Bloombar Watches Opiniões 

399
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I've dealt with Bloombar Watches on a few occasions now and can only recommend their services. Very knowledgeable and professional.

Classificada 5 em 5 estrelas

Recently purchased a watch with Sam’s help. Very easy and helpful to deal with. I am based outside of the UK and the shipping and customs were all well taken care of. The watch arrived carefully boxed... Ver mais

Classificada 5 em 5 estrelas

Second time dealing with Bloombar watches whilst part exchanging my original first purchase from two years previous. Toby was extremely professional and prices were fair. The quality of watch rec... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Sent an offer late Thursday night via their website, received an offer acceptance email from Sam around 6.30am Friday morning, sent them my address mid morning, received the invoice an hour later, pai... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Relojoaria

Informação fornecida por diversas fontes externas

Bloombar Watches are a bespoke Swiss watch dealing company handling the sale and acquisition of prestigious watches.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

399 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(399)

12 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Flawless

Flawless. Really satisfying to find a business that truly looks after you and has the patience to work with you to get exactly what you are looking for. Sam was brilliant.
The aftersales service (to adjust the strap and demonstrate how the watch functions work) has also been exemplary
There really is no other place to buy a watch.

26 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Positive

It's exactly the experience I want to have when it comes to buying valuable stuff and here I found people that make yourself at ease. Furthermore I received a "white glove" service having my watches delivered at home by Sam. Really appreciated!

8 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Recommend business

A company I have had two excellent experiences with. Professional and trustworthy. I recommend this business highly. They kept me informed during the process and everything was easy.

6 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great Customer Experience

I found Bloombar Watches a pleasure to deal with. They were efficient and friendly. There was a slight delay due to the Parcel Company, Olly kept me informed and the watch was only a day late.
I am very pleased with both the watch and the service and have already recommended them to friends.

22 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Perfect Deal

The presentation of the watch and the good price caught my attention. After the purchase, the very professional and friendly communication as well as the incredibly fast delivery in perfect packaging and very nice present confirmed my initial feeling.

4 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Recommend Sam at Bloombar

Efficient, responsive, knowledgable and made the whole process of buying a watch from Bloombar straightforward and enjoyable. Didn’t feel pressured at any time. Felt free to ask questions. No rush. Fair price and pleased with my purchase.

Whilst my purchase was at the lower end of the range of watches that Bloombar deal in, I felt valued and at no point uncomfortable.

Recommend Sam. Great to deal with.

23 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing experience

Amazing experience! I have bought and received a beautiful watch, exactly as described! And when I told them the bracelet was too small, they have sent me more links, no extra costs! I would not only recommend as I’m definitely doing business with them again! Amazing experience!

10 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely first class service from…

Absolutely first class service from start to finish. I bought a GMT Master II through them after researching a number of watch dealers where Bloombar stood out as truly boutique, specialist and above all, genuine.

The communication and fluidity of the transaction through to delivery was exemplary and would not hesitate to recommend and they will be my first port of call for my next purchase.

18 de dezembro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear GC,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Classificada 5 em 5 estrelas

Amazing purchase experience from start to finish

Amazing purchase experience from initial enquiry through to delivery. This was my first transaction with Bloombar and I honestly couldn’t have asked from more. Sam was responsive and knowledgeable and Damian took care of delivery once we’d concluded the purchase. Wouldn’t hesitate to recommend and I’m sure I’ll be in touch again.

23 de novembro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear Paul,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Classificada 5 em 5 estrelas

Great experience, outstanding service, very trustworthy team

Great experience from start to finish! This was my first purchase of a second hand Rolex and could not have found a better dealer. The team has been super friendly and caring throughout the entire process with great communication and transparency about the watch's history, pricing etc. I can only recommend this dealer. I will definitely make another purchase here

23 de outubro de 2023
Opinião espontânea
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Resposta da Bloombar Watches

Dear Andreas,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Classificada 5 em 5 estrelas

Sold my Patek to Bloombar and the…

Sold my Patek to Bloombar and the process was first rate.

Made a call earlier in the week, negotiated price, met 2 days later and received the money after 45 mins whilst in their impressive office.

Felt totally secure, no stress, and a painless process.

Thanks Eddie and the team.

23 de novembro de 2023
Opinião espontânea
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Resposta da Bloombar Watches

Dear Steve,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Classificada 5 em 5 estrelas

I put a watch in as part ex

I put a watch in as part ex , they gave me a very decent price , olly and Toby were very helpful this is the second watch that I have bought off Eddie bloombar , top end watches can be a mine field , I trust these guys

3 de novembro de 2023
Opinião espontânea
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Resposta da Bloombar Watches

Dear Ronnie,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Classificada 5 em 5 estrelas

Excellent & highly recommended

Sam has gone above and beyond to assist me and provide reassurance relative to an order I made by email.
Customer service excellent throughout this purchase, without being pushy.
Would def use them again and intend to pay them a visit during my travels to see their stock.
The watch, a gift, was gorgeous and well received….
Thanks again, hope to deal with you again in the future! 😌

1 de novembro de 2023
Opinião espontânea
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Resposta da Bloombar Watches

Dear Sharon,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business.

Bloombar Watches

Classificada 5 em 5 estrelas

What a helpful team,they went the extra…

What a helpful team,they went the extra mile to sort my watch purchase, thanks for your help guys, thanks to Olly too for making all the arrangements..

2 de novembro de 2023
Opinião espontânea
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Resposta da Bloombar Watches

Dear Malcom,

Thanks for taking the time to leave us such a lovely review. We are appreciative and glad your happy with your watch! Pleasure doing business.

Bloombar Watches

Classificada 1 em 5 estrelas

When are “papers” not “papers”? Caveat emptor

When Bloombar describes a watch as having “papers”, do not take their word on it. Check! I recently bought a watch from them through watchcollecting.com. It was described as having “papers”. This was not the case as the only thing that came with was a plastic warranty card. They (and watchcollecting.com) insisted that this was correct. I’m a member of a pretty well informed watch forum and having posed the question to some of the experts there, their opinions concurred with mine that a plastic warranty card per se does not constitute “papers”. I wrote to Sam Buckell at Bloombar who disappointingly refuted any responsibility by replying, “As our contractual agreement as well as yours is with Watch Collecting, not with us we have referred your complaint to them with our comments.” This statement is disingenuous as watchcollecting.com (as all auction houses) state clearly that they act as agents for the seller. This is not the the very first time I’ve bought from Bloombar but it will be the last. When things go well, they are fine. When things go wrong, however, they will do nothing by way of customer service. Myopically foolish..

UPDATE: Mr Bloom states that he offered to source an operating manual for me. That is strange as that is precisely what I requested only to receive a reply that basically said (as mentioned in my above review - & I paraphrase here) “take it up with watchcollecting.com”. I never received any such offer from him/Bloombar (and yes, I do check my junk mail) and I stand by my review and conclusion: great “fair-weather friends” but when things go wrong, don’t expect customer service.

UPDATE #2: Mr Bloom sms’d me a screenshot of his email (which I never received) and accused me of lying about it AND “slander”. In the said (but not received email) his offer is not to provide me with the operating manual but to “assist you to purchase a missing operation manual … from ebay or IWC”. This comes across as adding insult to injury. (Despite his protestations that most mainstream watch manufacturers with the exception of Patek Philippe don’t provide paper documents, it is strange as in the last couple of years I have bought AD supplied Rolexes that came with the physical papers. A quick search on Chrono24 also shows 2023 Rolexes with paper booklets..). With the greatest respect to Mr Bloom, I do not need his “assistance” to buy the manual on ebay having been (primarily as buyer) on it for nearly 20 years & having received just short of 1500 100% positive reviews. When I queried if the cost of the manual was to be borne by me, he replied that it was immaterial who paid for it. Really?? BTW, even if what I reported was untrue (which most certainly is not), Mr Bloom should check the definition of “slander” vis-a-vis “libel”.

23 de outubro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear Dr Quik,

What a shame that you felt the need to leave such a negative and totally inaccurate review.

To anyone reading this, both potentially new customers and existing clients, please understand that this review has been left because Dr Quik has failed to understand that in 2023 the term “Box and papers” means Box and Warranty card. Apart from Patek Philippe, there are almost no watch brands who physically produce paper “papers” anymore, and nearly all, since the early 2000’s have produced a plastic warranty cards in lieu of outdated and easily forged papers.

This watch in question was an IWC which we chose to sell through the auction house, WatchCollecting.com. The auction house took very accurate photos of the watch, its box and its accessories (An IWC box and IWC warranty card) and described it as being sold with same. Dr Quik purchased the watch on the basis of the photos and description provided. Only after collecting the watch in store and inspecting the watch did he call us and decide that he was not prepared to accept that in modern times “papers” means a manufacturers warranty card and has decided to take issue with it. There is absolutely nothing we can do about this whatsoever, even if we would like to.

As a gesture of goodwill I personally offered to source Dr Quik a correct IWC instruction manual for the watch, yet he has yet to respond to my offer and extensive email response to his complaint. Even though I have sent him screenshots of my email dated 26/10/23 offering the above, he refutes ever receiving it.

Dr Quik has received exactly what he purchased, nothing more, nothing less.

If we were the direct seller of the watch and our customer was unhappy for any reason, we would offer a refund. In this case the watch was purchased from a reputable auction house and thus his relationship is with them, not us. The same as if a watch was purchased directly from Sotheby’s, Christie’s or Bonhams, a purchaser would have no contact or right to complain to the consignor.

We have built a faultless relationship over nearly 15 years and our watches are always as described without fail. If we can fix an issue, we do, and if we can’t and we are at fault, we apologise. In this case, neither Bloombar or WatchCollecting.com are at fault, nor is there any issue with what the purchaser has received.

To concrete our response, we will be filming content for our social media channels explaining and confirming exactly what “box and papers” means in modern times, as obvious as it may be to most.

Thank you to anyone who has taken the time to read this and I hope it has not deterred you in any way from dealing with Bloombar and our wonderful team.

Eddie Bloom
BLOOMBAR

Classificada 5 em 5 estrelas

Safe & Easy

From the start to finish Easy! and the Watch delivered 24 hours later packed securely. Perfect
Thank you

17 de outubro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear Urban,

Thanks for taking the time to leave us such a lovely review. It is greatly appreciated!

Bloombar Watches

Classificada 5 em 5 estrelas

Confidence.

They sold a watch for me, very professional.

I then had confidence to buy one, again excellent service. Worth going to the London office to meet in person.

100%

19 de outubro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear Neil,

Thanks for taking the time to leave us such a lovely review. Always a pleasure doing business.

Bloombar Watches

Classificada 5 em 5 estrelas

Great experience from start to finish

Great experience from start to finish! Found Bloombar via a social media post and was hesitant at first to deal with a company in this way but so glad I did.
The watch was presented in mint condition and a visit to their London office sealed the deal.
Everyone at Bloombar knows their stuff and if you have questions or concerns, you can discuss them with experts. Will definitely return when next looking to buy.

29 de setembro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear Nick,

We are very glad you love your watch and are very grateful for this kind review.

Bloombar Watches

Classificada 5 em 5 estrelas

Great communications and very fair…

Great communications and very fair price for a straight sale, concluded in person which was great. Would definitely use again to either sell to or buy from.

26 de setembro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear Richard,

Thanks for taking the time to leave us such a lovely review. Pleasure doing business with you and will always welcome you back!

Bloombar Watches

Classificada 5 em 5 estrelas

I have used Bloombar twice and I can…

I have used Bloombar twice and I can highly recommend them. The service was exemplary and the deal fair. I shall be using them in the future for definite

8 de outubro de 2023
Opinião espontânea
logótipo da Bloombar Watches

Resposta da Bloombar Watches

Dear Mark,

Thanks for taking the time to leave us such a lovely review. It's always a pleasure doing business and you are always welcome back!

Bloombar Watches

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