The Boot Repair Company Opiniões 

462
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hi I must say I am so impressed I sent my boots to the boot repair company last Tuesday 22nd September2026 I received confirmation on Thursday 24th that the company had received them. The following da... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I sent my very tired looking Lowa Combat mk1's to get new soles and rand and a tidy up, and I have to say how impressed I was !!! Not only did the work get carried to a very high standard but I al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an old pair of Timberland boots that belonged to my late father. I had worn them but the sole came apart and they sat there for years. I didn't want to throw them away as I was attached to them... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole service has been amazing from sending and receiving boots back. The repair is also excellent. Would certainly recommend them to others.

Informações sobre a empresa

  1. Reparação de sapatos

Escrito pela empresa

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

462 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(462)

141 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

A great service

TBH I was quite nervous about sending my beloved DMs to the other end of the country to be resolved.

I wasn't disappointed. They came back with new soles and clean!

Highly recommend this service to all DM lovers!!

1 de abril de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Really pleased to hear your happy with the service Stuart, thank you for the recommendation!

Classificada 5 em 5 estrelas

Excellent company

Excellent company. Repaired my walking boots perfectly with a new rubber sole. Good communication and excellent customer service. All done in less than one week

31 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you Maja we really appreciate the review!

Classificada 5 em 5 estrelas

My boots are back - looking as good as new

My boots are back - looking as good as new and ready for another 10 years of wear ! It took longer than expected for the repairs so a special thank you to Rachelle Temple who was fabulous answering any queries and keeping me up to date and guding their safe arrival back to me

27 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you for your patience Jayne and thank you for the kind review, we really appreciate it!

Classificada 5 em 5 estrelas

Outstanding service from start to finish

From Start to finish I have nothing but praise for the boot repair company.
First to be mentioned and is an amazing person is Rachelle who i communicated with regarding my Boots, quick fast and put my mind at ease straight away when I sent her emails about sending my boots to the company.
My boots arrived back last night and the repair to the soles is amazing like new pair of boots and can’t wait to walk in them tonight.
Thank you So much and will most definitely use your company again not only for boots.

26 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Rachelle is a good egg isn't she? Thank you for the review Timothy we really appreciate i!

Classificada 5 em 5 estrelas

Very good quality repair

Very good quality repair, the boots are really good as new.

17 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you Michael we really appreciate the review!

Classificada 2 em 5 estrelas

I don't like to leave a 2 star review

I don't like to leave a 2 star review , so you read and decide if it's fair

Firstly, comms via IG were excellent. The person handling the comms was pretty quick in replying etc

Sent outs in after long discussions about requirements and they eventually came back... with a beige sole, not the black they went it with...

Comms were apologetic and a return was arranged.

Several weeks passed despite me being told it would be around 10 days

Boots finally back and are ok. Scuffed from handling but ok. I'd expect a quick wipe over with conditioner to send them back looking like they were when they went in, but no big deal

Timpsons would have been the same price, quicker, and I'd have felt more inclined to make a fuss. As it is, I have simply accepted i can't recommend ...
Or use them again.

Zero gesture was offered for the inconvenience either.

16 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you for the review Daniel, I was dealing with the Instagram and you were indeed very patient and understanding throughout and you're well in your right to leave this review.

A lesson was learnt from your experience and we now offer colour choices on our site to avoid this ever happening again. But I agree that you waited a long time whilst we were amending our mistake and I sincerely apologise for that Daniel, it's definitely something I am going to feedback to the team.

Classificada 5 em 5 estrelas

My boots (10 years+ old) look better…

My boots (10 years+ old) look better than they did when they were new. Process was easy to follow and completed much quicker than estimated. Would thoroughly recommend.

9 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

We're really pleased to hear it Carol thank you for the review!

Classificada 5 em 5 estrelas

My much loved Dubarrys have been…

My much loved Dubarrys have been restored to their former glory. Re-soled & heeled - like new & a bargain “ to boot!”

4 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you for the review Mr/Mrs/Miss Customer, appreciate the review and the joke!

Classificada 5 em 5 estrelas

Brilliant service

Brilliant service. Beautiful repair of well loved boots that I was not ready to part with. These were an unbranded boot and they managed to find a suitable sole. Delighted and now I can enjoy my old friends for years to come!
Top company !

6 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you Jilly, really pleased we managed to save your boots!

Classificada 5 em 5 estrelas

Amazing boot revival

Amazing service. Completely revived my old boots with new platform soles and stitching that looks even better than before!

2 de março de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you for the kind review Loubie!

Classificada 5 em 5 estrelas

I just wanted to say an enormous thank…

I just wanted to say an enormous thank you for recently repairing my beloved old Dubarry Galway boots for me. I burst into tears of joy when I opened the box, as I actually couldn’t believe my eyes. They were sent away in such a dreadful state, with the soles hanging off, and the footbeds crumbling away, that I thought they were really only fit for the bin. I actually never truly believed that they could be salvaged. And yet, here they were, looking literally as good as new. And bless you, they had even been given a clean!
These old boots have been on so many adventures with me, and they have been such faithful old friends over the years. They were irreplaceable in my eyes, as I personally feel that the former high quality of these boots is now no longer a feature, so buying a new replacement pair was never an option.
Thank you so much!

27 de fevereiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

We're over the moon to hear this and really pleased for you. Thank you for the lovely review!

Classificada 5 em 5 estrelas

New life to old shoes

From the initial email enquiry and placing my order, to receiving my shoes back with new soles, a first class service. I placed my order, used the Royal Mail label provided and sent my 1461 shoes off for new soles. 7 days later I received an email to say they were complete and had been despatched, they arrived the next morning. A first class repair to an old faithful pair of shoes by a first class company, thank you!

26 de fevereiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

We're so pleased you had a great experience with us! Thank you for the review we really appreciate it.

Classificada 5 em 5 estrelas

It's a pleasure to write a review for an honest and trustworthy company.

I've just received back the boot sent to you for zip replacement. I see that you've repaired the original zip and refunded my credit card in full. I can't thank you enough and will recommend your services to all my friends. It's a pleasure to write a review for an honest and trustworthy company.

23 de fevereiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you Ann for taking the time to write this review, it really means a lot to us.

Classificada 5 em 5 estrelas

So easy and professional communication

Everything was so easy. I followed the step by step instructions and when I had a question and got in touch with the team, the response was prompt and professional.

I had a 10+ year old pair of Scarpa walking boots which started to let water in and the soles were degrading so sent them in and despite needing to pay a little extra for extra work required, the boots were returned to me with immaculate and sturdy new soles. My boots have many years left in them now. Would much rather pay £100 or so to get new soles than pay over £300 for new boots so thank you so much to the Boot Repair Co. Will be sending my Docs in soon!

18 de fevereiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Looking forward to seeing your Docs come as well! Really pleased we served you well with your Scarpa boots and thank you for leaving the review!

Classificada 5 em 5 estrelas

From the point of contact to the return…

From the point of contact to the return of my Red Wing boots, I could not of had better service.

The repaired boots are as good as new and have been resoled with great care.
Pleasure to deal with such an amazing company.
Big thank you.

11 de fevereiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

So pleased you're happy with them Dennis! Thank you for the review we really appreciate it.

Classificada 5 em 5 estrelas

Great Customer Service and Quality of Repair

I have a pair of Red Wing Beckham boots whose soles were in desperate need of replacing. I live in Argentina and brought them back to the UK this winter. I chose The Boot Repair Company after reading about the positive reviews and being a recognised Red Wing repair service. After an initial issue that was sorted out by Rachelle in a very professional manner I was delighted with the quality of the work. Thanks to all concerned for the professional service.

27 de janeiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

We can't believe you brought your Red Wings all the way from Argentina, but we are so grateful! We hope it was worth the trip for both you and your boots! Thanks for the review Alan.

Classificada 5 em 5 estrelas

DM's that sorely need new soles.

With two pairs of DM's that sorely needed new soles and rewelting I turned to the Boot Repair Company - as recommended by Dr. Martens. I'm glad I did as the quality of the repaired boots are as if they were a new pair.
The price was reasonable, considering the price of a new pair of DM's. The shipping process straightforward, and turnaround surprisingly quick.
I haven't tried their non DM service yet but I'm sure it will be just as good.
Will recommend.

20 de janeiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Thank you Eric we really appreciate your review and we're so pleased to hear you're happy with your Dr. Martens!

Classificada 5 em 5 estrelas

What a great service

What a great service
My trusty Dubarries have just come home with new soles and cleaned up and look wonderful and ready for anything once more. Highly recommend The Boot Repair Company

5 de fevereiro de 2026
Opinião espontânea
logótipo da The Boot Repair Company

Resposta da The Boot Repair Company

Really appreciate your recommendation Claudia, thank you for the kind review!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais