Disappointing Booking Experience
I recently attempted to book ferry tickets for a family trip through bookmyboat website, and my experience was far from satisfactory. The website's functionality left much to be desired, as I encountered multiple issues trying to submit the booking form. Instead of a seamless online process, I found myself in the frustrating position of having to rely on a phone call to complete the booking, with a representative making the arrangements on my behalf.
To make matters worse, when it came to selecting seating for our journey, the options were limited and poorly allocated, particularly on the Nautika ferry. Despite my efforts, I was unable to secure suitable seating arrangements for my family. Even worse, for the Makruzz ferry, I didn't receive any confirmation or communication regarding seat selection, leaving us to scramble for available seats upon boarding.
Based on my experience, I strongly advise against using third-party aggregators for ferry bookings. Instead, I recommend dealing directly with the ferry companies. While my experience with the aggregator was nothing short of frustrating, booking directly with the ferry companies offers the opportunity for smoother communication and potentially avoids the headaches I encountered.
In conclusion, my experience with this aggregator's booking service was subpar, and I cannot in good conscience recommend it to others. Direct booking with ferry companies is undoubtedly the way to go to ensure a stress-free and reliable travel experience.
8 de abril de 2024
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