They're absolutely disgusting. My satisfyer began to buzz really loudly after a couple of months, so I read their return policy then messaged them and they confirmed that you need to "clean the i... Ver mais
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Leia as opiniões dos outros
Very good quality items, all get to the bottom of it! The fulfilment is good, they do what they are supposed to, get the rocks off! Thats what matters most! I especially like the soft non alergi... Ver mais
I ordered a few fun things for the weekend and they arrived quicker than expected. Also, I had forgotten one item and they refunded me for delivery charge for the second order on the same day. All arr... Ver mais
A empresa respondeu
Recently made a purchase with Bodyjoys as their prices on the products they sell are reasonable and they stock an item I was after. It arrived in discreet packaging and no trace of the company’s name.... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Welcome to Bodyjoys, the go-to UK online shop for sexual wellness products, sex toys and sexy lingerie. We aspire to bring fulfilment and happiness to our customers’ sex and love life, and to show that the virtues of curiosity, inquisitiveness and daring bring great rewards. By offering a safe and inclusive space for exploration and learning, we strive to normalize conversations about sex and pleasure. If you need any advice, contact our friendly customer service team, or take a look at our Libido Campus, which is dedicated to providing valuable information and advice on sexual wellness. Our Libido Campus features articles, guides, and tips on a wide range of topics. This educational resource is designed to empower our customers to make informed decisions and enhance their intimate lives. Bodyjoys’ commitment to inclusivity is reflected in our diverse product offering, which caters to individuals of all genders, sexual orientations, and relationship types. Whether you’re single, in a relationship, or exploring polyamory, Bodyjoys has something for everyone. This inclusivity ensures that no one is left out of the journey toward enhanced pleasure and sexual well-being. We offer free UK shipping for orders from £50, free returns, low prices and c 5,000 adult pleasure products. All orders are discreetly packaged and delivered. Sign up and enjoy 15% off your first order https://bodyjoys.co.uk/pages/newsletter.
Informações de contacto
Adlington, PR7 4WX, Lancashire, Reino Unido
- help@bodyjoys.co.uk
- bodyjoys.co.uk
3,8
Bom
46 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 40% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Liars and cheats
Returned an unworn body (at my own cost) as it wasn’t as pictured, and looked cheap, they have emailed to say they won’t refund my £50 as it has been returned inside out and worn, which is 100% incorrect. Their returns policy isn’t worth the paper it’s written on as they just blatantly lie to get around it. Why would I send something back for a refund inside out?!?!? Terrible company and would suggest you avoid if you have any reason to return items to them - they won’t refund you!!!
11 de novembro de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi Sophie,
we are sorry that you feel this way. We do our best to help our customers and make them happy, and that's why your review is hurtful and unfair to our team. We always refund customers on the day we receive the returned items, provided the items qualify for a refund, which wasn't the case with your return.
You have returned a piece of lingerie that was unpacked and unsealed after delivery, and, according to our warehouse staff, was probably even worn, or tried on. This is not suitable for return for reasons of health protection or hygiene. Our returns policy is also very clear on this. The returned item must therefore be disposed of.
Our offer to return the item to you free of charge still stands.
Have a nice evening,
Bodyjoys Customer Service
Resposta da Bodyjoys
Good morning, Florian,
thank you for the great review. We're happy to hear that everything worked out well!
Have a great week and enjoy your new item!
BJ Customer Service
Nice product and quick delivery.
20 de setembro de 2024
Resposta da Bodyjoys
Good morning Colin,
thanks for reviewing us. Great to to hear you liked our service and are happy with your purchase.
Have a great day!
Your BJ Customer Service Team
Resposta da Bodyjoys
Good morning Ian,
thanks for shopping with us and taking the time to review us.
We are pleased you found the charger!
Have a great week!
BJ Customer Services
Overall fantastic service
Recently made a purchase with Bodyjoys as their prices on the products they sell are reasonable and they stock an item I was after. It arrived in discreet packaging and no trace of the company’s name. Upon arrive and opening it, I had some concerns, but after reaching out to customer services and they replied on the same day and put my concerns at ease, lovely customer service, great prices and loads to choose from. I will definitely be using bodyjoys again and I highly recommend them.
30 de julho de 2024
Resposta da Bodyjoys
Hi Kyle,
Thanks so much for the awesome feedback - we really appreciate you taking the time to share your thoughts.
Happy to hear that you'll be shopping with us again and we look forward to looking after you again! 😊✌️
Enjoy your new purchase, and have a fantastic bank holiday weekend!
BW, BJ Customer Service
Resposta da Bodyjoys
Hi Glena, thanks for the kind review! Have a great weekend, Bodyjoys Customer Service
Helpful sites
Browsed their guides with products recommendations, which I found very helpful for finding what I was looking for. Order was delivered within 2 years as expected. Top site.
8 de agosto de 2024
Opinião espontânea
Resposta da Bodyjoys
Good afternoon Spencer,
Thanks for taking the time to leave a review.
We are happy our guides could help!
Best wishes, your Bodyjoys Customer Service
Fast delivery
Ordered and paid for cheapest delivery option but it was delivered next day (Royal Mail). Was very satisfied with customer service easy to use. Thanks
2 de agosto de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi Mrs Mia,
Thank you for your feedback, we really appreciate this!
We only use Royal Mail and DPD as we find they provide the most reliable service.
Great to hear that everything went well.
Have a lovely day,
Bodyjoys Customer Service
A great selection to shop from
A wonderful selection to choose from, high-quality products at good prices, and speedy delivery. Keep up the great service Bodyjoys.
5 de agosto de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi Cooper,
We are happy to hear you were satisfied with our service and products! Thanks so much for taking the time to share your experience with us, we really appreciate it.
Do have a lovely weekend!
Kind regards,
Bodyjoys Customer Service
Resposta da Bodyjoys
Good afternoon Clint,
Thank you for taking the time to leave a review. We highly appreciate the positive feedback!
We are so glad you are happy with your order and our service. If you do ever have any questions or any concerns just let us know and we will be happy to help.
Best wishes,
Bodyjoys Customer Care Team
Really impressed
Really impressed with Bodyjoys. They've got a fantastic selection of toys that are actually really classy. Great to explore to add some extra fun to the bedroom and my order was delivered quickly and discreetly.
11 de julho de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi VG,
Thank you for taking the time to leave us a 5* review, much appreciated!
If there's anything we can help you with, please drop us an email.
Have a great week,
BJ Customer Care
This is my preferred store
This is my preferred store now. Their offering and easy to navigate website are just fantastic. Looking forward to ordering more items soon
28 de maio de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi JW, very kind of you! Have a great weekend, your BJ Customer Team
Love this store
Love this store, much better than comparable online shops. Very reliable, quick, discreet, always great value
23 de maio de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi Andy,
thanks for taking the time to leave a review on Trustpilot!
We're so happy that you’re pleased with everything.
If there's ever anything you need just get in touch!
Enjoy the rest of the long weekend!
Bodyjoys Customer Care
will order again
Purchased from them again as was so happy with first order. Love their products and how reliably they operate :)
13 de maio de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi JT,
Thank you so much for reviewing us. We highly appreciate the positive feedback and are so glad you are happy with us.
If you do ever have any questions or need anything just get in touch and we'll be happy to help.
Best wishes,
Your BJ Customer Care Team
Resposta da Bodyjoys
👍 Thanks Peter
Resposta da Bodyjoys
Thanks so much for leaving us a review.
BJ Customer Service Team
Fast delivery and discreet packaging
I ordered a few fun things for the weekend and they arrived quicker than expected. Also, I had forgotten one item and they refunded me for delivery charge for the second order on the same day. All arrived in one go in descreet packaging lol. Will order again with Bodyjoys!
18 de janeiro de 2024
Opinião espontânea
Resposta da Bodyjoys
Hi, thanks for taking the time to review us!
Best wishes, your BJ team
Great product and fast delivery
I've bought a couple of things and they're really high quality for the price and the packaging was discreet so there was no embarrassment when it got delivered to my neighbour. Will definitely use again.
11 de janeiro de 2024
Opinião espontânea
Resposta da Bodyjoys
Thanks, Vic. Neighbours don't need to know our little secrets! Hope you enjoy your 'things'. BW, BJ customer team
Love it!
Great shipping times, definitely discreet packaging, amazing customer service and social media team, and of course great products!
10 de janeiro de 2024
Opinião espontânea
Resposta da Bodyjoys
That's very kind of you, thanks, we'll pass that on!
BW, BJ Customer Service
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