Blenin Opiniões 

32
•
TrustScore: 3.5 em 5

3,5

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Classificada 1 em 5 estrelas

DO NOT BUY FROM THIS BRAND. On TikTok, they’ve posted videos of women they filmed in public then uploaded them to generative AI to “dress them better” for the Old Money aesthetic to advertise. This i... Ver mais

Classificada 1 em 5 estrelas

Not so much a review of the quality of the outfits, as much as it is the company's cruel, vindictive and misogynistic marketing. Taking random videos of women in casual wear and alternative fashion an... Ver mais

Classificada 5 em 5 estrelas

The company has been great so far! Richard provides amazing customer service and is very responsive. Also, the clothes that I have bought so far has been great! Really nice style, especially the cool... Ver mais

Classificada 5 em 5 estrelas

My size was not right, so thought of refund. Received an immediate customer service support, and that by the founder himself. That was no AI or pre-written message. I appreciated that a lot. Hence, de... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de moda feminina
  2. também em
  3. Loja de moda masculina

Escrito pela empresa

Welcome to our clothing brand from Slovakia! in BLENIN we focus on providing elegant clothes inspired by 'old money' style. Our top priorities are great customer service and high-quality products. Let us help you on your path to success with our stylish clothing!


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

32 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 60% das suas opiniões negativas

Geralmente leva mais de um mês para responder

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3,5

Todas as opiniões

(32)

15 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

It took 22 days…

It took 22 days, 2 requests for information, one reply from ‘Richard’ himself, 2x no working track & trace info, before I finally received what looked like a tatty plastic packet from near ‘The Great Wall’. No high end recyclable packaging to support their ‘luxury’ brand aspirations. The jumper itself was nice but take note if you do decide to order, they run large. What I found odd was, that the 1st time I looked at the site everything was priced at roughly €250 - €350 or more. A couple of days later prices had dropped dramatically and I bought my jumper for €76.49!! Literally a day later the price had been raised again to €114.99. I find this all rather odd & concerning, as well as the dreadful delivery time & cheapo packaging ( the ‘logo pouch’ a previous review mentioned is just a zippy plastic bag with Blenin on it & nothing cute or durable). You’ve been warned ladies & gentlemen. Personally I won’t be ordering there again. If it walks like a duck & it talks like a duck, well, it’s usually a duck…

29 de abril de 2025
Opinião espontânea
logótipo da Blenin

Resposta da Blenin

Hey Cate, thanks a lot for your feedback! We totally get where you're coming from, and honestly, with the experience you've had, we definitely didn't deserve more than 3 stars. The price changes were due to admin tests from our development team, and we know the delivery time and packaging didn’t hit the mark. We’re making changes, and we’re excited about introducing eco-friendly packaging starting 1st of June. We really value your input and are always working to improve. Thanks again for taking the time to share your thoughts with us!

Best,
Richard

Classificada 5 em 5 estrelas

My experience with BLENIN is amazing

My experience with BLENIN is amazing. The things I ordered are beautiful and of very high quality. I feel exceptional and classy in BLENIN clothes. I ordered a smaller sweater and wanted to exchange it for a larger size. The way the BLENIN team approached me was outstanding. They treated me like a VIP person. What a wonderful experience. I definitely recommend BLENIN😊

12 de fevereiro de 2025
Opinião espontânea
logótipo da Blenin

Resposta da Blenin

Thank you so much for your amazing feedback, Anna! We’re thrilled to hear that you feel exceptional in your BLENIN pieces. It’s also wonderful to know that our team made your exchange process smooth and enjoyable. We truly appreciate your recommendation and are so glad we could provide you with a VIP experience!

Classificada 5 em 5 estrelas

Bin sehr zufrieden …

Leider hatte meine Bestellung Lieferprobleme, ein Teil konnte nicht geliefert werden. Stattdessen erhielt ich ein sehr ähnliches Teil und ein weiteres dazu, mit der Option, beide zu behalten oder zurückzuschicken und mein Geld zurück zu erhalten. Ich war sehr zufrieden mit der Auswahl und habe beide Teile zum Preis von einem behalten. Das hat mich auch für die Lieferdauer von 4 Wochen entschädigt. Vielen Dank dafür! Die Qualität der insgesamt 3 Teile ist sehr gut 👍.

28 de janeiro de 2025
Opinião espontânea
logótipo da Blenin

Resposta da Blenin

Liebe Cristine, vielen Dank für Ihr tolles Feedback! Es freut uns sehr, dass Sie mit der Lösung zufrieden sind und die Qualität unserer Produkte zu schätzen wissen. Sie sind wirklich eine großartige Kundin, und wir schätzen Ihre Geduld und Ihr Verständnis sehr.

Classificada 4 em 5 estrelas

Fast Shipping

The shipping to Berlin took 7 days but had to return one of the items since it didn't fit entirely, however the return process was extremely simple and I felt that blenin cares about their customers

7 de janeiro de 2025
logótipo da Blenin

Resposta da Blenin

Thank you for sharing your experience, Ali! We’re happy to hear that the return process was smooth, and we’re always aiming to make things as easy as possible for our customers. Your feedback means a lot, and we’re grateful you felt well taken care of.

Classificada 5 em 5 estrelas

Customer Support

Had a minor issue which was resolved promptly by their customer support which was in German!! Big ups to them

13 de janeiro de 2025
logótipo da Blenin

Resposta da Blenin

Thank you for your great feedback, Karl! We’re so glad to hear that your issue was resolved quickly and that you had a positive experience with our customer support team. We really appreciate your kind words!

Classificada 1 em 5 estrelas

Les photos

Les photos, publicités et images produits sont faites par l’INTELLIGENCE ARTIFICIELLE. Les photos proviennent bien d’h&m et zara, et ils en font des vidéos avec l’ia, on peut très bien voir par exemple une montre qui traverse une manche, des détails qu’on ne peux pas louper sur les photo, le design change, les cols des habits changent d’une photo à l’autre pour le même article..

C’est du dropshipping, avec des produits sourcés sur 1688 et des photos à plat prises autres sites internet.

9 de janeiro de 2025
Opinião espontânea
logótipo da Blenin

Resposta da Blenin

Bonjour,

Merci pour votre retour. Nous souhaitons clarifier que certaines de nos images sont légèrement modifiées à l’aide de l’intelligence artificielle et photoshopées dans nos ateliers pour améliorer la présentation de nos produits. Cependant, elles reflètent fidèlement la qualité de nos articles. Nous avons notre propre entrepôt et gérons directement notre stock, ce qui nous permet de vous offrir un service de qualité.

Nous comprenons que cela puisse prêter à confusion et faisons de notre mieux pour garantir une expérience transparente et satisfaisante. Nous vous remercions de nous avoir donné l’opportunité de clarifier ce point et restons à votre disposition pour toute autre question.

Bien cordialement,
L’équipe BLENIN

Classificada 2 em 5 estrelas

I ordered a t shirt and some pants

I ordered a t shirt and some pants. The problem was that the pants are literally see through, so you can see which colour my underpants have and the t shirt quality is not worth 50 euros.

1 de novembro de 2024
Opinião espontânea
logótipo da Blenin

Resposta da Blenin

Hi,

Thank you so much for your honest feedback. We truly appreciate you taking the time to let us know about your experience.

We completely understand your concerns regarding the pants and t-shirt, and we’re deeply sorry that the quality didn’t meet your expectations. Please know that we are constantly working to improve, including upgrading our suppliers to ensure we offer only the best pieces to our customers.

Could you please send us an email at support@blenin.shop? We would be happy to issue a complete refund as per our return policy.

Once again, we’re really sorry for the inconvenience caused, and we hope to make things right for you!

Richard Krosner

Classificada 1 em 5 estrelas

Dropshipping Garbage/Stolen Photos

If you reverse image search their merchandise, the photos are stolen from H&M, Shein, Zara, etc. They photoshop the labels out so you can't see that they are junk brands. They charge 4-5 times what they pay from the junk sites.

Re: The site's reply: Google reverse image search is a great tool. The site's owner was a regular on dropshipping subs. They deleted their reddit profile when they posted the reply below. Here are some quotes:
"Funny enough, that site is actually mine! I’ve been working on it for a bit now, and while it’s not perfect, I’m constantly trying to improve it.

Just to be totally upfront, the clothes come with custom BLENIN labels and packaging, but the quality isn’t always top-notch at the moment. That said, we offer refunds if anyone’s ever unhappy with their order—no questions asked."
and
"You are completely right, we using the same flat lay picture as HM but we all got it from the same supplier which is allowing free licensing upon these pictures as a business plan to get more clients. Hope that makes and please feel free to ask anything else"

24 de setembro de 2024
Opinião espontânea
logótipo da Blenin

Resposta da Blenin

Hey,

Thanks for sharing your thoughts, but I just wanted to clear up a few things!

It looks like you haven’t actually bought anything from us at BLENIN, so your review seems to be based on a Reddit discussion instead of a real experience with our products.

About the photo issue – almost all of the images on our site (about 80%) are actually ours. The few that aren't come from our trusted suppliers, and we have agreements with them.

Also, we don’t do dropshipping. We have our own warehouse, and all the clothing comes branded and properly packaged by us—but you’d know that if you’d placed an order! We take pride in making sure everything is up to standard before it gets to our customers.

Since you haven’t received any of our products, it's hard to comment on the quality. We work hard to provide great value and quality to our customers. Plus, we have a 30-day money-back guarantee, so if anyone's unhappy with their order, they can return it, no questions asked!

If you have any questions or want more info, feel free to reach out. We’re happy to help!

Best,
Richard Krosner

Classificada 5 em 5 estrelas

Exceptional Customer Support

Great fabrics, very professional support and stunning optics. I just bought my third pair of pants and a small issue with my order was fixed almost immediately after contacting support. I am thoroughly pleased with my ordered products and hope to be in the future.

6 de agosto de 2024
Opinião espontânea
logótipo da Blenin

Resposta da Blenin

Thank you so much for your kind words! We’re thrilled to hear you’re happy with your products and that our support team was able to assist you promptly. Your loyalty means a lot to us, and we can’t wait to continue serving you in the future!

Classificada 5 em 5 estrelas

I am satisfied

Clothing is made of comfortable material. It is fits my body shape and is pleasant to wear. Customer service was very helpful and quick.

24 de junho de 2024
Opinião espontânea

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