Got a shirt was decent. Got a second shirt which was exactly the same sent back. Never received a exchange which they said they'd do. Never received a refund for that shirt. I was on a subscription an... Ver mais
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Leia as opiniões dos outros
Amazing service - have bought 2 jerseys from there now and everytime they have arrived quick and the customer service on the instagram is great. I will be continuing to use them as they find and sell... Ver mais
Hi, I paid for my Blindbox last Sunday, my money was taken but no order confirmation issued. You have not responded to any of my emails. I've been emailing and messaging since - I managed to ge... Ver mais
Packaged arrived in a timely manner despite being over 20 years old the rugby shirt was in good condition though there were a few marks that i managed to remove with a short soak and a wash, looks muc... Ver mais
Informações sobre a empresa
- Loja de futebol
- também em
- Loja de roupa
Informações de contacto
Estados Unidos da América
- blindsidebox.com
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
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Brilliant customer support and super…
Brilliant customer support and super friendly couldn’t ask for more
Absolutely wonderful products
Absolutely wonderful products, and brilliant customer service. Quality is 10/10
This is my son’s second mystery jersey…
This is my son’s second mystery jersey box.
He saves his pocket money just so he can purchase of blindeside box.
Brilliant service and delivery!
Great condition jersey from 2003!
He will be ordering his 3rd box soon!
Bought a vintage box for a family…
Bought a vintage box for a family members birthday. Was a very good gift and got a 2005 lions top in great condition. Was delivered quickly. Also very fast customer service on a follow up email I sent. Would recommend
Hit and Miss... customer service non existent
2 previous orders of the retro mystery box have been great and with speedy delivery. However my latest purchase didnt arrive for 2 weeks (the website explains it could take upto 10 days) then when I contacted them via email it took 4 days to reply despite the autoreply promising reply within 24 hours. The phone number rang out with no answer everytime I rang it. A replacment did get sent out 4 weeks after the initial order which earned the 2nd star.
The guys at the booth at Lit Sevens At…
The guys at the booth at Lit Sevens At Wasp FC were so nice. Not pushy, patient, great experience!
Received as a birthday present
Received as a birthday present. I love my Manu Samoa top!
Came the day after and sizing is…
Came the day after and sizing is perfect can’t fault
Easy experience
Easy experience! Package arrived on time, and shirt was clean and legit! Couldn’t be happier with the vintage mystery box.
Excellent quality and quick delivery.
Excellent quality and quick delivery.
Didnt get an email confirmation which would have been helpful but otherwise great shirt and great price.
Quick and Good Quality
Turned up day after ordering. Great quality shirt!
Ordered a box as a present for my mate
Ordered another box as a present for my mate. Was a really nice vintage crusaders jersey. No complaints at all.
Extremely disappointing experience.
Extremely disappointing experience.
I placed an order at the end of May and waited almost three weeks for delivery, with very little communication throughout the process. When the shirt finally arrived, it had visible mud stains and appeared to have been previously worn.
This is particularly concerning given the statement on the company’s website that “all products are brand new, unworn and in original condition unless clearly stated otherwise.” The item I received was clearly not in the condition advertised.
I have contacted customer services requesting a full refund, but communication so far has been poor and responses have been slow or non-existent. As things stand, I am left with an item that is not as described and no confidence that the issue will be resolved promptly.
Sadly, I would avoid at all costs.
Don’t bother
Don’t bother, unless you know you’ll be happy first time around. Trying to get a replacement or refund is like trying get get blood from a stone. 2 months waiting on a replacement, at least I get the occasional email seeming like they’re doing something. They’re not… disappointed really, loved my first couple of orders!
Ordered two completely different sized…
Ordered two completely different sized shirts, came in one box??? Were both gifts, attempted to return, sent numerous emails, tried to call, received a reply to say they were going to send a returns label, nothing was sent. Absolutely disgraceful customer service, goods were not a 'blind' box - if you just want to buy a random rugby shirt then this is the company to deal with......unless you want to return it.
We love Blindside!
Blindside box has been great from start to finish!
My son is a very big lad (5xl) and finding a mystery shirt box for him was proving difficult. Blindside’s vintage box was just the ticket!
He is an avid shirt collector, so it was great that I was able to leave a note about what we didn’t want. Another Saints shirt would have been a bit ridiculous 🤣
The price was great, the communication fantastic, didn’t take long for delivery and the shirt itself (Kiwi, circa 1996) in great condition and a perfect fit.
Thank you, Blindside. We will definitely be using you again!
Poor after sales and customer service
Poor after sales and customer service, incomplete order. And a very unhappy birthday boy!!
I ordered the bundle on the 30th April. The package came incomplete on the 7th May (minus the ball) The contact number doesn't get answered. My initial email was answered within 5 days with a promise of a ball being resent...... I'm still waiting for the ball. My 2nd email sent on the 18th May chasing the replacement ball has yet to be answered!!! Avoid this company at all cost.
Ordine fatto a novembre pagato e mai…
Ordine fatto a novembre pagato e mai arrivato mi sono lamentato mi hanno detto che avrei avuto il rimborso e invece nulla sono solo dei truffatori
Waiting more then a month now for my…
Waiting more then a month now for my package. No repsonse when I try to contact them via mail.
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