I have recently discovered Bluebell's Burrow and having received my two orders in record quick time I cannot speak highly enough of my experience to date. The website is full of beautiful items and i... Ver mais
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Leia as opiniões dos outros
It wasn’t difficult to use the website and choose what I wanted to order. Order confirmation came swiftly and was delivered within the stated timescale . The mice were very safely packed so arrived in... Ver mais
A lovely shopping experience. Feels very personal. Items are beautifully wrapped and promptly dispatched. Free shipping is available for orders over a certain value which is nice. I love to collect Ma... Ver mais
A empresa respondeu
Dear Blue Bells Burrow. There is no words to say; how wonderful you are as trusted company.I never have any problem with receiving any of my itoms and always arrived on the day ment to arrived.Thank y... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Bluebell's Burrow is a small, friendly, family-run business established in June 2015. We pride ourselves on delivering exceptional customer service and quality products designed to be loved - and to last. We've slowly grown and now stock one of the largest Maileg ranges in the UK, as well as Minikane, Olli Ella, Rockahula and Mimi and Lula toys and accessories.
Informações de contacto
c/o Fusion 3 P L Ltd, Block 7, Units 1/2/3, Vestry Industrial Estate, TN14 5EL, SEVENOAKS, Reino Unido
- hello@bluebellsburrow.co.uk
- bluebellsburrow.co.uk
4,8
Excelente
283 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
This is a gem of a website
This is a gem of a website. I order mostly Maileg Mice and accessories. Service is so efficient, always beautifully packaged with a little sweet treat inside (which happens to be to be my favourites!). The Paw points rewards system is also brilliant. Highly recommend supporting this independent business
29 de dezembro de 2025
Resposta da Bluebell's Burrow
"Thank you for the 5-star rating! We’re thrilled to know you had a great experience with us.
Lovely experience!
Just recently started collecting Maileg and found Bluebell's Burrow stocked some bits I was after. They have a lovely selection of Maileg, super fast delivery and even added a little treat in the box on my second order. Extremely happy, what a sweet company! Will be ordering again! 5* x
29 de dezembro de 2025
Resposta da Bluebell's Burrow
Thank you so much for your lovely review - I really apricate it x
Wonderful service
Always well packaged, items dispatched promptly and with great care.
Excellent selection of gorgeous products!
29 de dezembro de 2025
Resposta da Bluebell's Burrow
Thank you so much for supporting our small business x
Resposta da Bluebell's Burrow
Thank you x
Will be back
Fast postage and packaged so well. The item was adorable too and such a good price. Very impressed with the service and will shop here again 😊
29 de dezembro de 2025
Resposta da Bluebell's Burrow
Thank you - that is so kind x
Fantastic company bluebells burrow
I’ve used bluebell’s burrow on many occasions . It’s a fantastic company who always provides an amazing service and products . Very quick delivery and so well wrapped and packaged . Love the fact you get benefits of being a member of this company and get paw points .
29 de dezembro de 2025
Resposta da Bluebell's Burrow
I'm so glad you find our loyalty programme helpful, thank you for the kind review
Beautiful products
Beautiful products, great quality and arrived promptly and packaged carefully.
29 de dezembro de 2025
Resposta da Bluebell's Burrow
Thank you so much !
Beautiful items
Beautiful items, carefully wrapped, quickly delivered. Always so pleased with the excellent service.
29 de dezembro de 2025
Resposta da Bluebell's Burrow
We appreciate your support! Thank you for your kind review x
Such a great small business
Such a great small business, brilliant service & a lovely range of toys. Postage is always extremely fast, I can't find fault with anything!
29 de dezembro de 2025
Resposta da Bluebell's Burrow
Thank you for supporting our small business!
Fantastic service
Fantastic service. Ordered something and the next day delivery option changed at check out and was worried the items wouldn’t arrive before Christmas but they have and I’m over the moon
21 de dezembro de 2025
Opinião espontânea
Resposta da Bluebell's Burrow
Im so glad they arrived in time x
Very poor response to customer queries/problem.s.
They need to sort out their customer service regarding answering customer queries/problems instead of 'ghosting' them.
4 de dezembro de 2025
Opinião espontânea
Resposta da Bluebell's Burrow
Hi Bruce - we have responded to your emails about a missing tag from your item, including an email again this morning. It is disappointing to then receive a 1 star review rather than responding to the email
Excellent experience
Excellent experience. Rapid dispatch and my item was beautifully wrapped in tissue paper and sent along with some sweets. Very generous. Would most definitely shop here again.
24 de novembro de 2025
Resposta da Bluebell's Burrow
Thank you so much for supporting our small business x
Resposta da Bluebell's Burrow
Thank you for the 5 star review !
Certainly
Certainly! Please provide the text of the review that you would like me to rephrase.
20 de novembro de 2025
Opinião espontânea
Always a wonderful experience
Always a wonderful experience. Thank you for such prompt responses to emails and queries. We love your shop.
29 de outubro de 2025
Resposta da Bluebell's Burrow
Thank you that is so kind x
An amazing company that deliver swiftly…
An amazing company that deliver swiftly and goods exactly as described!!
27 de outubro de 2025
Resposta da Bluebell's Burrow
Thank you for supporting Bluebells!
Lovely selection of beautiful inspiring…
Lovely selection of beautiful inspiring toys that are perfect for creative young minds
Very good delivery and service
27 de outubro de 2025
Resposta da Bluebell's Burrow
Thank you that is so kind x
I received my order quickly and…
I received my order quickly and perfectly packaged, thank you, Sally
18 de outubro de 2025
Opinião espontânea
Resposta da Bluebell's Burrow
Thank you for the 5 star review x
A great selection of Maileg mice and…
A great selection of Maileg mice and accessories at competitive prices. Items were carefully packed with a little sweet treat which was cute!
Delivery was quick too. I like to support small businesses and will definitely be a returning customer 😊
15 de outubro de 2025
Opinião espontânea
Resposta da Bluebell's Burrow
That is so lovely to hear - thank you for the 5 star review !
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