Bob Jane T-Marts - Kwinana Opiniões 3

Took my wheel in for a puncture repair, to be told the tyre had 4 punctures and would have to be replaced.Decided to have 4 new tyres fitted & balanced.When driving home I experienced steering wheel shudder,so once home, I called the store to advise of the fault. They rebooked the car for a check & rebalance for the following day FOC. Again,when driving home, I experienced the same problem,so once home, I called the store again to advise the steering was still shuddering! Spoke to workshop foreman whos told me he noticed some play in the tie rods & this was more likely the cause of the problem not the balanbcing.I then called my regualr mechanic and explained what had happened and what I had been told,and he told me to take my car to another tyre shop and have the wheels checked,as he doubted it was a tie rod issue.I followed his advice & had the wheels checked. LH front had to be re-balanced and this rectified the steering problem.( NO shuddering now or mechanics bill!). From this experience I would not recommend Bob Jane

Discounted prices friendly knowledgeable
Competitive trustworthy
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I made more than one enquiry about new wheels, rims through kwinana bob janes. I got absolutely no response whatsoever. However i am getting more and more ads pop up on my facebook page. You are wasting money advertising if you dont follow up enquiries.
By the way you was not the only company that did not respond.
Incidentally i spent $1,600 on rims from a company that did respond.
Update 8th January.. regarding the store having no record of my enquiry
I called the store on the phone number listed after several attempts then someone would call me back with a price and timeframe. Nothing followed.