I had a very disappointing experience…
I had a very disappointing experience with this service.
I was charged $29 for a subscription and realized it almost immediately. I canceled the subscription right away and did not use the service at all — no activity, no downloads, nothing. Despite that, when I contacted their support team to request a refund, they either refused or did not provide a reasonable solution.
What makes this worse is the lack of flexibility and customer care. For a subscription that was canceled immediately and never used, issuing a refund should have been straightforward. Instead, the process felt rigid and dismissive.
This experience gives the impression that the company prioritizes keeping small subscription fees over building long-term customer trust. I expected a more professional and customer-friendly approach.
I would advise others to carefully review the subscription terms before signing up, as resolving billing issues may not be easy.








