I have used this company many times now. Tim is my go to for any laptop issues. I know very little about technology but he is always able to interpret my vague descriptions, figure out what I need an... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Black Owl have been supporting our systems for some time now and we have no hesitation in recommending their services. Timothy Neville who looks after us, is an excellent time-keeper, very clear in... Ver mais
A empresa respondeu
Tim lead us through the development of our website superbly. His guidance and advice was invaluable especially as we had never built a website before and Tim had a great way of explaining things in... Ver mais
In 2019 Black Owl provided the most competitive price and best offering for our needs. Tim advised on better naming of our group on the web, registered name etc and has developed a new website for us... Ver mais
A empresa respondeu
Informações sobre a empresa
- Suporte e serviços para computadores
- Serviço de segurança de computadores
- Operadora de telecomunicações
- Empresa de hospedagem na Web
Escrito pela empresa
Black Owl provides technical solutions to everyday problems; managing and supporting IT for businesses, charities and individuals. Black Owl are digital experts for homes, schools and businesses. Covering IT and digital support in Leicester and Leicestershire.
Informações de contacto
Office 7, The Forest Rock Offices, Leicester Road, LE67 5GQ, Whitwick, Reino Unido
- 0330 122 2412
- hello@blackowl.co.uk
- blackowl.co.uk
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Tim helped me with a problem I couldn't…
Tim helped me with a problem I couldn't fix myself, he was efficient and explained clearly and we were able to fix the issue! Great service

Resposta da Black Owl Technologies Ltd
Tim has helped me no end in building a…
Tim has helped me no end in building a new website which is now great, and is very knowledgeable with my I T, issues and is very clever in interrupting ideas in to reality. I would 100% recommend Black Owl and Tim.

Resposta da Black Owl Technologies Ltd
Software problem solved
We had a problem with some software which wasn't working which was soon fixed. Our old, desktop computer was de-commissioned and removed with the hard drive cleaned at a reasonable charge. Later Tim helped connecting up our new Smart TV with a new WiFi Hub (which he also installed for us).
This was very helpful as we are of an age when fingers are not as nimble as they once were!!! Thanks, Tim.

Resposta da Black Owl Technologies Ltd
Very reliable and helpful
Very reliable and helpful. Would highly recommend !

Resposta da Black Owl Technologies Ltd
My dealings with Timothy Neville have…
My dealings with Timothy Neville have been excellent, from setting up my laptop, advising on usage and ongoing maintenance.

Resposta da Black Owl Technologies Ltd
A great help when things go wrong…
Tim at Black Owl is very competent and knows just what needs doing when anything goes wrong with my computer. He has been a great help. When he needed to take my computer to do work on it he returned it in a very short time. When the fault was a small one he was able to tell me what to do and the computer didn't even have to leave my home. I have every confidence in his workmanship.
Albert Mosley

Resposta da Black Owl Technologies Ltd
Efficient and friendly service given
Efficient and friendly service given. I look forward to when Tim can come and bring my laptop a spring to its workings.

Resposta da Black Owl Technologies Ltd
brilliant
brilliant, professional.
He sorted all our IT problems out in a couple of hours.
We will definately continue using his services both for the business and personal.
Extremely impressed.

Resposta da Black Owl Technologies Ltd
My desktop computer is very ancient and…
My desktop computer is very ancient and slow. I also had one or two other issues with technology. I found that this firm, Tim Neville in fact was most helpful and managed to upgrade the desktop and sort the other problems out very well. I will certainly use him again not only to do something but to give me some advice.
Katie Fuller.

Resposta da Black Owl Technologies Ltd
Good and responsive service
Good and responsive service. Any queries or support needs are quickly attended to.

Resposta da Black Owl Technologies Ltd
Excellent
I would have no hesitation in recommending Tim Neville of Black Owl.
First, amazing standard of communication.
Second, realistic pricing.
Third, very supportive.
Fourth, a really nice personable guy to deal with.

Resposta da Black Owl Technologies Ltd
Impressive!
I can highly recommend Tim Neville of Black Owl! Very patient and helpful in his one-to-one teaching sessions. Also very good and clear in his remote-access trouble-shooting sessions during the Covid-19 lockdown. Much appreciated - by an older lady who is rather technophobic!!

Resposta da Black Owl Technologies Ltd
Lockdown solutions provided!
The company responded in a very timely fashion to assist my elderly mother with the use of her second generation iPad during lockdown. This proved to be a very helpful service and enabled her to be able to use both Facetime and Zoom so that the family could continue to "see" each other during these challenging times. Thank you Black Owl for stepping in to keep us all in touch.

Resposta da Black Owl Technologies Ltd
First Rate Technical Advice
We found Black Owl to be very professional, punctual of smart appearance and very accommodating. He was patient and thoughtful, taking the time to explain the technicalities of our problems and answer our questions in simple terms.
We have used this business on a number of occasions and would definitely recommend others to do likewise.

Resposta da Black Owl Technologies Ltd
We have used Black Owl for some time…
We have used Black Owl for some time now, we get what we want when we want it.

Resposta da Black Owl Technologies Ltd
Black Owl have been supporting our…
Black Owl have been supporting our systems for some time now and we have no hesitation in recommending their services. Timothy Neville who looks after us, is an excellent time-keeper, very clear in his explanation of problems, has a wide knowledge of systems and is an excellent problem solver. The quiet, confident manner in which he goes about his work, is very re-assuring, both on and off-line. He is businesslike, but affable and deals with situations promptly.
Top marks from us.
June and John Aldridge.

Resposta da Black Owl Technologies Ltd
Courteous and Helpful
We have found Black Owl responsive and attentive to us as we have used their services for over three years now, and would recommend them.

Resposta da Black Owl Technologies Ltd
We delighted that we chose Black Owl.
We chose Black Owl after searching for a web site provider. Their quote was very competitive and their service outstrips our expectations. Their knowledge, skill set and responsiveness to any inquiry is superb. We made the right choice.

Resposta da Black Owl Technologies Ltd
Problem solved
Black Owl rep was on time and knowledgeable about the problem to be resolved. He explained the alternatives which would solve the problem and the costs involved.
His call-out charge was reasonable which brought his visit to a mutually satisfactory visit with the problem resolved.

Resposta da Black Owl Technologies Ltd
Friendly and excellent service!

Resposta da Black Owl Technologies Ltd
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







