BodyHealth Opiniões 

569
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I had an amazing experience with Michelle from BodyHealth! She responded so quickly and went above and beyond to help me. It's rare to find someone who is not only knowledgeable but also genuinely ca... Ver mais

Classificada 5 em 5 estrelas

I am new to BodyHealth and was introduced to their PerfectAmino products by a friend. Unfortunately, I had an issue with my order. Instead of having to go through the hassle of returning the produ... Ver mais

Classificada 5 em 5 estrelas

Michelle was super helpful helping me with canceling a subscription of an item I wasn’t in love with! I originally wanted to exchange it and she offered to allow me to keep the item I wasn’t going to... Ver mais

Classificada 5 em 5 estrelas

I made a purchase and accidentally had my old address for shipping. I called your support line and spoke with Michelle who helped get my order canceled. Not only that but she prepared a new order for... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos
  2. Serviço de fitness e nutrição

Escrito pela empresa

We’re a group of individuals who are passionate about health, quality of life, and the environment in which we live. We are here to help YOU with information and supplements you can use to increase quality of living.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

569 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(569)

463 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had a couple of questions and…

I had a couple of questions and concerns and Michelle, at Body Health was a huge help. She was friendly and professional. Thanks Michelle!!!

21 de março de 2026
Opinião espontânea
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Resposta da BodyHealth

Thank you for your feedback! We’re glad Michelle was able to address your questions with friendly, professional support, and we truly appreciate you taking the time to share your experience. -Alexa

Classificada 1 em 5 estrelas

Horrible customer service over bad product

I have been using their perfect aminos, other supplements & the sleep drops. I received our auto ship for sleep drops. They were very light in color totally different than all my previous orders. They also do not work at all. The regular ones did a great job. Company told me they can’t assure me if I buy new ones they will not be from same batch? Ridiculous customer service. I sent them the photos of the droppers with diff products in them. Sent them batch #’s. Sent them how they came totally different than previous orders. The fact they can’t assure me of me getting a bad batch again was the deal breaker. Now I feel they changed the perfect aminos, omega 3 etc. I feel like they don’t care at all to give me the sane quality product we were receiving. Cancelled auto ship bc I do not trust them anymore.

18 de março de 2026
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Resposta da BodyHealth

Thank you for taking the time to share your experience. We’re truly sorry to hear about the concerns you had with your recent order and that this led to a loss of trust. Your feedback has been shared with our team, as we take product quality and customer confidence very seriously. I do also see that the agents you spoke with have filed QA complaints with our team and have provided you with resolution. If there is anything further we can do to help, please let us know. -Alexa

Classificada 5 em 5 estrelas

Wonderful Service

The customer service at Body Health was top notch! Michelle was so kind and understanding and offered a solution to my problem that I was very happy with. They were quick to respond and wonderful to work with. Definitely happy with the customer service experience and grateful for reps like Michelle.

16 de março de 2026
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Resposta da BodyHealth

Thank you for the kind words! We’re so glad Michelle was able to help and provide a solution you were happy with. We truly appreciate your feedback and are grateful to have her on our team. -Alexa

Classificada 5 em 5 estrelas

I’ve had difficulties with two…

I’ve had difficulties with two deliveries, and Michelle really helped me out on this and understood my frustration.

12 de março de 2026
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Resposta da BodyHealth

Thank you for sharing your experience. We’re glad Michelle was able to listen, understand your frustration, and help support you through the delivery issues. We truly appreciate your feedback. -Alexa

Classificada 5 em 5 estrelas

Great Customer Service

Michelle was very helpful and processed my refund in a timely manner. Thank you for your help

16 de março de 2026
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Resposta da BodyHealth

Thank you for your feedback! We’re glad Michelle was able to help and process your refund quickly. We truly appreciate you taking the time to share your experience. -Alexa

Classificada 5 em 5 estrelas

Bekah was so helpful managing my…

Bekah was so helpful managing my subscription and giving recommendations. Great customer service!

17 de março de 2026
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Resposta da BodyHealth

Thank you for your feedback! We’re happy to hear Bekah was able to help manage your subscription and offer helpful recommendations. We truly appreciate you sharing your experience. -Alexa

Classificada 5 em 5 estrelas

Customer support Speed & thoroughness

The change I needed to my account was handled quickly by Michelle, and she made certain that another aspect of my account was also brought up for validation. I appreciate her thoroughness.

15 de março de 2026
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Resposta da BodyHealth

Thank you for your feedback! We’re glad Michelle was able to assist quickly and thoughtfully, and we appreciate you recognizing her thorough attention to your account. -Alexa

Classificada 5 em 5 estrelas

Greetings BodyHealth Family

Greetings!
Trained quality people are so hard to find! Ryan went above and beyond, I’m a bit of a challenge! I wanted to purchase the new product Akkermansia! I’m excited to try it with my insulin resistance and diabetes! We got it looking like an order!
So many questions later I restart or reboot… I had one of the heaviest orders I have seen Ryan helped me get everything straightened out and saved me some money too! I am going to be calling once a month asking for Ryan! I just love getting my package from BodyHealth every month!

16 de março de 2026
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Resposta da BodyHealth

Thank you for sharing such a thoughtful review! We’re so glad Ryan was able to go above and beyond to help you navigate your order and answer all your questions. We truly appreciate your trust in BodyHealth and will be sure to pass along your kind words to him. -Alexa

Classificada 5 em 5 estrelas

Jordan

First, I’d like to say, Jordan is a very special person, his voice, his demeanor, his knowledge and his ability to help you to understand the products is a gift that he possesses and passes on to your customers. When I called body health today and I got Jordan I instantly smiled it was like getting to talk to an old friend. Everyone that has helped me at Body Health has been wonderful and very good to me, but he was the first person that just took his time researched quickly while we were on the phone to replace and make sure that I was covering all the things I was taking from Thorne and others companies Before we hung up I had mostly replaced all my supplements with Body Health I had only called to look into purchasing perfect amino due to Podcast mostly Gray Brecka and that wasn’t any different today. Today we went over everything that he told me in the beginning and helped me with an item l can no longer take at this time. But before the call was over, he introduced new items to me and I ended up adding strength and recovery. I ordered three containers. I might sound like I’m an easy sale, but I’m not I research and I know everything that I put in my body and I try to find the best companies but most of the time I’ve always had to do this on my own, Jordan made it an easy transition so again I just want to say you have a great employee! thank you, Pearl.

13 de março de 2026
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Resposta da BodyHealth

Thank you for such a heartfelt review, Pearl. We’re so glad Jordan was able to take the time to listen, support you, and make the transition feel easy and well‑informed. We truly appreciate your trust and kind words. -Alexa

Classificada 5 em 5 estrelas

Michelle was very responsive and…

Michelle was very responsive and helpful! I much prefer her communication rather than an ai bot!

9 de março de 2026
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Resposta da BodyHealth

Thank you for your feedback! We’re glad Michelle was able to provide responsive, helpful support and a personal experience, we truly appreciate you sharing this. -Alexa

Classificada 5 em 5 estrelas

Thank you Abby..you are a STAR!!!

Thank you Abby..you are a STAR!!!
Great customer service!

12 de março de 2026
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Resposta da BodyHealth

Thank you for the kind words! We’re so happy to hear Abby provided great customer service and made such a positive impact, we’ll be sure to share this with her. -Alexa

Classificada 5 em 5 estrelas

Great customer service

On my first order, I was trying to decide between the Perfect Amino tablets and the powder, so I ordered both. Bekah in customer service was very helpful in facilitating an exchange for the tablets I preferred.
Refreshing to have such prompt and courteous customer service.

11 de março de 2026
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Resposta da BodyHealth

Thank you for your kind review! We’re glad Bekah was able to help make the exchange easy and ensure you ended up with the option you preferred. We truly appreciate your feedback and are happy to hear you had such a positive experience with our team. -Alexa

Classificada 5 em 5 estrelas

Her name is Michelle

Her name is Michelle, customer service/ company employee. I had placed my second order and was notified that it was being prepared for shipment. I put in a late request for flavor change, but it had already shipped. One of the Customer Service Agents responded and explained she would take care of it . She immediately sent me a return Authorization number before I’ve even received the product. I’ll return it as soon as it arrives and she said she’d get me out the flavor I preferred. All of this was totally on me, there was no expectation for her to fix “my” problem.
This agent/employee name is Michelle and if you have the privilege of working with her, she will take great care of you !

10 de março de 2026
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Resposta da BodyHealth

Thank you so much for taking the time to share this experience. We’re happy Michelle was able to step in and make the process smooth, even with the timing of the shipment. We truly appreciate your understanding and kind words, and we’ll be sure to pass along your feedback to her. -Alexa

Classificada 5 em 5 estrelas

Michelle was very helpful and answered…

Michelle was very helpful and answered all my product questions

10 de março de 2026
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Resposta da BodyHealth

Thank you for the great review! We’re happy to hear Michelle was able to help and answer all of your product questions. We appreciate your support. -Alexa

Classificada 5 em 5 estrelas

Long-time user, first-time caller

I have been using Body Health products for years and I have been very happy with them. My husband also uses Body Health items, and I recommend their products often. I recently made a mistake withy subscription that I needed to contact customer service to resolve, and Michelle was very helpful! I am grateful for the prompt and clear communication!

10 de março de 2026
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Resposta da BodyHealth

Thank you for your continued support and for sharing your experience! We’re so glad to hear you and your husband have been enjoying BodyHealth products over the years. We’re happy Michelle was able to assist with your subscription and provide prompt, clear communication. We truly appreciate your recommendation and kind feedback -Alexa

Classificada 5 em 5 estrelas

Excellent fast service from Michelle

Excellent fast service from Michelle! She took care of a coupon I lost in my emails. Im grateful!

9 de março de 2026
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Resposta da BodyHealth

Thank you for your kind review! We’re so glad Michelle was able to help quickly and take care of the coupon for you. We truly appreciate your feedback and are grateful for your support. -Alexa

Classificada 5 em 5 estrelas

I love the Perfect Amino complex

I love the Perfect Amino complex. Has really amplified my training. I have been using it for almost a year now. I had a small issue with a subscription and one of the customer service reps, Ryan, really pulled through. Overall great experience. 10/10 recommended!

10 de março de 2026
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Resposta da BodyHealth

Thank you for the great review! We’re glad Perfect Amino has been such a positive part of your training and that Ryan could help with your subscription. We appreciate your support and recommendation. -Alexa

Classificada 1 em 5 estrelas

Great Product - Horrible Customer Service Experience

It's sad that Customer Service for such a great product, can be so bad! I really did like my Aminos however I can't in good concience continue to buy it after this.

Let me begin by saying I have used many of the Body Health products beginning in 2023, most of which I found to be exceptional. In fact during my exchange with Customer Service I actually counted my orders to see how many I had placed in the past 3 years. While I didn't add up the dollar amount, I ordered their product on 27 different occasions, almost 10 per year!

What really 'got my feathers ruffled' began when I realized my order was missing. I contacted Customer Service and they told me it had been delivered and I should check around the building and with others in the office. Well there are only 3 of us in this office and the building is small - only one door. It clearly wasn't here. They proceeded to send me a picture of the door it was delivered to (LEFT by) and as you can guess, it wasn't my door. No problem right? Just send me another container and life will be good. Oh no, I am told that they will “send me a one time courtesy replacement” which sure sounds like another way to say, “we’ll do you a favor and replace the item that the delivery driver left at the wrong address and you didn’t receive at no fault of your own.” Oh thank you so much!!

Not only were they going to do me the FAVOR of replacing the item I didn't receive, but they wanted me to send a "different more secure address" before they would send it. WTH!

Let's Sumarize:
- I didn't reveive my package
- It was clearly delivered to the wrong address
- They wanted to send me a "one time courtesy replacement" (which make me wonder, what if the delivery driver delivers it to the wrong address again? Will they not replace that one?)
- Now they won't deliver to the address where I had received 27 successful deliveries (funny how it’s more ‘secure’ when the delivery driver actually delivers it to the address intended rather than some random location)

Bottom line, they have lost an obvously loyal and regular customer. So sad as I really did like their product!

6 de março de 2026
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Resposta da BodyHealth

Thank you for taking the time to share this detailed feedback. We’re truly sorry for the frustration this experience caused, especially given your long‑standing loyalty to BodyHealth. We understand how disappointing it is to have an order delivered incorrectly and how our wording and process in this situation felt unsupportive. That’s not the experience we aim to provide.
We appreciate you bringing this to our attention and would welcome the opportunity to review this further and make things right. If you’re open to it, please reach out to us directly with your order details so we can assist. -Alexa

Classificada 5 em 5 estrelas

This was my first time purchasing…

This was my first time purchasing product from BodyHealth and I had to make a return. Michelle from customer service made it so easy for me to make my return. She replied quickly and was very helpful and polite. Great customer service!!

6 de março de 2026
Opinião espontânea
logótipo da BodyHealth

Resposta da BodyHealth

Thank you for your great review! We’re so glad Michelle was able to make your return process easy and provide quick, helpful support. We truly appreciate your feedback and are happy to hear you had a positive first experience with BodyHealth. -Alexa

Classificada 5 em 5 estrelas

Quick help! Jordan is awesome

Jordan is a gentleman and quick to help!
I really appreciate the info he gave me on swapping products for my subscription and the info on the new product I added!
Made it so easy 🙌 😌
Thanks for all yall do
Godspeed

5 de março de 2026
Opinião espontânea
logótipo da BodyHealth

Resposta da BodyHealth

Thank you for the great feedback! We’re glad Jordan made everything easy and helpful for you. We appreciate your support. -Alexa

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