boodmo - Spare Parts Expert Opiniões 

Absolutely Useless. No responsibility for the sale of goods on their website. Why are they selling/allowing to be sold products which are not in stock. Oh yes they take you money and then keep it indefinitely. I have been messaging them since the ordering to ask them to contact the sellar (40 days) and only a yesterday did they finally say they would escalate to the relevant team. They should have sent by now if I am to get on the due date, which according to Arun (senior Ex) can be changed.

Order #1760934647-7463

My experience with Boodmo has been extremely disappointing. I ordered a steering part worth ₹8,000, got it installed at a Hyundai authorised service centre, and it was immediately found to be defective. The steering started rotating on its own, and the service centre technician clearly confirmed the part was faulty. I even paid job cancellation charges because of this.

Despite providing videos, photos, explanations, SAS reset confirmation, and finally a written note from Hyundai Service Centre, Boodmo kept delaying and asking for more “proof.” Their return process is unnecessarily complicated, slow, and frustrating. It feels as if they assume every customer is lying and every product they sell is perfect.

I have never returned anything from my past orders, yet this time they made me run behind service centres, request written reports, and still acted as if it wasn’t enough. No other e-commerce platform asks for this much paperwork to return a clearly defective product.

What went wrong is simple:
A defective part was delivered, and instead of helping, Boodmo made the process painful, time-consuming, and mentally exhausting. Their customer support kept repeating scripted replies and dragged a simple return request into an endless loop of unnecessary demands.

This experience has completely broken my trust in Boodmo. I will not buy from them again, and no customer should have to struggle this much just to return a faulty product. If this is how they treat genuine buyers, then something is seriously wrong with their system.

Very usely app ,i ordered car spares and paid through Paytm,but not received item till to date.almost taking 2 months, don't order it app.

Biggest fraud and scammer in india.

NEver order anything. They are the buggest lier and they partner with currier to steal the material DTDC.

DTDC and Boodmo both togather scamming people and stealing material, just sending random reason about excuses address incomplete.

I placed an order (1759302658-8314) for spare parts through the Boodmo app, made the full payment online, and expected timely delivery as advertised. Unfortunately, once the payment was accepted, the entire process fell apart. There was no proper update, no tracking information, and absolutely zero communication from their end.
When I tried to contact customer support, it was a nightmare — no one answers calls, emails go unanswered, and the in-app chat is completely useless. It seems like once they take your money, they completely ignore you. I wasted a lot of time just waiting for some response or progress, but nothing ever happened.
This kind of service is unacceptable for an online business. They claim to be India’s biggest auto parts marketplace, but in reality, their after-sales service is non-existent. Even cancellation and refund processes are slow and frustrating.
I strongly advise everyone — don’t waste your time or money on Boodmo. It’s much better to visit your local spare parts market where you can see the product, get genuine advice, and avoid all this delay and disappointment.
Boodmo seriously needs to improve customer service, transparency, and accountability. Until then, I would recommend avoiding this app completely.
Highly dissatisfied and will never order again.

Rated 1 out of 5 stars
Very bad experience have ordered a part…
Very bad experience have ordered a part in July but not got it till now and delivery dates are getting pushed back and Bodmoo is still looking for suppliers in another part case. Even if I cancel money will not be returned, I know. Customer care is non existent, phone number - +911141189222 is dummy number with IVR to give you a impression there is customer care but that is just a dummy number. Don't order any product from this portal or sell you will definitely loose your hard earned money for sure.

I have ordered 2 Parts one is ₹641 and the other is ₹72. I make a refund and got only ₹114

Very bad experience have ordered a part in July but not got it till now and delivery dates are getting pushed back and Bodmoo is still looking for suppliers in another part case. Even if I cancel money will not be returned, I know. Customer care is non existent, phone number - +911141189222 is dummy number with IVR to give you a impression there is customer care but that is just a dummy number. Don't order any product from this portal or sell you will definitely loose your hard earned money for sure.

Please avoid buying from Boodmo as they are doing Fraud.First booked a part which took more than 18 days to arrive after Repeatedly following up with customer care .Then ,the part which was sent was not compatible. and Mechanic told me that used part was send as it is a black in front and has screw tight mark and wire is too short to fix in Tata nexon. Pathetic customer care after waiting for 1 month they didn't arrange for either replacement or return .They are cheating people .Avoid buying

Ordered car window shades. The shades were so dark, visibility was only 5-8%
So returned the product ( order no:1752920533-5523) Had Paid Rs. 960/- but after returning product, i got a text msg saying, your refund Rs. 640/- being processed.
1) why only Rs. 640 insted of Rs. 960?
2) Even after 40 days payment recived.
3) Except of IVR no customer serv8ce voice helpline available.
4) Even if you write email, you get auto reply... Noting else.
So, the site Boodmo is untrustworthy 🙆‍♂️

I ordered a spare part for my Suzuki S Cross car and the after delivery when opened the package I found the part is broken in two pieces. Either they sent a damaged part or it was broken during transport. But when I tried to return the item through the app with images of the broken part, it is saying that the files are failed to be uploaded every time. There is no proper customer care as only a recording will play but no option for human interaction.

Boodmo is a froud company they get money from customers and they don't deliver the product in time. They company have not proper customer care, they only use a recording in customer care number. Boodmo make customer fool. Customers should take action on boodmo and complaint on consumer forums. People should don't use this company boodmo trap customers does froud.

I am orders Maruti Brezza spare part on 21 May 2025 with advance payment (Order Number #1747794687-8141-1) but ordered parts not delivered till date. I am raising complaints, but delivery date changing continuing and any further actions taking in boodmo side. This circumstance I am disappointed.

Boodmo is a fraud company. They with their logistic partner "Delhivery" creating a cheat to public. Their delivery partner "Delhivery" never deliver the product and after that Boodmo never make refunds of your money. There is no mechanism of grievance resolution, they use IVR which is just an eyewash.

Order #1747477023-3700 - AC vent for my Duster - takes more than a month and the delivery date keeps postponed day after day. I could have opted for a local purchase, but I wanted to try the buying experince in this site, as I am plannning for a larger purchase of spares for my Duster. Thanks to boodmo for making me understand their performance.

⭐ 1 Star – Pathetic Service, Unreliable Platform – BEWARE!

I ordered a car spare part from Boodmo on May 21st, with a promised delivery within 3 days. After multiple false promises and delays, I finally received the product on May 29th – and to make things worse, it was a wrong/mismatched item.

I immediately opted for a return and the courier collected the product the same day. Since then, I’ve been constantly raising tickets just to get my refund, and all I’ve received are copy-paste excuses like “shipment is within expected timeframe.” As of today, it's been 11 days since the return, and I still haven't received my money back.

There’s no proper customer care number, only a useless ticketing system. No accountability, no urgency, and absolutely zero care for customer satisfaction. This is not just poor service – it’s negligence.

Boodmo is not trustworthy. If you value your time, money, and peace of mind, do not order from here. I am taking this to the consumer court and will be sharing this experience across social media and auto forums to warn others.

Avoid Boodmo at all costs!

Budmo's service is very useless. Do not buy from that website by mistake. There is no guarantee of getting the product and it will be a waste of money.

They are into passing off defective and damaged products as brand new and won’t just deny the refund but will blame the customer under the pretext that the product was brand new when packed.

Order no - 1739383757-2614
Item name is speed sensor assembly.Item is incompatible with the model and I have no use in Baleno delta Cvt 2015 petrol model.kindly return this item.And I am an old customer of boodmo kindly proceed plz.
1.Car Manufacturer - Maruti Suzuki
2.Model Line - Baleno delta Cvt
3.Year of Manufacture- 2015
4.Modification (Variant) - delta CVT transmission
5.Fuel Type (Diesel/Petrol)- Petrol
6.Chassis Number - MA3EWB22SFK103324
Plz do some needful.And call 9424707159.