The instore staff are very helpful. However, once the order is taken and submitted, that is where the problems start. I did not receive the size of the blinds that I had ordered. The one blind woul... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The instore staff are very helpful. However, once the order is taken and submitted, that is where the problems start. I did not receive the size of the blinds that I had ordered. The one blind woul... Ver mais
A empresa respondeu
Neat and clean installation, with a perfect fit that looks amazing. The installer was very professional and worked efficiently. He didn’t spend unnecessary time marking or making extra holes—he kn... Ver mais
A empresa respondeu
Outstanding service! The team provided the tools and guidance I needed to measure my basement windows accurately—something I couldn’t get right on my own. Their contract was clear and hassle‑free, and... Ver mais
A empresa respondeu
Excellent sales person, very precise measurements and careful installation. All went well in perfect timing. Thank you.
A empresa respondeu
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
501 EARL GREY DRIVE UNIT F3, K2T 1K4, KANATA, ON, Canadá
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Ordered a pair of large custom bamboo blinds for my son’s new condo in Montreal as a housewarming gift. No issues, except for slightly delayed production, due to COVID-19 so to be expected. Smooth transaction, excellent salesperson to deal with. Would order from them again.

Resposta da Blinds To Go - KANATA
Sales staff made the purchase confusing and had the wrong info which we happened to notice when we went back to the store to ask a question about our blinds.

Resposta da Blinds To Go - KANATA
Counter clerk tried to convince me to accept a faulty product.

Resposta da Blinds To Go - KANATA
Excellent designer/in-home salesperson. Seeing materials at home is helpful in making appropriate selections. Installer was quick, professional and competent
The overall process of purchasing blinds was not well explained in initial visit to store. In my case it was a lengthy process including initial in-store visit, a visit to my home by the decorator, a visit from installer to measure windows, a return visit from decorator as the installer determined that original blind choice would not work in my bow window, a second in-store visit to select an alternate shade, a final visit from installer with the blinds. Not simple nor quick.

Resposta da Blinds To Go - KANATA
Very satisified. We have ordered all of our blinds from Blinds to Go over the years. With Covid, some things changed understandably. However, we got our order relatively quickly. We had a couple of technical issues but replacement parts were provided immediately at no charge and we're very satisfied with the excellent quality and customer service.

Resposta da Blinds To Go - KANATA
We bought our blinds at the Blinds to Go in Kanata. The entire process, from when we ordered the blinds to when the person came out, measured them and then installed them was a very good experience for us. We will definitely recommend Blinds to Go to our friends and acquaintances.

Resposta da Blinds To Go - KANATA
We ordered shutters for one bedroom. They were ordered on September 2nd. After many phone calls and emails to follow up, they were installed December 2nd. The installer was very efficient but three months, even in Covid times was ridiculous.

Resposta da Blinds To Go - KANATA
Very pleased with our blinds and service. The lady who helped us was very knowledgeable.
Steve and Mary Brabazon

Resposta da Blinds To Go - KANATA
Never contacted us when the blind was repaired.

Resposta da Blinds To Go - KANATA

Resposta da Blinds To Go - KANATA
I ordered the inside mounted blinds and was not asked about the depth of my window. The brackets can be seen from the sides so I had to order and pay for new velances and the piece to cover the side was too big so we had to cut them. No compensation was given. Plus one of the wands was broke and two blinds for windows on same wall have different length pull strings. Not impressed.
Not sure how else to give the information requested, #s 016768 and 170263.
Interesting the last reply from you was that I would receive a reply within 24 hours. While that has long passed🤔
I received a call today advising me that I was being refunded for the valences that I purchased. I am charging my rating as a result of the company taking ownership of their mistake.

Resposta da Blinds To Go - KANATA
I needed help re-installing my blinds after taking them down to do some painting. I was having some difficulties getting them back on and called BTG for help. BTG booked an appointment for me that week and, as always, service was friendly and professional.

Resposta da Blinds To Go - KANATA
All blinds were built well, only issue was with measurement errors from factory. Two windows had the exact same measurement, but the two blinds itself had a difference of a half inch between the two even though the exact same dimensions were printed on the boxes I recieved them in. Someone missed taking care of Quality Control. Made for a precarious install. Not interested in an exchange as I've already drilled a set of holes in my brand new windows, don't need to make new ones.

Resposta da Blinds To Go - KANATA
I live in a Hamlet, so I used the on line service for 6 blinds in our living room. From style and fabric selection, through measurements and details, the service was excellent.
I needed to replace some hardware that I had lost and again, the service was prompt and excellent.
We recommend them whether in store or on line.

Resposta da Blinds To Go - KANATA
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