Grandson loves this brand. Ordered some shorts and socks for him. When the socks didn't arrive with the order I contacted them and got an immediate response and the socks were shipped. They were helpf... Ver mais
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Grandson loves this brand. Ordered some shorts and socks for him. When the socks didn't arrive with the order I contacted them and got an immediate response and the socks were shipped. They were helpf... Ver mais
A empresa respondeu
I contacted them about a damaged/missing order. I heard from them the next day and got the issue resolved immediately. They were kind, helpful, and prompt. Their products are fantastic. The shorts... Ver mais
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My kids are huge fans of this brand, and both the customer support team and the staff at our local Dallas store have been incredibly helpful on several occasions. Honestly, I didn’t expect such a thou... Ver mais
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Probably the first review I’ve ever written for anything… Had a discount code that I lost, so reached out to customer service who couldn’t have been more responsive/helpful. Good service seems to be h... Ver mais
A empresa respondeu
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Customer service was great! Able to find my order take pictures and then they corrected the error. Hope the right size comes this time!

Resposta da Baseball Lifestyle 101
This company has the best customer service I have come across! I made a mistake when I ordered an item for my nephew, so I sent an email hoping for anything and they responded very quickly with a great resolution! You can tell they truly care about their customers and business! 5⭐⭐⭐⭐⭐'s

Resposta da Baseball Lifestyle 101
I was easily able to resolve my issue. I called and spoke to someone and she took care of everything!

Resposta da Baseball Lifestyle 101
We absolutely LOVE this brand! The quality is amazing, customer service is even better, and the clothes make my son feel like a pro baseball player!

Resposta da Baseball Lifestyle 101
Two stars because for one the customer service is non existent. I send emails and no response. I had a few items I needed to return but the return button wasn’t working on app and I sent a screenshot of what was happening and no response from them. So I kept the two shirts (too large for my son)since now I’ve missed the 30 day period and they don’t return emails.My other reason for a two star is because their shorts are so expensive for being 100% plastic (polyester). Toxic fabric. If you are charging $45-$60 a pair of shorts, use cotton and spandex or eco friendly fabrics

Resposta da Baseball Lifestyle 101
I was having difficulties applying my discount code. I worked with Thalia in the chat and she was amazing! She went above and beyond to personalize the experience and make sure I got what I wanted and was able to use my code. A++ for customer service!

Resposta da Baseball Lifestyle 101
Great merchandise and exce customer service. 👍 Good job!

Resposta da Baseball Lifestyle 101
There was a mistake on our order and customer service was OUTSTANDING! They got back to me right away and the issue was resolved within an hour. The shorts we did receive are amazing and my kiddos are so excited to wear them to school!

Resposta da Baseball Lifestyle 101
We’ve ordered from Baseball Lifestyle 101 before and always loved the quality of their clothes. The items are a bit pricey, but until now we felt they were worth it. Unfortunately, our most recent order was really disappointing.
My mom ordered hats that were not labeled as adult sized, assuming (reasonably) that they were youth hats, especially since their website also has hats specifically labeled “Youth” and others labeled “Adult.” They also have hats not labeled, so we assumed that they were youth. However, the hats we received were clearly adult sized. When we reached out to customer service, they told us all hats on their site are adult, which simply isn’t what their website indicates. Yes I have a photo for proof.
To make things worse, they wanted to charge $6.99 to process a return to our credit card, even though the confusion stemmed from their unclear product descriptions. The box also arrived pretty beat up, though thankfully the items weren’t damaged.
This experience has really soured our opinion of the brand. We loved their products before, but with misleading listings, unclear sizing, and unhelpful customer service, it’s hard to justify ordering again.

Resposta da Baseball Lifestyle 101
My order was missing an item. I asked if they could ship it asap as it was for an Easter basket. The item was ship out with a couple of hours!

Resposta da Baseball Lifestyle 101
This was the first time I have ordered. The order ordering process was very easy. I made a mistake on the sizing and reached out to the customer service chat. I got Thalia. She explained that she was unable to go in and change it, however; I could go in and cancel the order, hit buy again and then change the size. It was very simple. However, since I used a code I was unable to use it again. She again was happy to help and gave me a good code to use in it's place. VERY helpful and VERY polite. I will continue to order as customer service is very important.

Resposta da Baseball Lifestyle 101
I had a package go missing in the mail. when i emailed they responded they would check into it. a review survey came and I asked if their was a resolution before i reviewed. I got an immediate response and they have officially put in the mail a new order and i got a confirmation. The responses were quick and easy. Makes me confident i will continue to order from this company.

Resposta da Baseball Lifestyle 101
Amazing experience with the team over at BLS101. They always go above and beyond to make sure their customers are happy! My son is obsessed with there gear! Thank you again!

Resposta da Baseball Lifestyle 101
The best customer service! They answer emails within one day and always resolve issues. Their products last through many washings. My grandsons love their products!

Resposta da Baseball Lifestyle 101
My grandson loves Baseball Lifestyle. Quality of clothing is amazing… great customer service. We look forward to every new drop!

Resposta da Baseball Lifestyle 101
The app is really great and the clothing has such good quality my my two sons really love it.

Resposta da Baseball Lifestyle 101
When paying for my order through my credit account, the name for delivery was not updated; thus, my order had the wrong delivery name on it. I contacted Baseball Lifestyle, and even though they did not make the mistake, they quickly and efficiently corrected the name issue before shipping!

Resposta da Baseball Lifestyle 101
I had a purchased that got lost in the mail. I reached out to their customer service department and they made it right. They were quick to respond and gave me a solution. My grandsons love their clothes

Resposta da Baseball Lifestyle 101
My 10 year old loves the clothes, and when there was recently an error in how my order went through all it took was an email to customer service and it was easily resolved. Excellent product, excellent customer service.

Resposta da Baseball Lifestyle 101
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