Black Tomato (Ian) helped us plan an amazing trip to Egypt and Jordan. They have some great local contacts and with some excellent guiding and accommodation, we had the most memorable trip. Thank... Ver mais
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After having read a review about Black Tomato in The Times we contacted them about a trip to Sri Lanka. We were put in contact with Christie and from the start we were helped in the most professional... Ver mais
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Black Tomato truly delivered an amazing luxurious trip to both Thailand and Vietnam. The travel was seamless with being met at our destinations by excellent guides and VIP service. The guides gave us... Ver mais
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Black Tomato organized an exceptional tour to two islands in the Philippines for our large group, and we were fortunate to be part of it. Every detail was thoughtfully planned, with clear attent... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Black Tomato is the award-winning travel company that specialises in creating exceptional tailor-made experiences for its clients.
Tailor-made travel with
Escrito pela empresa
- Award-winning service
- Luxury service begins the moment you enquire, continues throughout the customised design and booking process and until well after you return. Alongside being on hand 24/7 whilst your away, we worry about the little things before you even think of them. Because that’s true luxury service.
- Expert knowledge
- Our travel experts have lived and breathed these places so we know how best to avoid tourist traps and go beyond the obvious tick box experiences. Add that to the network of destination contacts and carefully selected overseas partners we’ve collected in our time and you’re guaranteed the best in expert knowledge and insider information, wherever you’re heading.
Informações de contacto
Albert House, 256-260 Old St, Finsbury, EC1V 9DD, London, Reino Unido
- + 44 2074269888
- info@blacktomato.com
- blacktomato.com
4,7
Excelente
300 opiniões
Respondeu a 100% das suas opiniões negativas
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A truly amazing trip to Thailand & Vietnam
Black Tomato truly delivered an amazing luxurious trip to both Thailand and Vietnam. The travel was seamless with being met at our destinations by excellent guides and VIP service. The guides gave us a true insight into each location and the bespoke experiences were incredible and most memorable. We had an amazing holiday and thoroughly recommend Black Tomato!
17 de março de 2026
Opinião espontânea
Resposta da Black Tomato
Thank you so much for sharing your feedback. We are so glad Thailand and Vietnam delivered the way they did, and it's brilliant to hear that the guides and experiences made such a lasting impression. Knowing it all came together so well genuinely makes our day. We hope it won't be too long before we get to plan your next adventure!
Thanks again for the kind words and for recommending us.
All the best,
Martha, Rob and the Black Tomato Team
Black Tomato -Egypt and Jordan
Black Tomato (Ian) helped us plan an amazing trip to Egypt and Jordan.
They have some great local contacts and with some excellent guiding and accommodation, we had the most memorable trip.
Thank you !
29 de janeiro de 2026
Opinião espontânea
Resposta da Black Tomato
Hi Lorraine,
Thank you so much for the wonderful review. We're thrilled your trip was everything you hoped for and more! I know the team will be so pleased to hear this and we look forward to planning your next adventure when the time is right.
Best wishes,
Martha, Ian and the Black Tomato Team
Black Tomato organized an exceptional tour in the Philippines
Black Tomato organized an exceptional tour to two islands in the Philippines for our large group, and we were fortunate to be part of it. Every detail was thoughtfully planned, with clear attention given to even the smallest contingencies. The entire experience exceeded our expectations.
One of the highlights was Black Tomato’s collaboration with local guides, which gave us meaningful insight into the culture and history of each destination. During our tour, we had the pleasure of working with John and Christian, both of whom were knowledgeable, professional, and approachable.
Thank you to the entire team for creating such a memorable and enjoyable travel experience.
Jeff and Laura Morrin
17 de março de 2026
Opinião espontânea
Resposta da Black Tomato
Hi Laura,
Thank you so much for taking the time to leave such a lovely review. Egypt and Jordan together make for such a truly special journey, and knowing it was as memorable for you as we hoped it would be means a great deal to us all. We hope to plan your next adventure together before too long!
All the best,
Christian, Lillie and the Black Tomato Team
Trip of a lifetime
After having read a review about Black Tomato in The Times we contacted them about a trip to Sri Lanka. We were put in contact with Christie and from the start we were helped in the most professional way. Based on our discussions with her she proposed a tailor made journey to the island and the Maldives which, when we made our trip, exceeded all our expectations. During our trip she stayed in contact to make sure that everything went to plan. And when it didn’t (our return flight was cancelled due to the sudden unrest in the Middle East) BT and their local partner did everything possible to get us home safely. We would thoroughly recommend using Black Tomato and we are already in contact with them to help us with planning our next trip abroad.
22 de fevereiro de 2026
Opinião espontânea
Resposta da Black Tomato
Thank you so much for taking the time to share this feedback. We're so pleased that you had such a memorable trip and Christie will be thrilled to read your kind words.
We also want to acknowledge how unsettling that last-minute disruption must have felt. Getting you home safely was the only priority, and we're so glad Christie and our partners on the ground were able to step up when it mattered most. We're already looking forward to helping you plan your next adventure.
Best,
Martha, Christie and the Black Tomato Team
Very good and well organised but too…
Very good and well organised but too expensive for what it was
18 de dezembro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Anton,
Thank you for taking the time to leave a review, we're really pleased to hear you had a seamless trip overall. We completely understand how important value for money is, and we always aim to ensure that every element of a trip genuinely earns its place in the experience. We'd love the chance to understand more about your experience if you'd be willing to share any further thoughts. Please don't hesitate to reach out to us directly and we'll be happy to chat it through.
We hope to have the opportunity to welcome you back and show you what Black Tomato is truly capable of.
Best regards,
Martha, Ellie and The Black Tomato Team
Arin and the entire team was wonderful…
Arin and the entire team was wonderful with their communication. They made our trip seamless.
20 de fevereiro de 2026
Opinião espontânea
Resposta da Black Tomato
Hi Yvette,
Thank you so much for your kind words. I know Arin had a wonderful time working with you on this trip and I'm thrilled to hear you had a seamless experience. We look forward to crafting another adventure with you when the time is right.
Best wishes,
Martha, Arin and the Black Tomato Team
would like to express my heartfelt…super grateful
I would like to express my heartfelt thanks to Arin and the entire Black Tomato team for organizing such a wonderful journey for us to Rajasthan, India.
Everything was precise, professional, and executed at the highest level one could possibly expect.
We are already looking forward to planning our next trip together.
Avi & Shiri Gindi
6 de fevereiro de 2026
Opinião espontânea
Resposta da Black Tomato
Hi Avi and Shiri,
Thank you so much for taking the time to share such wonderful feedback about your journey to Rajasthan. We're absolutely delighted to hear that every detail met your expectations and that Arin and the team were able to create such a memorable experience for you both.
Your kind words mean a great deal to all of us at Black Tomato, and we're already excited about the possibility of planning your next adventure together.
All the best,
Martha, Arin and The Black Tomato Team
Perfect trip
Black Tomato helped plan a trip to Portugal and it was perfect. Very easy process and the entire trip was thoughtful, seamless and stress-free. I'll definitely work with them on a future trip.
17 de dezembro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Braedan,
Thank you so much for sharing such kind words following your trip to Portugal with Black Tomato. We're thrilled to hear you had a fantastic time and look forward to crafting more adventures for you in the future!
Best wishes,
Martha
Mexico tour
This is our third trip organised with Black Tomato and from the original conversation of what we were looking for on our first trip to Mexico and the final itinerary was excellent, the hotels we were recommended were exceptional and the private tours they organised were perfect.. we will definitely be using them again.
Thank you Ellie for sharing your experience
5 de janeiro de 2026
Opinião espontânea
Resposta da Black Tomato
Hi Caron,
Thank you so much for taking the time to share this wonderful feedback! We're absolutely thrilled to hear that your Mexico trip exceeded expectations and that this marks your third adventure with us.
Your trust in returning to us for a third trip means the world to our team, and we're so grateful for your continued confidence in Black Tomato.
We can't wait to help you plan your next journey!
Best wishes,
Martha, Ellie and the Black Tomato Team
Unforgettable Luxury Family Adventures, Thoughtfully Curated
⭐️⭐️⭐️⭐️⭐️ 5/5
Black Tomato has crafted three truly unforgettable family trips for us, each in a unique and inspiring destination. Their attention to detail, commitment to luxury, and sense of adventure are exceptional, creating experiences that feel both seamless and deeply special. We also love their thoughtful focus on giving back to the local communities we visit, which adds real meaning to every journey. An outstanding travel partner for families seeking extraordinary, once-in-a-lifetime experiences.
26 de dezembro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Stephen,
Thank you so much for this wonderful review and for trusting Black Tomato with three of your family's adventures. It means the world to us that you've chosen to travel with us multiple times.
Your recognition of our commitment to supporting local communities is particularly meaningful to us and it's been an absolute privilege to be part of your family's travel story. We can't wait to help you create more unforgettable memories in the future.
Thank you again for your continued trust in us.
Best regards,
Martha, Ettanya and the Black Tomato Team
We were thrilled with our trip to Japan!
Black Tomato planned a detailed and seamless trip for our family of four. We are a difficult group with considerable dietary issues, complicated for a trip to Japan, and they went beyond the extra mile to help. The on the ground team was terrific and flexible. We would definitely use BT for our next adventure!
21 de dezembro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Susan,
Thank you so much for taking the time to share your Black Tomato Japan experience. I'm so pleased to hear that the trip hit the mark and that you're already considering another BT adventure. We would be thrilled to work with you again when the time is right!
Best wishes,
Martha, Rob and the Black Tomato Team
Black Tomato planned our incredible…
Black Tomato planned our incredible trip to Portugal. Alys was so easy to work with and we appreciated all he input! The whole trip was seamless and every detail perfect. We will definitely plan another trip as soon as we can!
27 de outubro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Emily,
We are thrilled that your trip to Portugal was seamless and memorable, I know Alys really enjoyed working on this adventure with you.
Thank you for sharing your kind words. We look forward to seeing which destination you choose next.
Have a wonderful holiday!
Best wishes,
Martha, Alys and the Black Tomato Team
Egypt
Ellie and her colleagues of Black Tomato put together our short but pefectly formed holiday in Egypt, capturing the primeval and pharonic spirit of Luxor, Aswan , Cairo and its people.
The wiinning collaberation between black tomato and the team on the ground meant we could enjoy a nuanced ,flexible ,unregimented and above all enriching approach to travel.
3 de novembro de 2025
Opinião espontânea
Resposta da Black Tomato
Thank you so much for taking the time to write this lovely review. We really appreciate it and are so glad you enjoyed your adventure in Egypt! It was such a fun trip to assist with. Here's to many more adventures to come!
All the best,
Martha, Ellie and the Black Tomato team
There’s no one better in the travel…
There’s no one better in the travel business.
1 de novembro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Doug,
Thank you for your kind words. We're thrilled to hear that you had such an incredible trip. We look forward to working with you again in the future!
Best wishes,
Anna, Jihane and the Black Tomato Team
Our Third Trip with Black Tomato!
This was our third trip with Black Tomato and, while the other two were amazing, this one was the best. We spent a month in Japan and Black Tomato accommodated all of our wishes and needs without missing a beat. Given a list of places we wanted to visit, including several WAY off the beaten track, they arranged seamless transport between them that allowed us to relax and get the most out of our trip. The guides we had were fantastic -- a perfect mix of knowledgeable, personable and professional. By the end of each tour, we felt like we had a new friend or family member. The suggestions BT provided for us when creating our itinerary were spot on -- avoiding the overrated places and focusing on the places and experiences that will last a lifetime in our memories. The "on the ground" support we got was fantastic -- we simply texted and received immediate help as needed. There are definitely less expensive ways to travel but the value Black Tomato provides- giving you access to priceless experiences, people and places is more than worth it to us. We can't wait to plan our next trip with them.
1 de outubro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Sara,
Thank you so much for taking the time to share this wonderful feedback about your month in Japan. It means the world to us to hear that this was your best trip yet with Black Tomato! Japan is such a special destination, and we're thrilled we were able to take you beyond the usual highlights to those off-the-beaten-track places. We can't wait to start planning your next adventure. When you're ready to explore, we'll be here.
All the best,
Martha, Alys and the Black Tomato Team
First class trip from start to finish…
First class trip from start to finish for our Honeymoon. From the planning to the actual trip itself, it was a great experience. Everything was taken care of and there were even a few surprises added to our plan. Would definitely recommend.
1 de novembro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Fred,
Thank you so much for sharing your lovely feedback. We're thrilled to hear that you found both the planning and travel experience seamless and memorable. We really appreciate you recommending us and we hope we will have the opportunity to work with you on another adventure when the time is right!
Best wishes,
Martha, Luca and the Black Tomato Team
Everything was seamless and easy
Everything was seamless and easy. We had a great experience in Italy and had several adventures that I'm not sure we could have figured out on our own. Well worth the investment.
10 de outubro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Jim,
Thank you so much for sharing your feedback. We're thrilled to hear that your Italian adventure was so memorable, and it's wonderful to know that working with Black Tomato made the experience seamless and stress-free.
Those unique moments that would be difficult to arrange independently are exactly what we strive to create.
We'd love to help you plan your next journey whenever you're ready to explore again.
Best regards,
Martha, Harriet and the Black Tomato Team
Our first time using Black Tomato (BT)
Our first time using Black Tomato (BT). Celebrating a 40th wedding anniversary in a luxury manner was on the agenda. With the excellent support of BT staff (Jenni Thal, Shivani Marek, & Ettanya Teo), we crafted an "Eat Your Way Across Italy" eight-day trip that covered several regions and cities (Piemonte, Lombardy, Emilia-Romagna, Milan, Alba, Bologna, Parma, Modena, Ravenna).
The luxury limos and drivers were first-rate and provided additional learning moments about Italy and the regions we visited. Every driver was on time and we felt like we'd known them for years! All of the places we stayed at were hallmarks of luxury, comfort, service, and attentive staff (Villa d'Amelia, Corona d'Oro, Sina de La Ville). Each hotel gave us additional, thoughtful welcomes including wines, chocolates, and other Italian treats. Very nice touch, especially after a day of travel. Every excursion was a massive cultural learning experience with 5-star guides. This included the food producer sites we visited (Culatello Museum, Parmigiana Reggiano, and Balsamic). If we can remember 10% of what they shared with us, we'd be writing a book about Italy! The BT staff also gave us great tips on restaurants when we were on our own.
All of the BT online information, the customized itinerary, and all of the information we needed were easy to find, use, and enjoy. The Italyscape team partner also did a great job responding to our few questions while in Italy. Have to say, we are now officially spoiled for customized luxury travel. Great job BT! It's also important to note that BT does an excellent job gathering feedback and responding to suggestions based on your trip experience. Hallmark of continuous improvement.
4 de outubro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi David,
Thank you so much for taking the time to share your experience with us, what a lovely review to read! Celebrating 40 years of marriage is truly special and we're honored that you chose Black Tomato to help mark this milestone. We really appreciate your feedback, and we'd love to welcome you back for your next adventure whenever the time is right.
All the best,
Martha, Ettanya and the Black Tomato Team
BT consultant-don't travel to Egypt during Ramadan.
Didn't get the opportunity to book travel the consultant said, 'don't travel to Egypt during Ramadan". She stated that the "guides will be more sensitive because of fasting" and it more of "family time and they are not as welcoming to foreigners" (yes, that word was used?!). Phone consult last 4 minutes and that was the end of our experience with Black Tomato. The whole interaction was quite sad that the idea of exposing a 'foreigner' to something unique and different should be avoided.
12 de outubro de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Erin,
Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience of working with Black Tomato left a negative impression, and we'd like to clarify the intent behind our conversation.
Our aim in discussing Ramadan was not to discourage travel, but to ensure transparency around what to expect during this significant religious period. Out of respect for our partners and to ensure our clients’ expectations are met, we sometimes explore alternative dates or provide additional context about how travel experiences may differ during this time. As this is a time of fasting, reflection, and family for many of our local partners and guides, certain services and activities can be affected, and we like to be transparent about this in advance so we can effectively manage expectations, to ensure a respectful and enjoyable experience in country for any clients who do wish to travel over Ramadan.
Please be assured that our intention was to approach the topic with respect for both our travellers and our local partners as we recognise the additional strain guiding may bring during this religious period. We hope this provides further context around our reasoning and demonstrates our ongoing commitment to thoughtful, culturally sensitive travel planning.
We understand that the conversation ended before our Egypt Expert was able to provide full context, and we would be happy to continue our discussion on the nuances of travel to Egypt at this time, should you wish to revisit your travel plans.
Very best,
Grace - Client Experience Manager
Norwegian Delights
Our family holiday to Norway was first class. The execution exceeded our expectations and the brief was met perfectly. From a short stay in Oslo to the Lofoten Islands in the Arctic Circle, and then down the West Coast to Bergen we hiked, kayaked, fished, swam, cycled, ate and drank well and stayed at some memorable boutique accommodation. The on-ground partner was awesome. All round excellent experience
5 de julho de 2025
Opinião espontânea
Resposta da Black Tomato
Hi Phil,
We are thrilled to hear that your adventure to Norway exceeded expectations and pleased that you made so many incredible memories. We look forward to working with you again when you are ready to begin shaping your next adventure.
All the best,
Paige, Camilla and the Black Tomato Team
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