I had an amazing experience with Michelle from BodyHealth! She responded so quickly and went above and beyond to help me. It's rare to find someone who is not only knowledgeable but also genuinely ca... Ver mais
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Leia as opiniões dos outros
I am new to BodyHealth and was introduced to their PerfectAmino products by a friend. Unfortunately, I had an issue with my order. Instead of having to go through the hassle of returning the produ... Ver mais
Michelle was super helpful helping me with canceling a subscription of an item I wasn’t in love with! I originally wanted to exchange it and she offered to allow me to keep the item I wasn’t going to... Ver mais
I made a purchase and accidentally had my old address for shipping. I called your support line and spoke with Michelle who helped get my order canceled. Not only that but she prepared a new order for... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re a group of individuals who are passionate about health, quality of life, and the environment in which we live. We are here to help YOU with information and supplements you can use to increase quality of living.
Informações de contacto
745 Main St, 34698, Clearwater, Estados Unidos da América
- 877.804.3258
- customerservice@bodyhealth.com
- bodyhealth.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 50% das suas opiniões negativas
Geralmente responde dentro de duas semanas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a couple of questions and…
I had a couple of questions and concerns and Michelle, at Body Health was a huge help. She was friendly and professional. Thanks Michelle!!!

Resposta da BodyHealth
Horrible customer service over bad product
I have been using their perfect aminos, other supplements & the sleep drops. I received our auto ship for sleep drops. They were very light in color totally different than all my previous orders. They also do not work at all. The regular ones did a great job. Company told me they can’t assure me if I buy new ones they will not be from same batch? Ridiculous customer service. I sent them the photos of the droppers with diff products in them. Sent them batch #’s. Sent them how they came totally different than previous orders. The fact they can’t assure me of me getting a bad batch again was the deal breaker. Now I feel they changed the perfect aminos, omega 3 etc. I feel like they don’t care at all to give me the sane quality product we were receiving. Cancelled auto ship bc I do not trust them anymore.

Resposta da BodyHealth
Wonderful Service
The customer service at Body Health was top notch! Michelle was so kind and understanding and offered a solution to my problem that I was very happy with. They were quick to respond and wonderful to work with. Definitely happy with the customer service experience and grateful for reps like Michelle.

Resposta da BodyHealth
I’ve had difficulties with two…
I’ve had difficulties with two deliveries, and Michelle really helped me out on this and understood my frustration.

Resposta da BodyHealth
Great Customer Service
Michelle was very helpful and processed my refund in a timely manner. Thank you for your help

Resposta da BodyHealth
Bekah was so helpful managing my…
Bekah was so helpful managing my subscription and giving recommendations. Great customer service!

Resposta da BodyHealth
Customer support Speed & thoroughness
The change I needed to my account was handled quickly by Michelle, and she made certain that another aspect of my account was also brought up for validation. I appreciate her thoroughness.

Resposta da BodyHealth
Greetings BodyHealth Family
Greetings!
Trained quality people are so hard to find! Ryan went above and beyond, I’m a bit of a challenge! I wanted to purchase the new product Akkermansia! I’m excited to try it with my insulin resistance and diabetes! We got it looking like an order!
So many questions later I restart or reboot… I had one of the heaviest orders I have seen Ryan helped me get everything straightened out and saved me some money too! I am going to be calling once a month asking for Ryan! I just love getting my package from BodyHealth every month!

Resposta da BodyHealth
Jordan
First, I’d like to say, Jordan is a very special person, his voice, his demeanor, his knowledge and his ability to help you to understand the products is a gift that he possesses and passes on to your customers. When I called body health today and I got Jordan I instantly smiled it was like getting to talk to an old friend. Everyone that has helped me at Body Health has been wonderful and very good to me, but he was the first person that just took his time researched quickly while we were on the phone to replace and make sure that I was covering all the things I was taking from Thorne and others companies Before we hung up I had mostly replaced all my supplements with Body Health I had only called to look into purchasing perfect amino due to Podcast mostly Gray Brecka and that wasn’t any different today. Today we went over everything that he told me in the beginning and helped me with an item l can no longer take at this time. But before the call was over, he introduced new items to me and I ended up adding strength and recovery. I ordered three containers. I might sound like I’m an easy sale, but I’m not I research and I know everything that I put in my body and I try to find the best companies but most of the time I’ve always had to do this on my own, Jordan made it an easy transition so again I just want to say you have a great employee! thank you, Pearl.

Resposta da BodyHealth
Michelle was very responsive and…
Michelle was very responsive and helpful! I much prefer her communication rather than an ai bot!

Resposta da BodyHealth
Thank you Abby..you are a STAR!!!
Thank you Abby..you are a STAR!!!
Great customer service!

Resposta da BodyHealth
Great customer service
On my first order, I was trying to decide between the Perfect Amino tablets and the powder, so I ordered both. Bekah in customer service was very helpful in facilitating an exchange for the tablets I preferred.
Refreshing to have such prompt and courteous customer service.

Resposta da BodyHealth
Her name is Michelle
Her name is Michelle, customer service/ company employee. I had placed my second order and was notified that it was being prepared for shipment. I put in a late request for flavor change, but it had already shipped. One of the Customer Service Agents responded and explained she would take care of it . She immediately sent me a return Authorization number before I’ve even received the product. I’ll return it as soon as it arrives and she said she’d get me out the flavor I preferred. All of this was totally on me, there was no expectation for her to fix “my” problem.
This agent/employee name is Michelle and if you have the privilege of working with her, she will take great care of you !

Resposta da BodyHealth
Michelle was very helpful and answered…
Michelle was very helpful and answered all my product questions

Resposta da BodyHealth
Long-time user, first-time caller
I have been using Body Health products for years and I have been very happy with them. My husband also uses Body Health items, and I recommend their products often. I recently made a mistake withy subscription that I needed to contact customer service to resolve, and Michelle was very helpful! I am grateful for the prompt and clear communication!

Resposta da BodyHealth
Excellent fast service from Michelle
Excellent fast service from Michelle! She took care of a coupon I lost in my emails. Im grateful!

Resposta da BodyHealth
I love the Perfect Amino complex
I love the Perfect Amino complex. Has really amplified my training. I have been using it for almost a year now. I had a small issue with a subscription and one of the customer service reps, Ryan, really pulled through. Overall great experience. 10/10 recommended!

Resposta da BodyHealth
Great Product - Horrible Customer Service Experience
It's sad that Customer Service for such a great product, can be so bad! I really did like my Aminos however I can't in good concience continue to buy it after this.
Let me begin by saying I have used many of the Body Health products beginning in 2023, most of which I found to be exceptional. In fact during my exchange with Customer Service I actually counted my orders to see how many I had placed in the past 3 years. While I didn't add up the dollar amount, I ordered their product on 27 different occasions, almost 10 per year!
What really 'got my feathers ruffled' began when I realized my order was missing. I contacted Customer Service and they told me it had been delivered and I should check around the building and with others in the office. Well there are only 3 of us in this office and the building is small - only one door. It clearly wasn't here. They proceeded to send me a picture of the door it was delivered to (LEFT by) and as you can guess, it wasn't my door. No problem right? Just send me another container and life will be good. Oh no, I am told that they will “send me a one time courtesy replacement” which sure sounds like another way to say, “we’ll do you a favor and replace the item that the delivery driver left at the wrong address and you didn’t receive at no fault of your own.” Oh thank you so much!!
Not only were they going to do me the FAVOR of replacing the item I didn't receive, but they wanted me to send a "different more secure address" before they would send it. WTH!
Let's Sumarize:
- I didn't reveive my package
- It was clearly delivered to the wrong address
- They wanted to send me a "one time courtesy replacement" (which make me wonder, what if the delivery driver delivers it to the wrong address again? Will they not replace that one?)
- Now they won't deliver to the address where I had received 27 successful deliveries (funny how it’s more ‘secure’ when the delivery driver actually delivers it to the address intended rather than some random location)
Bottom line, they have lost an obvously loyal and regular customer. So sad as I really did like their product!

Resposta da BodyHealth
This was my first time purchasing…
This was my first time purchasing product from BodyHealth and I had to make a return. Michelle from customer service made it so easy for me to make my return. She replied quickly and was very helpful and polite. Great customer service!!

Resposta da BodyHealth
Quick help! Jordan is awesome
Jordan is a gentleman and quick to help!
I really appreciate the info he gave me on swapping products for my subscription and the info on the new product I added!
Made it so easy 🙌 😌
Thanks for all yall do
Godspeed

Resposta da BodyHealth
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