Blossholm Opiniões 237

Købte en lampe som jeg var lidt “skuffet” over udseendemæssigt uden at det var blossholms skyld, da marmor er unikt og ser forskelligt ud. De sendte en ny uden problemer og alt forløb sig ganske stærkt. Sebastian var rigtig sød og rar at både skrive og tale i telefon med og var rigtig hurtig til at hjælpe! Alt i alt fem stjerner for service og man kan roligt handle her uden problemer!

We had an issue with our order, as the lamp arrived faulty, but Diana and the team at Blossholm handled everything with incredible promptness and professionalism. The replacement arrived quickly, free of charge, and we were very impressed by how easy and smooth they made the whole process despite the unfortunate situation. Excellent customer service from start to finish.

The Auríe lamp is my favorite piece in my house!

The Blossholm Team are the super helpful and kind!

Loved the overall experience with this brand

Their Auríe Portable Lamp is of amazing quality, design and materials. They also cover all duties and costs on delivery to the UK! The customer service was quick friendly, and exceptionally helpful. A worthwhile purchase in every sense.

Bestilte for 10 dage siden og har ikke engang modtaget besked på at pakken er sendt endnu, på trods for at de reklamere med 1-2 dages leveringstid.. jeg har skrevet en mail, men har fået et robot svar tilbage.. kan bestemt ikke anbefale denne hjemmeside.

Bonjour

J'ai passé commande le 19 février 2026, il y a 1 semaine.
A ce jour, ma commande n'est toujours pas expédiée alors que le site annonce expédier sous 24 à 48h.
Le service client n'accélère pas les choses et ne me donne aucun délai.
On me demande seulement de patienter. Et ce tous les jours.
Mais la situation n'est pas normale et je sens bien qu'il y a un problème.
Je ne sais pas si cette attitude relève d'une arnaque mais en l'absence de réponse et de numéro de suivi de commande, je ferai valoir mes droits dans le cadre des droits de consommation Européens.

Jeg købte for nyligt en Auríe Lampe i Calacatta Viola Marmor, som der desværre var fejl på. Jeg kontaktede derfor Blossholm med reklamationen og fik fat i Diana. Hun hjalp mig igennem processen og sørgede for, at jeg fik tilsendt en ny lampe med det samme. Jeg behøvede ovenikøbet ikke at sende den defekte tilbage! Det var en fuldstændigt enestående og enormt fornem kundeservice, som Blossholm og Diana sørgede for. Og jeg er så glad for den nye lampe, jeg har fået. Den er simpelthen så FLOT og praktisk! Da den ikke behøver ledning og i stedet kan oplades, kan man få glæde af lampen rundt i hele hjemmet!

Jeg vil til hver en tid anbefale Blossholm 😊

Virkelig flotte og dekorative lamper, jeg skal helt sikkert have flere. Super kundeservice og hurtig levering. Kan virkelig anbefales🤍

What an amazing company I have dealt with! I had taken delivery of my tow lamp yesterday, one which was damaged! I emailed them and a new one was sent out immediately! The duty fee which I originally didn’t expect but then took on the chin, I had mentioned and she apologised and after sending the receipt this morning I had the refund within 30min.
I know things happen but can not express enough how easy and prompt the service was!! Thank you 🙏🏻

Great product, great customer service, great company. Highly recommend!

Sent numerous emails to customer service with no response to claim back the duty charge on the lamp when delivered.

I have sent CS UPS information so they have everything they need.

The website states they will refund any duty that is charged, so i’m waiting for my reimbursement.

Perhaps the company would care to get in touch and let me know.

The mirrors from Blossholm are absolutely top-quality — beautiful design and excellent materials. What truly sets Blossholm apart, though, is their exceptional after-sales customer support: fast, friendly, and incredibly helpful. It’s rare to find a company that delivers both great products and such outstanding service. I couldn’t be happier with my purchase and I highly recommend Blossholm to anyone looking for mirrors!

Clear communication about the delivery. The product looks great and exactly as I expected.

Flere små problemer og manglende produkt.
Jeg har købt 1 Arko spejl og 2 lamper. Spejlet bliver leveret uden problemer. Efter at have pakket det ud, viser det sig, at det ene beslag er bøjet, der mangler skruer og rawplugs. Der er ligeledes en rids i toppet af spejlet. Jeg har også kun fået én lampe leveret. Jeg har nu været i kø i mere end 30 min. til deres online chat, hvor der står til at være medarbejdere på. Det er jeg ret træt af, når lamperne er julegaver.

De 2 stjerner er kun givet, fordi lampen er flot, prisen var god og spejlet er pænt (hvis man ser bort fra bøjet beslag, og rids i glasset.)

Opdatering:
Blossholm yder en virkelig flot kundeservice. Jeg har efterfølgende modtaget nye produkter. Jeg tøver ikke med at handle hos dem igen, og anbefaler dem gerne til andre :-)

Saw the add though Instagram which led me to the well designed company site showing both the selected miroir and lamp in situation through short movies. Very useful for the decision making.
The ordered marchandise arrived well packed, and did not disappoint, to the contrary!
I had an issue with a high bill sent by UPS for import and tax duties pkus delivery. Contacted, Blossholm customer service was readily available, super friendly and managed the case swiftly to my entire satisfaction.

Good quality product and excellent service despite of external complications. Highly recommended.

I ordered a large mirror. It arrived incredibly fast (I live in Ireland). It was packaged excellently and the delivery man carried the item in the door for me. The product is gorgeous. We did notice a defect on the mirror which was disappointing. I emailed the blossholm team to see if it would be possible to exchange the mirror. Sara responded straight away and I received a notification that a new mirror was being processed. Looking forward to receiving the item.

Beautiful lamp that looks lovely and elegant in any room. Delivery was prompt and packaging was professional.

Delivery transparency and quick delivery. Product was as expected, super beautiful.