to offer pet parents affordable coverage for accidents and illnesses. Our right-sized insurance is brought to you by CUMIS Insurance Society, Inc. which is over 55 years old and part of a financially strong insurance group that has been serving hardworking people for over 80 years. While you may think we sound too good to be true, we can assure you we’re not a scam.
Resposta da Bivvy Pet Insurance
Thank you for the feedback, Donna. Welcome to the Bivvy community!
I have no idea how to use your pet…
I have no idea how to use your pet insurance! I ask questions and I get no response! Why?
No insurance card for our dog,, Charlie and we still don't know what to do.
14 de setembro de 2022
Resposta da Bivvy Pet Insurance
Hi Stewart, we're sorry you are disappointed. I asked one of our customer care team members to follow up with you, but with Bivvy you can go to any licensed vet! We reimburse pet parents directly which means you have the freedom to go to the vet you feel most comfortable with or that’s most convenient to you in an emergency. Details on our coverage, including waiting periods and pre-existing condition exclusions, are listed on our insurance coverage page: https://bivvy.com/why-bivvy
Super easy sign up.
26 de outubro de 2022
Resposta da Bivvy Pet Insurance
Thank you for the feedback, Linda!
Ez to apply!!
Ez to apply!!! But still no too sure how it all works!!! I like for someone to break it down for me if possible???
28 de outubro de 2022
Resposta da Bivvy Pet Insurance
It is a pleasure to welcome you and your pup to the Bivvy community! Bivvy covers new, unexpected accidents and illnesses by reimbursing pet parents directly so that you can go to any vet! Our insurance coverage page does a good job of summarizing how it works, but you can also take a look at our Frequently Asked Questions page, as well: https://bivvy.com/why-bivvy
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