BlueAngelHost Opiniões 55

I used this hosting service for a year and a half. The main problem is the CEO, Stefan Tenkov, who is also the administrator. He can change the rules and do whatever he wants, including deleting your site, and you'll simply lose money and your content. Technical support is also rude, and you'll have to deal with them frequently because your site will often be offline.

I have used BlueAngelHost for quite some time, the only issue i have faced from them is moving me from one IP to the other.

Suddenly, My Servers were Suspended, I reached out to them everywhere, including Telegram, they read my message and block me.

I sent multiple emails to them, Created multiple tickets, atleast to tell me why my servers were suspended, or show me the links to these Abuse so i can remove them.

While i was waiting, i read multiple post in regards to them, on how they even charge money after wrongfully locking your account just to give you back SSH access to move elsewhere.

I worked on alternatives, got a sites under the server pointed elsewhere, I sent them another email, that the important websites has been moved elsewhere, atleast they should unlock my servers so i can move out my remaining files.

I had $593 in my account balance, and my services were on subscriptions with due date next 3months.

I Spoke to them with respect, they didn't bother to reply my emails or even tell me what i did wrong or how to get back my files, what they did was Close my account.

I have more proofs to go after Sunil Shahzad and his BlueAngelHost scam, but for this post, i am sounding a warning to anyone who'd want to use them, run far i would also use this post to say and plead to the support to reinstate my accounts, peace is all i want.

Thanks

I got same thing, there is no email about policy is violated, i just think my service was suspended due to invoice. Then i paid 3 months and got feedback from them about violation, then i stole me 3 months of service. Im fine with it.

This is a very bad host, they will suspend your server for no reason and don't refund, they are thief run for your life

I had an extremely disappointing experience with BlueAngel Host. They deleted my dedicated server without any prior warning or notification, resulting in significant financial losses for my business. This abrupt action disrupted my operations and caused irreparable damage. Their lack of communication and disregard for customer impact is unacceptable. I strongly advise against using BlueAngel Host—look elsewhere for reliable hosting services.

The word that defines me right now is despair. My server was suspended and they refuse to even grant me SSH access to back up my files — something I have a right to under GDPR laws. I even filed a complaint about it, hoping for some resolution. I begged them to let me retrieve my files, but they did nothing. I'm physically and mentally destroyed. I don't know what to do because my website was my only source of income, and now it's gone. That site was my life's work for 10 years, and it all disappeared in a matter of moment.

I'm going to share here the entire conversation I had, showing my desperation when speaking to the staff member who is demanding $10,000 just to release my backup. I even tried to make a deal with him — I offered to stay on their server, increase my monthly payment, and remove any links they wanted me to delete. I'm fully willing to go through with that agreement, because this is my only source of income. Even though $10,000 is a lot, I can still manage to pay my bills each month with the income I was earning from the site:

This was the entire conversation. I'm devastated and out of options. 'Desperate' is the only word that truly describes how I feel

Hello! How can I help you?
hello
How can I help you?
help
Hello I have checked now what can I do to recover my account please let me know what you want I will delete the listed domains. please let me know. I had not received the DMCA complaints in my email, please restore it so I can access my content so I can remove it properly.
please reply on abuse ticket
restore my website and I will remove the domains
EU Reply I'm Desperate
I'm desperate
I will remove the cited links
Team will check and reply you on ticket
This is sale support
Can you answer my question? If I disable the links mentioned in the ticket, will my system be restored?
he was suspended, i hadn't checked my email in time
Open ticket to tech department
Which is the correct department I should open?
Abuse department
stop opening multiple ticekets or else we will ban you permanently
I'm nervous, I'm sorry
I'm nervous I'm sorry. Could you restore my system?
you will be answered on ticket, stop making drama
we do not allow hosting of adult websites, remove the domain completely and stop opening multiple tickets
receive this message
hi
Please restore my service and I will delete the requested links
hello. Could you please leave my server online so I can have at least ssh access to it?
Could you please leave my server online so I can have at least ssh access to it?

to be able to recover my old files, as I will use the server for another project and as soon as I remove the files I will let you know so you can restore them again
I'm desperate
hello. Could you please leave my server online so I can have at least ssh access to it?
no
????
I want access to the server's ssh
I'm desperate
I have the right to a backup of my files. How can I request them? Help me. I beg you to touch your heart. I am not asking for the site to stay online. I just want my files.
no backup
no ssh
no server
you are permanently suspended
do not message again
Please there must be a way to solve this I beg for everything that is sacred
This site was my only income
yes pay 10,000 USD for the damage you have caused to our company for the violation and then you will get the backup
What do you mean? And why wasn't I warned before?
I'm crying in despair
If we reach a reasonable amount I can pay in installments, I'm desperate,
I'm begging you and crying here I don't know what to do.
can you talk to me?
hello
hello please
help me
pay the penality
Please be reasonable. Let's do it like this. I delete the files you want and I stay on the server paying the monthly fee of 100 dollars for 100 months.
sure then you wil get backup after 100 months once the payment is fully paid
we would both win, I pay $100 every month for 100 months, I stay on your server and delete the files immediately when you ask
Dude if I stay here I can delete the files that were requested in 24 hours
So I'll stay here and the monthly fee will increase by an additional 100 dollars.
I don't want to go to another server because your configurations are still the best, even if the price goes to 270 dollars, I can still pay it without any problems.
Man, I’ll pay $270 for the same server and delete all the links you send me. That way, we can go back to how things were. I don’t want any trouble — this site is my only source of income
not interested

This was the entire conversation. I'm devastated and out of options. 'Desperate' is the only word that truly describes how I feel

BlueAngelHost's dedicated servers are a game-changer. My site’s performance has improved drastically. Their 24/7 support team always delivers excellent solutions. Truly top-tier offshore hosting!

I had a very disappointing experience with BlueAngelHost. Right after I renewed my service for another three months, they suspended my VPS, claiming "resource abuse" without providing any clear explanation. My VPS was running within the limits of the allocated resources (1 GB RAM and 1 vCPU), but they insisted that I upgrade to a dedicated server, which felt more like an upselling tactic than a genuine issue.

What's worse, they refused to offer any refund, even though the renewal had just taken effect. It feels incredibly unfair and unprofessional to charge customers and then immediately suspend their service for vague reasons.

Their support is unhelpful and slow, and their practices seem shady. I would not recommend BlueAngelHost to anyone looking for a reliable and honest VPS provider. There are far better alternatives out there that value their customers and provide transparent, fair service.

Full of features and options to customize your hosting needs and with a very attractive purchasing plan. Choose your plan in just a few seconds and fully customize your webhosting order.

Very poor technical support, I was considering this service to deploy my own VPN. I decided to choose Bulgaria as the country + it was written on the website that they were using an S3 data center with very good equipment. Well, the only problem is that BlueHost are just resellers and hucksters who have no control over their own product, which they offer to users.I contacted them with the problem of open ports that look at the Internet and interfere with the settings, to which I was given the answer to use the guide that their employee provided. I completed everything successfully, but damn, the problem persists, I notified support about this several times and demanded moneyback, since their website states that you can request it within 7 days from payment. I was denied moneyback and was accused of being unable to configure the VPS...Let me remind you that earlier an employee of their company provided me with a setup guide and confirmed that all the steps I took were correct!They also informed me that their task is to supply me with equipment in accordance with the selected configuration and selected OS, and they do not have the opportunity to influence the equipment, since the service does not have such rights. Accordingly, if you purchase a VPS here, then if problems arise, you may not expect a refund or competent assistance, since they are not obligated to help you at all, their task is different - simply resell space from the data center at a higher price.
No we cannot gove refund.

1.Refund is applicable if the service is down and we fail to provide it.
2.Ports are closed as per screenshot, we do not accept what 3rd party checkers tell you.
3.If you do not know how to use the vps is not our fault. These are unmanaged vps. Our responsibility is to provide you vps with your choice of OS.
Regards
Stefan Tenkov
CEO | Administrator
LinkedIn

Thank you for everything. My new site was up and running in no time and everything was straightforward enough for me as a newbie.

Safe and secure, but most importantly: AFFORDABLE! What you get from here is a magnitude above what everyone else could offer. Money well spent for sure! Thanks

Nothing complicated, easy signup and fair pricing. The system runs smoothly and I like it! Thanks

This platform is great for new and experienced users alike. Faced no difficulties brining over all my sites from Hostgator. Thanks for the assistance too!

Migrating my site under this hosting made it much faster. I also noticed that I have gained more keywords and its generally better here than elsewhere.

Everything is easy to understand, just finished building my first blog under this hosting and things couldn't have been simpler.

Top notch technology and service. My only issue is that I didn't manage to find this company earlier.. would have saved tons of time and money.

B.A.H - Definitely the best in the game! Very good support, keen to assist and the entire platform has been built really well and many aspects are simplified for the newbies.

Lovely customer service! Had a small hiccup with my new site and they solved it instantly. Very happy!

Worth trying out. If your sites are under another host then give this one a try and I am sure you are ready to migrate by the end of the week. They are absolutely amazing.