Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

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2,2

Mau

TrustScore: 2 em 5

11 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 85% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

Good looking watch, but watch face has sharp edges

The watch looks attractive, but the watch face has sharp edges. The metal band also feels cheap with sharp edges and a poor finish. However, the watch is easy to navigate and quite impressive. The packaging did not match what was shown in the advertisement. I hope this honest review helps.

2 de fevereiro de 2026
Classificada 1 em 5 estrelas

The dress top was itchy

The dress top was itchy. I requested a return slip to send it back. I emailed three times. Still no response. I will take this matter further and contact my bank. Dreadful service.

4 de setembro de 2025
Opinião espontânea
logótipo da Blauue

Resposta da Blauue

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' needs. Please contact our customer service email address at service@blauue.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Classificada 1 em 5 estrelas

DO NOT USE

DO NOT USE

Absolutely awful dress. Nothing like the picture. Quality terrible! Same issue as other rebiews here - they don’t reply to your email other than a blank saying we have replied. No refunded or return options despite saying they will. Raising transaction dispute through my bank to claw money back for goods not as described. Strongly suggest others do the same!

8 de setembro de 2025
Opinião espontânea
logótipo da Blauue

Resposta da Blauue

Dear customer, thank you very much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@blauue.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends. Thank you very much.

Classificada 1 em 5 estrelas

Don't bother

Ordered 2 dresses both arrived & actually nice dresses but dont fit properly. Emailed as asked to start a return, lots of emails back asking questions, once I've replied to them another email pops up saying they have replied with return address but the email is blank! They have sent me around 6 of these emails. Avoid. Obviously scammers. I have also messaged their Facebook page & heard nothing back.
*Edit* there has now been 20 emails sent between me & this company, 1 of last emails offering me £15 back from a £30 order. They do reply but as soon as you ask for returns address & full refund they send yet another email to show they have replied but yet another blank email!

4 de agosto de 2025
Opinião espontânea
logótipo da Blauue

Resposta da Blauue

Dear customer, thank you for your feedback.
We understand your concerns. You may not have contacted our store through the correct email address, which may have delayed resolving the issue. We assure you that we prioritize our customers' perspectives in resolving the issue. Please contact our customer service email address at service@blauue.com with your details. Our dedicated customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends.

Classificada 1 em 5 estrelas

Ordered a dress

Ordered a dress, when it arrived it was cheap and nasty. Material was awful. I have been trying to get a refund form, but they say I need to pay the postage. They have now offered me £11, Don't use this site!

11 de julho de 2025
Opinião espontânea
logótipo da Blauue

Resposta da Blauue

Dear Customer, thank you very much for taking the time to share your feedback with us.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We take full responsibility for every product. Please send your detailed information to our customer service email address service@blauue.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us the opportunity to make it right.

Classificada 1 em 5 estrelas

Brought a dress it's awful material…awful dress

Brought a dress it's awful material horrible,sizing all wrong nothing like pictures of model wearing it have asked for refund keep getting automated messages very bad do not order from them .

3 de julho de 2025
Opinião espontânea
logótipo da Blauue

Resposta da Blauue

Dear Customer, thank you for your feedback.
We understand your feelings. It is possible that you did not contact our store's correct email address, which may have caused a delay in resolving the issue. We assure you that we will prioritize resolving the issue from the customer's perspective. Please send the specific details to our customer service email address: service@blauue.com. Our dedicated customer service team will provide you with the optimal solution within 24 hours. Please give us the opportunity to make it right.

Classificada 1 em 5 estrelas

Not recommended- goods poor quality not…

Not recommended- goods poor quality not as described, or the correct size,
Took days to respond via email no telephone contact reply in broken English offering less than half money back and suggesting I give the dresses away or sell them!
Very poor quality and service

1 de junho de 2025
Opinião espontânea
logótipo da Blauue

Resposta da Blauue

Dear customer, thank you so much for taking the time to share your feedback with us.
We are deeply sorry that your recent experience did not meet your expectations, and we fully understand your frustration. We assure you that we will prioritize your concerns and resolve the issue. We stand behind every product. Please send your details to our customer service email at service@blauue.com. Our dedicated customer service team will provide you with the best possible solution within 24 hours. Please give us a chance to make amends.

Classificada 1 em 5 estrelas

Nasty material

Nasty material, poor quality pair of trousers. I expected soft, long and well fitted black trousers. What arrived was awful, scratchy and short trousers. I want to return them, just don't know how as the site is non existent. Shame 😞

18 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Poor quality clothing

Bought bra’s from blauue.com. Claimed to have a perfect fit and good support, they didn’t fit at all, the bra rode up constantly making it very uncomfortable. Tried to get my money back but they wouldn’t refund me, very frustrating. Really poor quality clothing and bad customer service

21 de março de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Item delivered not as described on product page

I ordered a pair or trousers, in the product page they were shown to have side pockets and a side zip.
The item I received was a very cheap and nasty fabric, with packing creases that did not drop out. There were no side pockets. More importantly, there was no side zip and the waistband had very little stretch so it was almost impossible to pull them up over my hips.
Also, I left a review on their site on the page for the item. It was never shown - they only have 5 star reviews on the page, With the quality of the item I cannot believe anyone would consider it worth 5 stars. So they obviously vet their reviews and delete all the bad ones... Hence leaving a review here

16 de junho de 2024
Opinião espontânea

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

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Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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