Blackbearfitness Opiniões 

529
TrustScore: 4 em 5

4,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Found what I was looking for, ordered and paid without issue. Communication was solid. Delivered when they said it would. Happy with product and experience

A empresa respondeu

Classificada 5 em 5 estrelas

Received our order over two delivery’s which was fine but was missing our bench that we ordered. I spoke with the team and they sincerely apologised even though it wasn’t their fault and sent a new on... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great customer service, high quality gym kit. Fast delivery all for £4.95 amazing. Leg extension/ curl machine arrived,it was extremely well packaged. Inside the packing crate everything was wrapped i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely outstanding service from Black Bear. They installed my Concept2 SkiErg and the whole experience was exceptional from start to finish. They responded to me within minutes over the w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Grossista de equipamento fitness

Escrito pela empresa

Here at BlackBear Fitness we specialise in commercial and home gym fitness equipment. Our knowledge on our products gives us second to none experience in the advice we will be able to offer you in deciding what best suits your requirements. Whether you're on a tight budget and testing the fitness waters or you're looking to outfit a full state of the art training facility, we will go above and beyond to see you get exactly and more that you need from us. No pressure quotes and genuinely impartial advice is what we'll always offer, we're happy as long as you are happy. If we can strike some deals in the meantime, great. If we can't we just hope you learned something to make an informed decision down the line.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

529 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 48% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(529)

129 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 2 em 5 estrelas

Poor service

Myself and husband ordered 2x separate machines, same day, same time.
One was dispatched the next working day.
The other delayed by a week. Arrived and sat in storage for a month while we renovated our current gym.
Came to fit the machine to find that 3 key pieces were missing. One being a cable pulley...for a cable machine.
Contacted via email multiple times. No response. Contacted via whatsapp, no response.
Wasnt until we found a different contact number from a facebook page that we spoke to someone. They assured us the emails.had never reached them, but if we sent on to a dofferent address they would tend to it personally.....sent twice since then. That was 2 weeks ago and still, nothing .
Considering weve spent best part of 1k between us, its really poor service. No acknowledgement, nothing.
Definitely wont be a returning customer thata for sure. I wouldnt waste your money.

9 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommend

I've dealt with BlackBear a few times recently. Very helpful and friendly. Advised what weights would suit me and delivery was fast. I would highly recommend BlackBear.

30 de junho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Never again.

My stand arrived and seems to be poor quality. Ive not received my 9kg weights or 5kg weights and I’ve just realised they’ve sent me 7kg and 8kg marked dumbbells but when I weighed them they’re both 7kg. 🤦‍♀️ I’ve email them twice trying to resolve the issue and still haven’t receive a response. Will not be using again and will escalating this further.

14 de junho de 2025
logótipo da Blackbearfitness

Resposta da Blackbearfitness

Hi Tess,

I’m sorry for the issues you have faced.

I however can only see one message to us which was placed on Friday night at 19:48 (out of business hours) and then this review landing with us at 10am roughly Monday morning. The team simply couldn't fix your issue in time.

Your review mentions a poor quality rack, I can see you have purchased a near £300 commercial dumbbell rack, can you please send us an email highlighting where the quality falls down please? I ask as we've sold a tonne of these stands and they're incredibly popular so I'd like to see what you can see. Because they're a premium option that would hold up against any competitors stand.

As for the dumbbells, I can see that the tracking shows them delivered. Can you please send us a photo of the hex dumbbells you received also please? We've only just found out about this issue in this 1* review, your email Friday night just states awaiting on different weight sets, which should have turned up today, the next working day. If they're wrong, do please email my team so they can immediately rectify for you.

We'll get anything that's wrong sorted immediately, I assure you of that. But please send the email to our team at Sales@blackbearfitness.co.uk so they can then assist you.

Many Thanks
BlackBear Fitness Ltd

Classificada 5 em 5 estrelas

Fast, efficient and excellent value from BlackBear

I contacted Anthony on Marketplace and he was able to expertly guide me to select the correct package for my home gym set up. Anthony communicated effectively and provided a competitive price for excellent equipment. Thrilled with the service from Blackbear Fitness. I will be back for more soon! 💪💪💪

19 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service and good quality…

Fantastic service and good quality equipment. I have been using Blackbear Fitness for the past 3 years to kit out my fitness facility. Could not recommend them enough and Anthony and the team will go above and beyond for their customers. Look forward to many more purchases in the near future.

3 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Gym time

The customer service was easy to talk to, very helpful, delivery was quick also, payment was smooth, very pleased the item. Would recommend Blackbear ltd

29 de maio de 2025
Classificada 5 em 5 estrelas

Great service and support!

I used Blackbear Fitness to order some equipment for my home gym. They were very helpful and responsive, and very competitively priced, and the delivery came within days. Would definitely recommend!

29 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome Gear!

Stumbled upon Anthony and Blackbear fitness on Facebook, the son and I were looking for a decent barbell and bumper plates! We sure found some!! This equipment is fab quality and a really competitive price! Now going to buy all my gym gear from their website! Thanks

25 de maio de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais