The Boot Repair Company Opiniões 

462
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Hi I must say I am so impressed I sent my boots to the boot repair company last Tuesday 22nd September2026 I received confirmation on Thursday 24th that the company had received them. The following da... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I sent my very tired looking Lowa Combat mk1's to get new soles and rand and a tidy up, and I have to say how impressed I was !!! Not only did the work get carried to a very high standard but I al... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I had an old pair of Timberland boots that belonged to my late father. I had worn them but the sole came apart and they sat there for years. I didn't want to throw them away as I was attached to them... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The whole service has been amazing from sending and receiving boots back. The repair is also excellent. Would certainly recommend them to others.

Informações sobre a empresa

  1. Reparação de sapatos

Escrito pela empresa

Your trusted destination for premium boot restoration and care. At The Boot Repair Company, we understand the unique bond between individuals and their favourite pair of boots. Whether it's a cherished family heirloom, a reliable work companion, or a stylish fashion statement, we believe that every pair of boots deserves the utmost care and attention.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

462 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(462)

141 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Resole and reuse

Did an excellent job on resoling and replacing the welt on an old pair of Redwings. They look like new again, and much cheaper than buying a replacement pair. Would definitely recommend and will be using again.

5 de dezembro de 2025
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Resposta da The Boot Repair Company

Thank you Mr P we really appreciate it!

Classificada 5 em 5 estrelas

they made my docs like new again!

so impressed, it's like having new docs! they were absolutely destroyed, i can't believe it's the same pair of shoes.

4 de dezembro de 2025
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Resposta da The Boot Repair Company

Thank you Caitlin we really appreciate the review!

Classificada 5 em 5 estrelas

5 stars from me

They did a great job resoling my 7yr old boots - and included some new insoles and laces to boot! It took less than 2 weeks from postage to receipt.

20 de outubro de 2025
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Resposta da The Boot Repair Company

Thank you Roy we really appreciate you taking the time to leave a review and we hope your boots serve you well!

Classificada 5 em 5 estrelas

An amazing company with really lovely

An amazing company with really lovely, helpful staff. I thought my UGG boots had died, the soles had nearly disappeared but with one phone call they were wrapped and shipped too be mended. I’ve now got them back and they look amazing, I can’t bring myself to take them off. Thank you so much and to lively Rachelle who I the lovely lady I spoke to, thank you again.

PS I have 2 other pairs of UGGs which I’m sure at some point will need to visit The Boot Repair Co for rest and revitalisation.

Thank you again Debbie Mitchell 😉

1 de dezembro de 2025
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Resposta da The Boot Repair Company

Thank you Debbie we really appreciate the kind review and we look forward to working on your other UGGs in the future!

Classificada 1 em 5 estrelas

Terrible zip replacement of DM boots

Just received my DM boots back after a zip replacement . The zip they’ve inserted is silver not gold like the original , so it does not match my other boot and looks ridiculous to be worn. I cannot believe they consider this a satisfactory repair. The zip is inserted so unevenly and also is sewn so close to the leather in places that I can’t do up the zip without it ripping into the leather seam and tearing it. The tension of the bobbin thread is wrong so the threads can just be pulled i.e the zip is not securely even stitched down. I am taking this case further as The Boot Repair Company have completely ruined my expensive pair of boots .

28 de novembro de 2025
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Resposta da The Boot Repair Company

We're genuinely really sorry to hear this Stephanie. Your explanation of the quality of our work is definitely not up to our standard and we apologise profusely if this is the case. We have emailed you this morning to arrange getting your boots back to us to get them to the standard you deserve.

Classificada 5 em 5 estrelas

Birkenstock Refurb Service

I had a pair of well loved and well used Birkenstock Arizona sandals that I thought I would have to throw away. However I am thrilled that the Boot Repair Company have a fantastic rebuild service where you can specify the type of footbed and tread colour and I have an as new pair of sandals and saved the planet! They can replace buckles and rivets. Terrific value for money and all at the company a delight to deal with. They are transparent on turn round times for a skilled job but more than met my expectations on my tight deadline. Recommend this honest reliable company unreservedly. Thank you.

27 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you Maggie we really appreciate such a kind review! We hope your Birkenstocks serve you well for many more years.

Classificada 5 em 5 estrelas

Best repair ever!

From the first 'phone call to Boot Repair they were charming and helpful, took note of all my requests and made sending the (Dubarry) wellies to them very simple. They let me know when they had arrived. The boots came back to me today - two weeks after I sent them - and they are absolutely perfect. They have done a beautiful job on my much-loved wellies which i expect to last me another twenty years. A bargain cost when looked at against replacement and really wonderful people to deal with. Thank you.

20 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you Nicholas for such kind words! We really appreciate it and we do indeed hope your Dubarry wellies serve you well for many more years to come.

Classificada 5 em 5 estrelas

An excellent service to restore tread…

An excellent service to restore tread grip to boots. Boot leather seems to last a lot longer than a grippy tread so we had some very old but still comfortable Henri Lloyd boots repaired and it is fantastic to be able to use them again. I am about to send off another slightly newer pair of Musto boots after this success. When new sailing boots cost at least £150 now it is worth maximising use of current ones with a retread when they are still perfectly functional in all other respects

1 de julho de 2025
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Resposta da The Boot Repair Company

Really pleased to hear you're happy with your Henri-Lloyd boots Fiona and thank you for choosing us to work on your Musto boots as well! We really appreciate it.

Classificada 5 em 5 estrelas

Great service

Great service. Boots are now better than they were when I bought them.

24 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you for the review Bill we're really pleased to hear you're happy with the service!

Classificada 5 em 5 estrelas

Excellent customer service

I had to have a Birkenstock sandal raised 12mm.
From first contact to receiving raised sandal, service was very prompt
and professional. Nothing was too much trouble. Raised height was very well done. Neat job. Would highly recommend and definitely use again

20 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you Gillian we appreciate you taking the time to write this review!

Classificada 5 em 5 estrelas

Excellent communications fab product

I looked for a provider who could put a new sole on my loved Birkenstock Boston slippers. They are in great condition but the soles were worn out. The Boot Repair Company was amazing . Good communication throughout, excellent price 1/3 of the buy new costs. They are as good as new with a genuine Birkenstock sole. Can highly recommend.

20 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you Annemieke we really appreciate the kind review and recommendation!

Classificada 5 em 5 estrelas

Red wing resole, clean and condition

Had my red wings for 12 years and last year I mistakenly worn them for a DIY project. After a new sole, clean and recondition, they look better than ever and they have exceeded expectations, they’ve bred a new life into them.

20 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you William we're pleased to hear we got your Red Wings back to ship shape condition!

Classificada 5 em 5 estrelas

Excellent service and fast turnaround

Excellent finish on my Dubarry boots. The soles were repaired, the quality was great, and the turnaround was only c10 days start to finish.
I’d highly recommend this service.

6 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you Charlotte we're really grateful for the recommendation!

Classificada 5 em 5 estrelas

Great company

The whole process of having my boots repaired was straightforward and easy. Communication was excellent at every stage and when my boots arrived the quality of the repair was fantastic.

12 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you Stephen we really appreciate the review!

Classificada 5 em 5 estrelas

I have a beautiful pair of discontinued…

I have a beautiful pair of discontinued DMs that I bought second-hand. The stitching around the top of both boots has come loose after a lot of wear, and I couldn't find any local places that could do such a fiddly job. I found the Boot Repair Company online and their repair job has been perfect. I sent the boots off and they were returned within a few weeks looking brand-new. I'm so pleased I used this company, and recommend them fully.

14 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you Charlotte we really appreicate the kind review! Pleased you're happy with the repair.

Classificada 5 em 5 estrelas

Trust them, they are great!!!

I had an extremely positive experience with The Boot Repair Company.

The Challenge: I had a very difficult bag repair—including a torn strap and a long, complete zip replacement—that four other companies had previously turned down and cited as reasons to refuse the work.

The Result: The Boot Repair Company repaired my bag to literally good as new in a matter of a couple of weeks.

Service Highlights:
• Service Speed: Super Fast (responded immediately to my enquiry).
• Repair Quality: Extremely High.
• Communications: Excellent.
• Logistics: Delivery and Return were Smooth and Easy.

I wholeheartedly recommend The Boot Repair Company. Do not hesitate to use their service!

13 de novembro de 2025
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Resposta da The Boot Repair Company

You're far too kind James! Thank you for such high praise we are incredibly grateful.

Classificada 5 em 5 estrelas

Superb Quality Service

Hi there , my reconditioned and re soled Men’s Dubarry boots have safely returned back from yourselves . Wow, over seven years old , worn out and crumbling soles, used in all weathers and they’ve comeback like new .
I can’t thank you all enough so please make sure the team that actually repaired and reconditioned the boots see this note .
I’m absolutely delighted and it’s been worth every penny . The craftsmanship is outstanding.
I sincerely wish you and your business continued and deserved success.

From a very happy customer.

10 de novembro de 2025
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Resposta da The Boot Repair Company

We really appreciate the message Mike, we're so pleased you're happy with the repair and we hope they serve you well!

Classificada 5 em 5 estrelas

Repair job

I felt compelled to write to you following receipt of the boots which you repaired for me in less than a week. These boots have been in my cupboard for at least 12 years with the sole hanging off and the other parts of the sole perishing into dust. I thought they were beyond repair. They have come back better than they were to begin with. Strurdy, solid, great stitching and wonderful craftsmanship. I am truly grateful and extremely happy that companies like you still exist. Thank you so much for doing it so quickly and for a great job. These weren’t just any boots. I searched for them for a long time before I bought them
They are and will (thanks to you) continue e to be a great pair for boots for years and years to come.
I would highly recommend you to anyone who values their goods and who appreciates the good things in life.

1 de novembro de 2025
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Resposta da The Boot Repair Company

Thank you for leaving such an in detail and kind review Sophie! We really appreciate it and we're pleased the repair has exceeded any expectation you had. We hope they serve you well!

Classificada 5 em 5 estrelas

Fabulous repair after boots were lost in the post

Boots were lost in the post, won't be using that courier again in a hurry😢
Rachelle kept me informed once the boots were finally delivered and the final repair was far better than I could have imagined. Apart from a few scuffs and scrapes they look almost new.

Will be using the Boot Repair Company in the future👍

Polished them last night with Parade gloss and they look amazing. Once again, Thank you.

31 de outubro de 2025
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Resposta da The Boot Repair Company

Really pleased we got your boots repaired in the end David. Thank you for the kind review we really appreciate it!

Classificada 5 em 5 estrelas

Not a simple repair.

Not a simple repair.
The repair I required, although a straight forward zip repair, was made difficult by some additional work required on the zip attachment. The boot was repaired to a high standard and in fitting with the quality of the original boot. The best part though was the customer support which was supportive and informational. It’s nice to know that when you buy a premium band boot, there is the support company behind to effect repairs keeping your boots in tip top condition.

29 de outubro de 2025
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Resposta da The Boot Repair Company

Thank you Wayne, we're very pleased to hear that you're happy with such an intricate repair and our customer service support.

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