The Boot Repair Company Opiniões 

462
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hi I must say I am so impressed I sent my boots to the boot repair company last Tuesday 22nd September2026 I received confirmation on Thursday 24th that the company had received them. The following da... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I sent my very tired looking Lowa Combat mk1's to get new soles and rand and a tidy up, and I have to say how impressed I was !!! Not only did the work get carried to a very high standard but I al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an old pair of Timberland boots that belonged to my late father. I had worn them but the sole came apart and they sat there for years. I didn't want to throw them away as I was attached to them... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole service has been amazing from sending and receiving boots back. The repair is also excellent. Would certainly recommend them to others.

Informações sobre a empresa

  1. Reparação de sapatos

Escrito pela empresa

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

462 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(462)

141 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Superb service all round

Superb service all round! My DMs needed a complete reincarnation, and The Boot Repair Company delivered exactly that. Great prices, brilliant workmanship, and fantastic customer service. Highly recommended!

10 de agosto de 2026
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Resposta da The Boot Repair Company

Thank you Rachel we really appreciate the recommendation and we hope your reincarnated DMs serve you well!

Classificada 5 em 5 estrelas

Amazing work

I'm amazed at the quality of my boot repair. I thought they were beyond a tidy job, but they've managed it. I wish I could upload before and after photos.

6 de agosto de 2026
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Resposta da The Boot Repair Company

Thank you Carine we are really pleased to hear that you're happy with the tidy job!

Classificada 5 em 5 estrelas

Quality and prompt service

Used this company to have new soles fitted to my Berghaus walking boots. Really fantastic service. I felt slightly nervous posting them off, but the company emailed as soon as they arrived with them, and kept in touch throughout. The boots were returned to me within 2 weeks. Now that they have new soles, I realise how bad the old ones were! Would highly recommend.

1 de agosto de 2026
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Resposta da The Boot Repair Company

Thank you for the review Mac! ( I'm guessing your name is Mac xD ) We really appreciate it as I know on paper it can seem daunting sending off your beloved boots in the post! Hope they serve you well (Mac)!

Classificada 5 em 5 estrelas

So impressed with quality of repair

So impressed with quality of repair. Like getting a brand new shoe at half the price. The delivery people messed up the delivery and the company worked tirelessly to sort it. Amazing service!

31 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the review Elizabeth we really appreciate it! Apologies for the experience you had with the courier service but we're pleased you got your repaired shoes back safe and sound.

Classificada 5 em 5 estrelas

Blundstones Better Than Ever

My beloved Blundstone boots came back more comfortable than ever, with a pleasantly squishy insole and completely professional, polished job on the resole - as well as some new stitching on the heel.

You wouldn't be able to tell they've been repaired. For me, knowing the adventures I've shared with them, and that they were fixed by a company with such integrity here in the UK, makes them all the more special! The best kind of secret! Thank you to the Boot Repair Company. I highly recommend their services.

30 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the kind review Sadie, we're really pleased to hear you're happy with your Blundstones and we hope they serve you well for your next adventures!

Classificada 4 em 5 estrelas

Brilliant service and quality repair

Brilliant service and quality repair , hassle free shipping , I would highly recommend the boot repair co to everyone and already have to my friends , fantastic.

24 de julho de 2026
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Resposta da The Boot Repair Company

Really appreciate the recommendation Marc it truly means a lot to us! Thank you for the review and we hope you repair serves you well for many years to come.

Classificada 5 em 5 estrelas

I love my Birkenstocks

I love my Birkenstocks , my soles were very worn and Birkenstock site recommends @the boot repair company
I paid for footbed and sole replacement
I received an email to say shoes received I had further emails for updates
A week later Birkenstocks all returned looking amazing a great service and better to updo than keep throwing away and buying new
Will use this service again

24 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the review Sarah we're really appreciate it! Pleased to hear you're happy with the service.

Classificada 5 em 5 estrelas

My much loved Birkenstock Boston oiled…

My much loved Birkenstock Boston oiled leather clogs were returned to me within a few days looking in new condition. I can hardly believe how fantastic the service and repair have been

28 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the kind review Elizabeth, we really appreciate it and we hope they serve you well!

Classificada 4 em 5 estrelas

Birkenstock Montana

Ik heb mijn Birkenstock Montana opgestuurd om te herzolen. Ze lopen weer als nieuw. Top job. Voor die 9 tientjes heb ik geen nieuwe.
Minpuntje is de levertijd. Ze konden me wel prima uitleggen dat ze afhankelijk waren van de leveringen door Birkenstock. Er gaan namelijk weer e originele zolen onder. Nogmaals super werk.

25 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for your kind review! Although this is our European based site (bootrepaircompany.eu) we are still pleased to hear that you're happy with the repair. We hope they serve you well.

Classificada 5 em 5 estrelas

The quality of the repair to my Dubarry…

The quality of the repair to my Dubarry boots was incredibly good. The workmanship was outstanding and a 15 year old pair of boots was restored to almost new condition whilst maintaining the worn in look and comfort of an old boot !
The service was fast and I was well informed at all stages of the receipt of the boots and the return

22 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the kind review Anthony! I agree that a new sole with the old leather is the best of both worlds and we're pleased that you're happy with the repair.

Classificada 5 em 5 estrelas

Excellent Repair on my Birkenstock sandals

Oh my goodness!!! I was in despair!! As an avid collector of Gizeh Birkenstock sandals(I have 15 pairs)I was upset when I found my favourite bright pink pair had split on the cork. I did attempt to repair by putting glue into the split!!! No good. A little research I found The Boot Repair Company. Excellent customer service from start to finish!! Some people may say expensive for a repair but my birki's are worth it! So pleased with the repair I have a new pair for half the price. Repair was completed in less than 2 weeks. I was kept informed of progress. Thank you

1 de julho de 2026
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Resposta da The Boot Repair Company

15 pairs!? That's quite a collection! We're over the moon to hear that we kept your favorite pair going and we really appreciate your kind review Sue.

Classificada 2 em 5 estrelas

Toe section of walking boot that had been resole became detached from upper body of the boot.

I was disappointed when I had my walking boots resoled, including the mid sole section, at a cost of around £95. After just three weeks of the resole the toe section of one of the boots became detached from the upper body of the boot. I had to return it to The Boot Repair Company who repaired it. I had only worn the boots three times. I do not now feel confident that the resole will not fail again. I had unfortunately not realised that the guarantee is for only 6 months which seems rather short. I will be demanding a refund if the boots resole fails again. The £95 price for the work is acceptable if the work is of a quality standard, very expensive if it is not.

20 de julho de 2026
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Resposta da The Boot Repair Company

Sorry to hear your repair failed the first time around, I can totally understand that would make you lose confidence in your boots. Even if something goes wrong after your warranty period we would still try and help the situation as we would never want to have any customer feel as though they'd been ripped-off. We do appreciate your review Max and please keep in touch regarding your walking boots should anything need addressing.

Classificada 5 em 5 estrelas

Posted Birkenstocks on a Sunday for a…

Posted Birkenstocks on a Sunday for a full cork rebuild and resole, they were sent back within the week. I had some queries re delivery and Rachelle at the BRC responded very quickly and followed up a couple of days later to ensure I had received my sandals. Top class, friendly and very efficient service. Thank you.

20 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for your review Stephen! Rachelle always tries to be as helpful as possible and she will really appreciate your kind words.

Classificada 5 em 5 estrelas

My beloved Birkenstock Mayari perfectly…

My beloved Birkenstock Mayari perfectly restored and returned in less than a week.
A level of service and craftsmanship so rare, I will spread the word.

18 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the kind review Linda! We really appreciate your recommendation.

Classificada 5 em 5 estrelas

Birkenstock repair

I had a very tired looking pair of Milano sandals that needed a new footbed and sole, sent them off to the boot repair company and have received them back and they look brand new! The service and quality is excellent as is there customer service with updates and answers to any queries. Definitely highly recommend

17 de julho de 2026
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Resposta da The Boot Repair Company

Thank you Simon for the kind review! Really pleased that you're happy with our customer service and repair quality.

Classificada 5 em 5 estrelas

Resoled Birkenstocks

I sent my Birkenstocks to be resoled, this is the third time I’ve used The Boot Repair Company to fix my over worn birkies. They do an amazing job, speedy, great communication, and my Birkenstock? They look better than new! I could not recommend this company enough, such a great way for you to carry on using your old shoes and not over consume! Once these have worn down (I use them constantly) I will be back for another repair! Thanks so much!

26 de junho de 2026
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Resposta da The Boot Repair Company

Thank you so much Ana, we're very grateful that you keep choosing us for repair and we really appreciate the review!

Classificada 5 em 5 estrelas

Great communication from start to…

Great communication from start to finish. I’d sent 3 pairs of Birkenstocks to be repaired, of which one couldn’t be due to the design so I was refunded straight away for these. The other two pairs were received back this morning along with the un-repaired pair. One pair, I hadn’t worn for over 10 years but didn’t want to throw away and wanted to get them properly repaired but hadn’t found a Birkenstock approved company in the UK until I found the boot repair company. This pair now look like new and will get many years wear out of them yet. The other pair were slightly different and had a red soles. The option of a red sole wasn’t in the drop down menu so I’d chosen white as a replacement. They’ve come back today with red soles so I’m super happy with this!!
I would happily recommend this company and use them again for other shoe/boot/sandal repairs.

17 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the kind review Claire we really appreciate it! We've had a small amount of red tread for years and it's great when we get the chance to use it. We hope both pairs serve you well!

Classificada 5 em 5 estrelas

Great repair done by The Boot Repair…

Great repair done by The Boot Repair Company, loads of miles left now in my old boots now!
Thank you Rachelle for your help!

15 de julho de 2026
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Resposta da The Boot Repair Company

Thank you for the review Tom! Hope your boots treat you well for many more miles.

Classificada 2 em 5 estrelas

Poor value for money. Your local cobbler is probably a better option.

Was quoted 2 to 3 weeks when I sent 2 pairs in.
Received them back 6 weeks after BRC had received them.
There was no mention of any delay until i followed up multiple times. Only after requesting my money back did I get any urgency and then my birks back.
The quality of the rebuilds are mid. The sandals are fine and I’m happy with those.
The clogs on the other hand are awful. They feel like they’re a size smaller. The suede is much stiffer than I remember, and the soles now have this suction effect which is both uncomfortable and irritating.
I've tried breaking them in again but they are as good as gone now, which is a shame. Who wants to walk around with farting shoes?
The only reason this review is 2 stars and not 1 is because the sandals were fine and the UPS delivery was swift when they eventually sent them back.

For the price, I definitely will not use this service again.

12 de junho de 2026
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Resposta da The Boot Repair Company

Really sorry to hear this Mohammed it's true that we have had an incredible influx on Birkenstock sandals coming in for repair which has put us back. I agree with you that you should have been informed about the time difference and for that we apologise.

Regarding your Boston clogs, if you can contact us with some photos of them we will take a look for you. We usually have a great reputation with our Birkenstock repairs and it seems something has went wrong with that repair and we would want to amend that for you.

Hope to hear back from you Mohammed and apoloigies again for your experience.

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