This was the third time that I use Blinds to Go. My experiences with the workers, whether they measured the windows in my house or fitted them were all positive. They are the faces of the company and... Ver mais
A empresa respondeu
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This was the third time that I use Blinds to Go. My experiences with the workers, whether they measured the windows in my house or fitted them were all positive. They are the faces of the company and... Ver mais
A empresa respondeu
The blinds are exceptionally beautiful, just as I had envisioned. The staff demonstrated a high level of professionalism and addressed my inquiries throughout the process. The sole reason Blinds did... Ver mais
A empresa respondeu
It was done as we had requested. Had a prior blind installer who screwed things up and had the wrong designs on the wrong blinds, so we never hired him again. Your people are perfectionists!
A empresa respondeu
Darrel sergeant was very courteous and precise. The mechanism that I purchased Worked very well.thank you
A empresa respondeu
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
320 SUNRISE HWY, 11581, VALLEY STREAM, NY, Estados Unidos da América
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This was the third time that I use Blinds to Go. My experiences with the workers, whether they measured the windows in my house or fitted them were all positive. They are the faces of the company and they have done well.

Resposta da Blinds To Go - VALLEY STREAM

Resposta da Blinds To Go - VALLEY STREAM

Resposta da Blinds To Go - VALLEY STREAM
Darrel sergeant was very courteous and precise. The mechanism that I purchased
Worked very well.thank you

Resposta da Blinds To Go - VALLEY STREAM
The most important to me is customer service which you surpassed.

Resposta da Blinds To Go - VALLEY STREAM

Resposta da Blinds To Go - VALLEY STREAM
It was done as we had requested. Had a prior blind installer who screwed things up and had the wrong designs on the wrong blinds, so we never hired him again. Your people are perfectionists!

Resposta da Blinds To Go - VALLEY STREAM
Matt, our installer, was amazing. Super nice, professional, on time and neat!

Resposta da Blinds To Go - VALLEY STREAM
Quick, and easy installation. I have blinds on my first floor since 2017 and now I installed it for the tenants.

Resposta da Blinds To Go - VALLEY STREAM
The blinds are exceptionally beautiful, just as I had envisioned. The staff demonstrated a high level of professionalism and addressed my inquiries throughout the process.
The sole reason Blinds did not receive a 5 STAR rating is that the staff declined to remove my old blinds.

Resposta da Blinds To Go - VALLEY STREAM
Broken clip that holds valance. One of two broken during installation. I went to store and was given extra clips. blinds w/valance installed and looking great. Excellent salesman/customer service.

Resposta da Blinds To Go - VALLEY STREAM
Excellent no problmes at very courteous staff.

Resposta da Blinds To Go - VALLEY STREAM
Blinds have been installed for a month, and they are already falling apart! The knob at the end of the string that adjust the blinds up or down has already come off, and it is impossible to insert the string back into the string. Now what? Someone from the company needs to come to my home and make the repair.

Resposta da Blinds To Go - VALLEY STREAM
Bad experience all around. I never received an email notification saying my blinds had arrived. When I finally opened the package to install them, certain pieces were missing. We were told that the missing items would arrive in 3-5 days,again via email notification. After not hearing from the store 3 weeks later we called and they said order was never placed. Finally we went into the store, and they gave us what looked used left over parts that they kept in the store. Bad experience all around. Probably won’t use them again.

Resposta da Blinds To Go - VALLEY STREAM
Excellent from start to finish! From the showroom to the reps who came to measure and install my blinds all were professional and knowledgeable. I’m happy with the outcome.

Resposta da Blinds To Go - VALLEY STREAM
Horrible. Blinds are fraying on the ends. Wanted to get them fixed and you guys wanted to take them and leave me with an open window instead of just replacing them. I will never give you my business or any of my friends business again

Resposta da Blinds To Go - VALLEY STREAM
Despite the delay due to the pandemic, It took 3 months for me to receive my order. I had to call the automated number to learn my expected delivery and 3 times the representative extended the date. I felt as though I should've received a complimentary call. In the store I chose the style that extended from the wall, but its not the look that was installed. One of the blinds was not cut properly and the installer took it back for readjustment. I haven't heard from Him nor the company.

Resposta da Blinds To Go - VALLEY STREAM
I placed the order on September 7th, 2020. The sales person failed to communicate clearly about how long the order fulfillment time would be, he said it would take 3 weeks to receive my order. The order was finally available on November 18th, 2020 after two visits to the store and a decision to cancel my order if it was not received. The order was erroneously billed, resulting in a short payment so I was hit with an unexpected $700.00 in addition to the $2700+ that I was charged at the time of my order.
Update:
I don't understand the question, what other recourse is there available to me? You are the merchant!!!!

Resposta da Blinds To Go - VALLEY STREAM

Resposta da Blinds To Go - VALLEY STREAM
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