This is the only company that I’ve ever been in contact with that has given me 100% relief, help, and the most wonderful support system ever special shout out to Amy and Laurent… Always guiding me i... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Botanicam is a great company which elevates the purchase experience by its presentation and care with the products, nice delivery notes and samples. I have been using Inesscents CBD Salvation Hot Fre... Ver mais
A empresa respondeu
I bought the CBD spray from another seller, paid more money and got no where near the service that Botanicam provided. I had decided to add CBD dog treats and some gummies to the order. The gummies ha... Ver mais
A empresa respondeu
First of all the hand written personal thank you note scored major points in customer service. The presentation, packaging and care that went into also told me how much you care about your products... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
The trusted e-commerce and education source for the highest quality, most diverse hemp CBD products. We are proud to have developed our 12-point quality and disclosure requirement screening system to provide consumers with maximum information and effortless accessibility to the highest quality CBD products on the market. We provide a research-oriented, scientific and medical understanding of the endocannabinoid system, CBD, and delivery mechanisms so consumers feel confident in the products they choose and are supported in finding relief for their particular and individual ailments. Our product selection is carefully curated craft and top brands of the highest quality across the country who have met our stringent requirements. All products will be made with Only Organic Hemp CBD.
Informações de contacto
90046, Los Angeles, Estados Unidos da América
- 866-228-7878
- info@botanicam.com
- botanicam.com
First time order as new customer.
Before placing my first order I spoke over the phone with Amy who was quite informative, helpful, and pleasant to speak with. She gave me a code to use to get a discount for being a new customer. I placed my order online, but for some reason the code wouldn't work for me. I called regarding the problem and Amy said she would be happy to refund that discount amount, and she did the same day. My order arrived in just a few days with a couple of samples of other products they sell.
2 de dezembro de 2023
Resposta da Botanicam
Dear Bill,
THANK YOU SO MUCH! I so enjoyed speaking with you! I am so happy you gave us a call. So sorry the discount code did not work but thrilled to have you as a customer and hope you are enjoying your products! FYI we take requests for samples with each order so drop a note or even better give us a call and we will accomadate your request. Look out for a big sale coming later in the month!
Sincerely,
Amy
Great service
Great service, quick shipping. Always includes a personal hand-written note and a couple of samples. I'm a repeat customer and will continue to be.
20 de dezembro de 2023
Resposta da Botanicam
Yahoo!!! We so appreciate your patronage! We also appreciate you took the time to give us this incredible rating. Please let us know what sample you might want with your next order. Look out for a big sale at the end of the month to stock up!
Sincerely,
Botanicam
The product I renewed was purchased…
The product I renewed was purchased locally but unavailable. Your company had it and sent it promptly. Thank you.
5 de dezembro de 2023
Resposta da Botanicam
Dear Ms. Holloway,
So happy we were able to get you the product you needed! Thanks so much for taking the time to give us this great rating!!! We hope you also enjoyed the free sample we included and the personal touch.
Sincerely,
Botanicam
Wonderful product
Was quickly shipped, wonderfully packaged.they even sent a sample with my order! Very pleased and will definitely be ordering more frequently.
30 de novembro de 2023
Resposta da Botanicam
Dear Carly,
Welcome to Botanicam a different ecommerce business. We take pride in both uick shipping and a fun and personalized buying experience. We also love to share other products for our customers to try. We take reuests so let us know what type of sample you would like in your order notes
Thanks so much for taking the time to give us this fantastic review
Sincerly,
Botanicam
It arrived so fast!
It arrived so fast!! Thank you for your exceptional customer service.
20 de novembro de 2023
Resposta da Botanicam
You are so welcome And we thank you for taking the time to give us this great rating We ship same day if there is a post office open so our customers get their products as soon as possible.
Thanks so much
Botanicam
Great customer service
Great customer service. Packaging is superb. Delivery was timely. I bought the 96 hour pain patches and they are a life saver. I highly recommend their products!
13 de outubro de 2023
Resposta da Botanicam
Yeah Teresa! We are first so happy the patches are working for you! Second, thank so much for this great review and rating! We strive for exactly what you described every day!
Thank you!
Botanicam
Great and fast shipping
13 de outubro de 2023
Resposta da Botanicam
Thanks so much for this precise and wonderful rating and review!
Sincerely,
Botanicam
Resposta da Botanicam
Dear Very Appreciated Customer,
Thank you so very much for leaving this great rating and review! We love that you appreciate both our response time and our personal notes. Both are a part of what we strive for at Botanicam which is not your ordinary online store. Buying should be fun an personable in this very tech cold world.
Sincerely,
Botanicam
Resposta da Botanicam
Dear James,
We are so happy you like your product!!! We spent and spend years to make sure we only have the very best options on our site! It is so great to hear our efforts are appreciated! Thanks so much for shopping with Botanicam!
Sincerely,
The Whole Team
Wonderful products!
13 de setembro de 2023
Resposta da Botanicam
Kandis!
Thank you so much for this great rating but mostly thank you for being such a great and loyal customer! We love seeing your name pop up on our system and enjoy picking out a special sample! Please, as always, let us know your favorites!
Sincerely,
Botanicam
Product is great and thoughtful…
Product is great and thoughtful personalized note attached is a great touch!!
11 de setembro de 2023
Resposta da Botanicam
Dear Ted,
Thank you so much for giving us this great rating and review! We are thrilled that you are enjoying your the patches! Also thank you for being a loyal customer! Let us know if you have any sample requests!
Sincerely
Botanicam
I appreciate the fast service.
31 de agosto de 2023
Resposta da Botanicam
Dear Emily,
Thank you so much for taking the time to give us this great rating! We are so happy your order arrived promptly. We take pride in getting our orders out the same day if possible. Thanks for noticing!!!!!
Sincerely,
Botanicam
Excellent product
Excellent product. Perfect for me. I find half a gummy does the trick for me. I use for anxiety and sleep.
30 de agosto de 2023
Resposta da Botanicam
Dear Ann,
We are so happy to hear about our new CBD/CBN being effective! They are very potent and it is so great to get feedback that they are working!
Thanks so much!
Botanicam
It is so quick and easy to order and…
It is so quick and easy to order and your order comes so quickly, plus as I have said before, you always get a goody to try. And a kind note to boot. I just love what seems to be a very caring philosophy of this company.
Always a big Thank You to all.
30 de agosto de 2023
Resposta da Botanicam
You are just the Best Jon!!!!!!!!!!!!!!!!!! We so appreciate you as a loyal customer and goodness taking the time to give us great ratings regularly really helps us so much! We depend on customers like you to spread the word and enable us to continue to provide the very best procucts, service, and personal care for everyone who shops with us.
SO THANK YOU SO VERY MUCH!!!!
Botanicam
I love all their products & the people…
I love all their products & the people who run the company
29 de agosto de 2023
Resposta da Botanicam
Kim!!!!!!!!!! Thanks so much for this great rating and of course thanks so much for being a loyal customer. Hope you are doing great and have to say it is still so fun to be able to put a face to a name in our customer list! So glad to have met you in person!
Sincerely,
Botanicam
Evite is an Expert
Evite is an Expert, who is so very patient, compassionate, empathetic and an absolute Blessing to be Consulted by in this Field. I am Confident that I chose the Correct Product to help alleviate the problem Symptoms detailed to Evie and I can not wait to receive and to commence applying Same! Thanks So Much Evie👏
11 de setembro de 2023
Opinião espontânea
Resposta da Botanicam
Awe! We love having Evie here to help our customers. She is devoted not only to this company but also to this wonderful plant. It is so hard these days to find such a caring touch to go along with expertise so we are very lucky to have her. We are also so thankful for this amazing review and rating. We hope other customers will reach out and use the free service of a certified cannabinoid therapist. We want to share knowledge and help others find the correct product.
Sincerely,
Botanicam
The product is by far the best I have…
The product is by far the best I have found. Good communication from company re; when it will arrive, etc. Very pleased.
2 de agosto de 2023
Resposta da Botanicam
Dear Karen,
Thank you so very much for leaving us this great review and rating! We are so happy you not only like our products but also our service! We love to make every order special!
Sincerely,
Botanicam
I have nothing but good things to say…
I have nothing but good things to say about this company, their products and service are excellent, unfortunately this product didn’t work for me, not to say it won’t work for anyone else.
1 de agosto de 2023
Resposta da Botanicam
Thank you so much for this great rating! Yes sometimes what product works for some does not work for others! Please give our Certified Cannabinoid Therapist a call and she will be able to help you find a product that works best for you! She is availble M-F from 2-5pm PST and is a free service. She can review the lab reports to find the best cannabinoid mix for you.
Thanks again!!!
Botanicam
I’ve ordered twice now and both…
I’ve ordered twice now and both experiences were good. I was able to quickly find what I was looking for, the ordering process was easy and I received the order very quickly. I’ll be back for more.
29 de julho de 2023
Resposta da Botanicam
Dear Jean,
Yahoo! We cannot wait to see you back soon! Thanks so much for taking the time to leave this amazing review! We look forward to having you as a long term customer!
Sincerely,
Botanicam
Resposta da Botanicam
Dear Joe,
We love to be kool! Thanks so much for leaving this great review! We look forward to seeing you back soon and of course we will always say THANK YOU individually for your order!
Sincerely,
Botanicam
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.