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Bluebird Care - Westminster, Kensington & Chelsea Opiniões 

1
•
TrustScore: 3.5 em 5

3,3

Assistência médica ao domicílio
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Localização

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77 Ashmill Street, NW1 6RA Westminster, London, GB

•
02079766163

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Informações sobre a empresa

  1. Assistência médica ao domicílio
  2. também em
  3. Agência de serviços de ajuda ao domicílio
  4. Ajuda ao domicílio
  5. Cuidados para idosos

Sobre Bluebird Care - Westminster, Kensington & Chelsea

Escrito pela empresa

Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.

Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.

At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.

We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.

Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.

Join Thousands of Satisfied Customers

Escrito pela empresa

At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.

Our Guarantee

Peace of Mind, Guaranteed

At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
  • Your care plan will be personalised to meet your unique requirements.
  • Our dedicated team will deliver compassionate care with professionalism and respect.
  • We will always listen to your feedback and strive to exceed your expectations.
  • If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.

With Bluebird Care, you can rest assured knowing that your well-being is our top priority.

Informações de contacto

  • 77 Ashmill Street, NW1 6RA, Westminster, London, Reino Unido

  • 02079766163

3,3

Aceitável

TrustScore: 3.5 em 5

1 opinião

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Respondeu a 35% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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3,3

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192 opiniões nos últimos 12 meses

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Classificada 2 em 5 estrelas

At the beginning everything was so good...

At the beginning, I truly liked the company. The training was super, very informative, and professional.
Later, when the company was sold to a different person, many employees left, and we who stayed weren't supported as we should have been.
Some Managers allowed abuse from senior employees of the ones who were new.
It was sad what happened... Very judgmental and unfair.

22 de dezembro de 2024
Opinião espontânea
logótipo da Bluebird Care - Westminster, Kensington & Chelsea

Resposta da Bluebird Care - Westminster, Kensington & Chelsea

Hi Arabeska,

Thank you for taking the time to share your feedback. We are pleased to hear that you initially found the training to be informative and professionally delivered.

We are very sorry to learn of your concerns and the impact this had on you time with us. We take matters relating to staff support, workplace culture and conduct extremely seriously, and it is disappointing to hear that you felt unsupported and treated unfairly.

Please could you contact me directly at melfairchild@bluebirdcare.co.uk so we can investigate further? Your feedback is important to us, and we are committed to improving our service wherever possible.

Best Regards,

Melony Fairchild
Operations Director
Bluebird Care Ltd

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