Bizarena Opiniões 170

Resposta da Bizarena

13/04/2026

Hi Chico,

Thank you for your feedback, we really appreciate you taking the time to share your experience.

We’re sorry for the confusion you ran into. After you reached out, we checked the course and confirmed that lesson #2 in the advanced tonality section had indeed been left out.

The good news is that this has now been fully fixed, and the missing lesson has been added to your course. We also followed up with you directly to make sure everything is now complete on your end.

If there’s ever anything else you need, we’re always here to help.

Best regards,
BizArena Team

Resposta da Bizarena

15/10/2025

Hi Jared,

Thank you for your feedback. We’re sorry for the confusion, it appears the download link was sent to a different email address than the one you later contacted us from.

This caused a misunderstanding, but the materials had been successfully delivered to your original email.

We’ve since followed up directly, and everything has been fully resolved.

We always make sure every customer receives full access to their training materials and support.

Best Regards,
BizArena Team

Resposta da Bizarena

28/09/2025

Hey Drew,

We’re truly sorry about the issue you encountered. That’s frustrating, and it’s not the experience we want for you.

The good news: this should be quick to fix as you mentioned.

The ZIP you downloaded doesn’t include the course files themselves, it contains a secure MEGA link to the full course. That link lets you stream the lessons on any device or download everything without limits or any paid account.

Once you extract the ZIP, open the link file inside (it may appear as a .txt or .html shortcut) and you’ll be taken straight to the course.

We’ve just emailed you with the direct MEGA link and a quick step-by-step.

A quick heads-up: we’re currently experiencing a temporary outage with our support platform, which is preventing us from seeing some incoming chat tickets.

Our provider has scheduled a fix for 30/09/2025. We’re extremely sorry for the delay and will also offer compensation for the inconvenience. Please tell us what would feel fair to you.

If, for any reason, we’re unable to resolve this to your satisfaction, we’ll issue a full refund—no hassles.

Thank you for flagging this and giving us the chance to make it right.

BizArena Team

Resposta da Bizarena

4/04/2025

Hi Rio,

We’re really sorry to hear you had a frustrating experience, and we appreciate you taking the time to share your feedback.

Just to offer some clarity for anyone reading this: We don’t produce the courses ourselves. This means we don’t control where or how instructors choose to share their content in the future — whether that’s on YouTube, their own site, or elsewhere.

In your case, it looks like the instructor made some or all of their content publicly available already before your purchase.


We completely understand how that could be frustrating if you weren’t expecting it. As soon as we saw your email, we honored your refund request (as store credit, per your message), and even added a little extra to say sorry for the inconvenience.

We’re always here to help, and would’ve loved the chance to resolve this before a public review — but we respect your right to share your experience.

If you have any other questions or would prefer a different resolution, we’re still happy to help directly via support.



Thanks again for giving our platform a try,
BizArena Team