Blackview & AGM Rugged Outdoor Smartphones Opiniões 27

TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

right out of the box my bl8800 pro has terrible sound for phone calls and messages. it's, so far been impossible to reach anyone to fix this. also this issue is pretty common but on its site/s there's... Ver mais

Classificada 5 em 5 estrelas

MY PHONE WORKED BUT DID NOT RING. MY PHONE TEXT BUT MY INCOMING TEXT WOULD GO TO MY OLD PHONE.I HAD COMPATABILITY ISSUES WITH MY SPRINT SERVICE. I REACHED OUT SEVERAL TIMES TO SPRINT. NO PREVAIL.. SO... Ver mais

Classificada 1 em 5 estrelas

My phone broke due to a technical issue I have tried for the past month to get customer support to help me but nothing. I waited much longer then expected for the delivery almost 4 months then ibe had... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Recently I became a Blackview mobile phone convert. The reason is simple despite one disappointing model, I have found that they are built like tanks. Being disabled I now have two in case of unexpe... Ver mais

Informações sobre a empresa

  1. Loja de telemóveis

Escrito pela empresa

We are the Authorized Global Agent for Blackview. Get BV9800 instantly in the countries we sell to. BV9900, BV9800, BV5900. We have local warehouse and repair centers to ensure the best experience for you. Our Blackview smartphones are sold with local 1 Year warranty. Buy Online. 14 Days 1-1 Exchange. Quality Checks In country. Price includes Custom Tax and Shipping.


Informações de contacto


2,9

Aceitável

TrustScore: 3 em 5

27 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Support

I had a few questions before ordering my new phone and support (via chat) was very helpful. All questions were answered. Placed my order yesterday and am looking forward to my new phone!

16 de dezembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

blackview is a total hoax. a fraud

My blackview mobile phone stopped working for just over a month and blackview has been defiant of the warranty, since I received it it was flawed. blackview is a total hoax. a fraud

10 de dezembro de 2020
Opinião espontânea
logótipo da Blackview & AGM Rugged Outdoor Smartphones

Resposta da Blackview & AGM Rugged Outdoor Smartphones

Hi Kanaga,

We are sorry to hear about your Blackview phone. Please note that we are a Global Agent for Blackview for the US.

We tried looking for a receipt with your name in our database but could not find one. This likely means that you did not purchase the phone from our official US store - https://us.blackview.store. Or did you use a different name when you bought the phone? If so, please tell us the name on the receipt as you are likely still eligible for claiming a warranty from us.

If you did not buy the device from us, we are still more than happy to help.

As much as it is unfair that we get negative reviews from customers that did not buy their devices from our store, we still would like to apologize and hope to resolve your issue to the best of our abilities.

Can you elaborate more on what is going on with your Blackview device?
Which model is it? Please email us back at us@blackview.com.sg

Sincerely,
Blackview US

P.S.
As a warning to other's whom are considering to buy Blackview, PLEASE PLEASE choose a reputable seller. We have also written about what to look out for when buying a Blackview device, here:
https://us.blackview.store/blog/buying-blackview-smartphones-from-amazon-or-ebay
https://us.blackview.store/blog/bestplace-buy-blackview-ruggedsmartphone-unitedstates

Classificada 4 em 5 estrelas

I bought a Blackview Smart Watch

I bought a Blackview Smart Watch. Battery is strong, it's waterproof and it has many features found on much more expensive watches. Good customer service too.

26 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

I wanted assistance in choosing a…

I wanted assistance in choosing a blackview phone that would meet the needs I had. I tried reaching out via chat, sat there for almost 2 hours at number one in que with no response. Looked for contact number, finally found one which just led to a recording stating busy and was disconnected. If this is the type of service I can expect once I purchase a phone I have to rethink my position on wanting a blackview.

20 de novembro de 2020
Opinião espontânea
Classificada 1 em 5 estrelas

Please use a credit card if you…

Please use a credit card if you purchase a phone that is over £100.00 in value from Blackview. Otherwise you could be disappointed when you find out the 1 year warranty is not worth the paper it is written on.

25 de outubro de 2020
Opinião espontânea
logótipo da Blackview & AGM Rugged Outdoor Smartphones

Resposta da Blackview & AGM Rugged Outdoor Smartphones

Dear Rod, I am sorry to hear about your trouble with your Blackview phone. From your reviews and profile, I noticed that you bought the phone in Europe. We are the US Store (https://us.blackview.store). Would you mind re-directing your review to https://www.trustpilot.com/review/blackview.fr

Bad service is a very common problem when buying a phone from a wrong store. We wished buyers would know this before they buy. I hope this review will serve as a warning to future buyers.

We have also written about what to look out for here:
https://us.blackview.store/blog/buying-blackview-smartphones-from-amazon-or-ebay
https://us.blackview.store/blog/bestplace-buy-blackview-ruggedsmartphone-unitedstates

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais