Bob's Business - Cybersecurity Awareness Training Opiniões 

66
TrustScore: 4.5 em 5

4,5

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Classificada 5 em 5 estrelas

Bob's Business training packages are easy to use bitesize trg modules which take no longer than 20 minutes to complete and are very interactive. Our Staff found them easy to access and easy to use wi... Ver mais

Classificada 1 em 5 estrelas

This is the third unsolicited cold call in six months, even though we were asked to remove our data when we left less than a year ago. The call was ignored, which is not unexpected given that none of... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bobs Business. Quality through and through. Great training courses, interactive, fun (yes fun) and they get the message across. My company (IT, 3000+ employees) have all completed Bobs Business t... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Having come from a large corporation I know how mundane staff training CAN be. The way Bobs Business approach things is different and refreshing. It makes learning fun and almost gamified which helps... Ver mais

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Informações sobre a empresa

  1. Serviço de segurança de computadores

Sobre Bob's Business - Cybersecurity Awareness Training

Escrito pela empresa

We're Bob's Business, an award-winning, industry-leading cybersecurity training and phishing simulations provider for businesses of all sizes, based in Barnsley, UK.

We believe in making engaging, effective and entertaining training solutions that reduce your risk of breach and demonstrate ROI.

Bobs Business Products
Discover Bob's Culture
Discover Bob's Compliance
Discover Bob's Phishing
Discover Bob's Bespoke

Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

66 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,5

Todas as opiniões

(66)

10 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Really good onboarding experience

Really good onboarding experience. Only tiny teething problems with set up which is always to be expected with this sort of thing, and all were resolved quickly and efficiently.
Team were really communicative and made the time to check in at all stages.

7 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great products and customer service

Great customer service from the team, when dealing with queries regarding phishing simulation and cyber training courses. We chose to use our own LMS, and the team happily provided the SCORM files.
Changes to courses and phishing emails were addressed promptly, and with a smile.
A great company to work with, and Owen and Olivia are a pleasure to speak with.

8 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great training content, fantastic customer service

BobsBusiness has been great for our organisation with good and engaging training content on a variety of subjects, automated phishing simulations and strong reporting features. The platform is constantly being developed based on customer feedback and their feature roadmap is regularly communicated to us.

Through the reporting, we can see that our users who are regularly completing their scheduled course assignments perform better in phishing simulations and anecdotally, general awareness.

Thanks to the whole team particularly Owen and Olivia who regularly check in to see how we are performing, and rapidly respond to our support requests.

24 de abril de 2024
Opinião espontânea
logótipo da Bob's Business - Cybersecurity Awareness Training

Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the kind words, Charlie, we're delighted to be able to help! I've shared your feedback with Owen and Olivia 😁

Classificada 4 em 5 estrelas

Adam is amazing

I would give 5 stars, but we were waiting for a course to be created for a long time and it never happened.

Overall customer service was amazing, our account manager Adam is was brilliant, communication was brilliant and we always felt looked after. I can highly recommend this company for small-medium sized businesses. We moved on for a larger LMS provider but wish we could have stayed.

17 de abril de 2024
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you Lauren, we're sorry to have lost you but glad we were able to help!

Classificada 4 em 5 estrelas

Adam made course suggestions based on…

Adam made course suggestions based on our learning objectives ensuring that all are staff are compliant. The courses are easy to follow and informative, with regular updates and helpful reports.
Fantastic customer service from Adam as well, he is a star and very patient! Always quick to respond to any queries or issues.
Thank you.

17 de abril de 2024
Opinião espontânea
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the feedback Nikki! We've passed your kind words on to Owen 😁

Classificada 5 em 5 estrelas

Great training & excellent Customer Support

Bobs Business. Quality through and through. Great training courses, interactive, fun (yes fun) and they get the message across. My company (IT, 3000+ employees) have all completed Bobs Business training on a yearly cycle and we are now in our third year and will continue to use the modules. Customer support? Well, Owen Godany. What a legend! Any problems sorted, regular catch up meetings, advice on relevant modules etc. Very, very impressed. Cheers, Toby Cross

17 de abril de 2023
Opinião espontânea
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Resposta da Bob's Business - Cybersecurity Awareness Training

🌟 Thanks for the glowing feedback, Toby! We're so happy to help, and couldn't agree more - Owen's the best!

Classificada 5 em 5 estrelas

Collaborative Team and Useful Compliance Platform

Extremely useful platform with bitesize e-learning that helps keep us compliant and supports company accreditations through evidence of training. The training is informative and has helped us reduce clicks on links by making colleagues more aware of the phishing etc. out there. This is turn has supported compliance and resilience against one of the biggest risks to business. Personally I have found the team a pleasure to deal with and they have also supported with other compliance related training development onto the e-learning platform which is not cyber related. This has been invaluable in getting important training out to circa 300 colleagues which they can complete at their own pace, and is branded professionally as our own internal course.

16 de abril de 2024
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you Stephen!👍We're thrilled our platform has helped with compliance, reduced phishing risks, and supported your team's training needs. Looking forward to continuing to support your success!

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service, great new platform and easy to use.
The courses are brief but informative and each year, since beginning the assignments our cyber security awareness has improved.

16 de abril de 2024
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you Hugh, really pleased to hear we've been able to help. Here's to a long and successful partnership together!

Classificada 5 em 5 estrelas

Bob's Business is highly recommended!

From the initial point of enquiry, Bob's Business has been brilliant. The courses offered are accessible, up to date and engaging. I have had really positive feedback from my team on their experience of Bob's courses, with many saying that they've found them to be a refreshing change from courses they've completed before.

I definitely recommend completing Bob's Human Vulnerability Assessment prior to starting any training as a way of benchmarking an organisation's training journey.

The administrator platform is easy to use and provides helpful reports. I've made our ISO27001 auditor very happy with the addition of Bob's training :-)

Huge thanks to Dale, Owen and Olivia for all of their help & advice so far.

2 de janeiro de 2024
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Resposta da Bob's Business - Cybersecurity Awareness Training

We're so glad to hear that our platform has been able to help your team, Julia! We're proud to work with you and the Xynomix team on cyber risk reduction!

Classificada 5 em 5 estrelas

Big thanks to Dale (a real credit to…

Big thanks to Dale (a real credit to this business) from the initial Sales & onboarding team, as he showed would happen during the sessions, our click rate has decreased over the year. Exceptional service from the Customer Service team also, answered all my questions promptly, and always help me find exactly what I need. Highly recommend!

16 de abril de 2024
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the lovely review, Lauren! We've shared your feedback with the team and they're delighted to be able to help 😁

Classificada 1 em 5 estrelas

Scam

Scam - go to their website, and try finding the log in link to use the courses...
There is no log in link. You pay, and then nothing is there to use. Great service!

25 de março de 2024
Opinião espontânea
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Resposta da Bob's Business - Cybersecurity Awareness Training

Hello there, sorry you've had a bad experience so far.

You will have received an email to the address you used to sign up with the next steps to take, including a link to your dedicated organisational LMS. Following this guide will help solve your problem: https://knowledge.bobsbusiness.co.uk/en/how-to-find-your-learning-portal-and-log-in

Please contact us via the live chat on our website if you continue to have issues!

Classificada 5 em 5 estrelas

Excellent customer service and response…

Excellent customer service and response time. Dale was prompt with his replies and professional throughout our correspondence. I would highly recommend this company. Thank you Dale

23 de novembro de 2023
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the fantastic review, Tammy, I've passed your feedback on to Dale and the Customer Service team! 😍

Classificada 5 em 5 estrelas

Requirement for around 30 users for Cybersecurity Awareness

I had a requirement for around 30 users to receive some Cybersecurity Awareness Training online for one of my clients. I found Bob's Business by far the simplest to navigate and the most cost effective e-learning package around. The communication is faultless, nothing is too much trouble and would like to thank Dale Parrish form the business for his help, patience and friendliness through the whole process.

I would have not hesitate to recommend Bob's Business and Dale to any othe clients looking for this training.

15 de setembro de 2023
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the fantastic feedback, we're always happy to help!

Classificada 5 em 5 estrelas

A Comprehensive and User-Friendly Cybersecurity Training Solution

I recently had the opportunity to implement Bob's Culture, a cybersecurity awareness training product by Bob's Business, at my organization. I must say, it has been an invaluable addition to our cybersecurity strategy and I highly recommend it for businesses of all sizes.

One of the standout features of Bob's Culture is the Human Vulnerability Assessment. This tool provided us with deep insights into our staff's perceptions and attitudes towards security, helping us identify areas for improvement.

The platform offers high-quality and customizable phishing simulations. These simulations are not only realistic but also come with immediate reporting and on-the-spot training modules. This ensures that our team learns from their mistakes in real-time.

Bob's Culture boasts a wide array of quality training courses that are both relevant and engaging. The platform also includes various engagement tools and comprehensive reporting features, making it easy to track progress and make data-driven decisions.

I'd like to give a special shoutout to Dale and Owen, who were incredibly friendly and helpful throughout the purchase and onboarding process. Their support made the transition seamless and stress-free.

In summary, Bob's Culture is a robust, user-friendly, and comprehensive cybersecurity awareness training solution. I highly recommend it to any business looking to bolster their cybersecurity posture.

21 de julho de 2023
Opinião espontânea
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you so much for the review, Simon, we're absolutely over the moon with your feedback. Here's to many years of successful training together! 🍾

Classificada 3 em 5 estrelas

Good training platform confusing name

Good training platform. However not the best name. "Bob's Business" popping up on emails looks like junk phishing email for people who might not be as tech savvy. Training gets missed because people think who is Bob and what's his business. Nothing makes you think 'online training'

12 de setembro de 2023
Opinião espontânea
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Resposta da Bob's Business - Cybersecurity Awareness Training

Hi Luke, thank you for taking the time to review us. We're delighted you and the team enjoy our training!

Classificada 5 em 5 estrelas

Very happy so far

We have only been using Bobs Business for over a month, but so far so good.

The bitesize courses have been excellent at keeping staff engaged and informed throughout, and the content feels fresh in comparison to what we have used before for our elearning approach.

I also must give a big shout out to Dale who guided us in the right direction when it came to choosing what package was right for us, as well as his super responsiveness to any queries, also no pushy sales tactics that we saw elsewhere and the package is (so far) exactly what we were looking for.

We are now Team Bob!

6 de julho de 2023
Opinião espontânea
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Resposta da Bob's Business - Cybersecurity Awareness Training

We're happy to help, Ruta! Thank you for the lovely feedback, welcome to Team Bob!

Classificada 5 em 5 estrelas

We've been using Bob's Business for our Cyber Security Training for 2 plus years

We've been using Bob's Business for our cyber security training needs, as they provided bite size training modules/videos which were perfect. Our staff found the videos easy to engage with and follow, the portal was easy to navigate around and we were able to add staff and/or training as our needs changed, without any issues.
Bob's staff are very friendly and helpful, and were always on hand to answer any questions we might have.
We have found the 'Bob's Business' experience to be a positive one and the only training that staff didn't mind completing. Thanks Bob

3 de julho de 2023
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the wonderful review Nina! We're more than happy to help 😁

Classificada 5 em 5 estrelas

Best in the “business”

Bob’s team is wonderful! Having used Knowbe 4 for a number of years we were ready to freshen things up with our internal training. From the initial call we had with the Sales team I knew this was the right product for us, the product speaks for itself, our staff love it and it ticks all of our boxes when it comes to our Cyber Insurance.

I cannot fault Dale and his team so far and they have been prompt to deal with my initial queries, as well as providing us with some very handy resources to send out with the modules.

Long live Bob!

24 de fevereiro de 2023
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Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the lovely review, Tracey! We're always happy to help, and I've passed your feedback on to Dale 😍

Classificada 5 em 5 estrelas

Top notch training provider - highly recommended

I cannot recommend Bob's Business highly enough. Their courses are varied, they focus on the important aspects, and they are engaging (a key aspect for any organisation wanting to keep its staff up-to-date).

The service is fantastic - our main contact has been Adam; he and his team have gone above and beyond to ensure our reporting requirements were met, and any queries resolved without delay to ensure we could fully support our colleagues in their training.

Bob's Business is capable of supporting organisations of any size and they really value their customers.

8 de fevereiro de 2023
Opinião espontânea
logótipo da Bob's Business - Cybersecurity Awareness Training

Resposta da Bob's Business - Cybersecurity Awareness Training

Thank you for the wonderful feedback, Julie. I've passed your comments on to Adam, too!

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