Bourne Estate Agents Opiniões 157

TrustScore: 4.5 em 5

4,6

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Classificada 5 em 5 estrelas

Bourne Estate Agents and Alice Butler especially made a stressful experience of moving much calmer and relaxed. Alice’s communication was brilliant and the Goodlord portal was a game changer to keep... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The service is excellent! The team worked very efficiently in finding me a tenant. Also they were very careful to advise me to take the most suitable tenant. They also very patient to answer all my qu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent service since Sarah Seten-Smith has been helping and dealing with my problems. Was not very good before she took over. To many different people dealing with things and not communicating w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bourne Estate Agents and Charlotte Foley were a pleasure to work with. They were very responsive and detailed on every matter.

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Informações sobre a empresa

  1. Agentes imobiliários

Escrito pela empresa

We are a refreshing, fully independent business that has quickly built up an enviable network of branches across Surrey and Hampshire. Two thirds of our business comes via recommendations, demonstrating that we are totally committed to providing our clients with a proactive and dynamic approach to moving, from start to finish.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

157 opiniões

5 estrelas
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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Lettings department are with holding a…

Lettings department are with holding a deposit but do not provide any proof of any of the work that was done after exiting a rental property.

23 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for your feedback. We’re sorry to hear about your experience — please email us directly at hello@bourneestateagents.com so we can look into this and help resolve it for you.

Classificada 5 em 5 estrelas

Alice Butler is a star

We are so grateful for Alice's hard work in helping us find a rental property. After 18 months of us looking and being unsuccessful through other agencies, Alice has worked tirelessly to help us find suitable viewings at multiple properties l, eventually finding us the perfect home and helping us secure it. She's a credit to your agency and we are very thankful for all of her help.

1 de setembro de 2025
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Resposta da Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Kirsty! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Classificada 1 em 5 estrelas

Let a landlord leave excessive black…

Let a landlord leave excessive black mold in bedroom for 6+ months of tenancy in direct violation of Awaab's law. Let the landlord have unlimited access to the property whilst I was in residence (Also illegal) are currently trying to charge me for a toilet seat the landlord fitted.... and apparently 5 bayonet light bulbs (that were also blown on my arrival to the property) cost £150.

They really are chancers, bad ones at that. Bring a putrid stench to the good town of Alton.

22 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for your feedback. We’re sorry to hear about your experience — please email us directly at hello@bourneestateagents.com so we can look into this and help resolve it for you.

Classificada 5 em 5 estrelas

Alice & Chris - fabulous

Alice & Chris at Petersfield branch have been absolutely fabulous in taking on all our marketing, viewings and tenant finding. Very professional and helpful. Extremely knowledgable about the local area. Their advice and experience is a godsent to us.

22 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review. Please let us know if we can assist with anything further.

Classificada 5 em 5 estrelas

Great service!

I have both brought and sold a house with Bourne, and through both experiences they have been nothing but fantastic to deal with. Ayisha, Annabelle and David kept me up to date and provided me with honest feedback. I would not hesitate to list a house again with them in the future. Thank you again so much for all your help and fabulous services.

22 de outubro de 2025
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Resposta da Bourne Estate Agents

Thanks, Francesca! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Classificada 5 em 5 estrelas

I had a smooth and stress free move in…

I had a smooth and stress free move in process with Elarose at Bourne Estate Agents. She knew exactly what I wanted and found me a great place. She was affable, knowledgeable and went above and beyond to be helpful. A good estate agent makes all the difference when moving in somewhere and I would definitely recommend her service and that of the wider company.

21 de outubro de 2025
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Resposta da Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Max! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Classificada 5 em 5 estrelas

Personable and professional

Personable and professional, Caitlin was the epitome of good service throughout the not always straightforward process of completing a successful letting. I’d recommend her, as well as Bourne more broadly, for anyone looking to let their property with ease.

30 de setembro de 2025
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Resposta da Bourne Estate Agents

Thank you for your 5-star review, Gerard! We’re thrilled to hear you had a great experience. If there’s anything else we can do for you, please let us know.

Classificada 5 em 5 estrelas

Caitlin was so accomodating

Caitlin was so accomodating, and really made me feel at home. Great experience

14 de agosto de 2025
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Jamie. Please let us know if we can assist with anything further.

Classificada 5 em 5 estrelas

Friendly and professional

Tilly has been really responsive with our enquiries and very friendly and professional.

17 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Francesca. Please let us know if we can assist with anything further.

Classificada 5 em 5 estrelas

Amazing experience with Kathryne

Amazing experience with Kathryne . She has gone above and beyond remembering my requirements and matching me with the perfect property. From viewing to move in date will be just over 2 weeks and everything has been seamless, With all queries dealt with quickly and professionally! Couldn’t recommend enough and so glad to be with agents I know will look after me. Highly recommend!

17 de outubro de 2025
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Resposta da Bourne Estate Agents

We really appreciate your wonderful 5-star feedback! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Classificada 5 em 5 estrelas

Great team

Gary, Hayden and Hugo have been very supportive throughout the whole process of selling my late parents property. The team were caring, and understanding especially as this was my first time in selling a property advising me at every step of the way. I would highly recommend the team at the Ash vale branch very professional.

16 de outubro de 2025
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Resposta da Bourne Estate Agents

Thanks, Nat! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Classificada 5 em 5 estrelas

Professional, Knowledgeable and Friendly.

We are new to becoming Landlords and Alice Butler at Bourne Estate Agents in Petersfield, has been amazing. She has guided us through the entire process in a professional but also a very friendly manner. Would highly recommend both Alice and Bourne.

15 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Lisa. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

Classificada 5 em 5 estrelas

Fantastic experience

Rebekah has been great sending me over loads of properties that would be suitable for me and taking the time to consider exactly what requirements I have for my next move.

3 de outubro de 2025
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Resposta da Bourne Estate Agents

We really appreciate your glowing review, Hannah — thank you for choosing us!

Classificada 5 em 5 estrelas

Great experience

This is the first time that my partner and I have rented together and Alex made the whole experience really smooth and easy for us, could not have wished for better!

14 de outubro de 2025
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Resposta da Bourne Estate Agents

We really appreciate your wonderful 5-star feedback, Peter! It’s great to know you enjoyed your experience — we’re always here if you need anything else.

Classificada 5 em 5 estrelas

Bourne Estate Agents have been excellent!

Bourne Estate Agents have been brilliant.
Sarah Seton-Smith always goes above and beyond to look after all parties and uses reliable trust worthy contractors. Mine experience with Bourne has always been excellent.

9 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for your 5-star review, Louise! We’re thrilled to hear you had a excellent experience. If there’s anything else we can do for you, please let us know.

Classificada 5 em 5 estrelas

I had a fantastic experience with…

I had a fantastic experience with Caitlin. she was incredibly helpful throughout the entire process of buying my new home. From the very beginning, she was professional, friendly, and always willing to answer any questions I had.
What really stood out was how well she kept me updated at every stage, I always knew exactly what was happening and what to expect next.
I’d highly recommend Bourne Estate Agent to anyone looking to buy or sell a property. They truly go above and beyond to make sure everything runs seamlessly.

1 de agosto de 2025
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Resposta da Bourne Estate Agents

We really appreciate your glowing review, Ila — thank you for choosing us!

Classificada 5 em 5 estrelas

Property let in Bordon, Hampshire

Very efficient with the lettings process from start to finish. 4 properties arranged to view within 24 hours. Offer accepted same day. Tenancy agreement and all required references completed within a week. Moved in within 2 weeks of viewing the property. I didn't have to chase for anything and the few questions I had were responded to promptly. Check in process and inventory all managed professionally and efficiently with minimum complexities and hassles.

23 de setembro de 2025
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Tim. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

Classificada 5 em 5 estrelas

Amazing customer service

Alice was absolutely fantastic in keeping updated throughout the process, had good knowledge of the property, and very quick in getting paperwork together.
She was such a pleasure to deal with!

13 de outubro de 2025
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Resposta da Bourne Estate Agents

Thanks, Amy! We’re so pleased you had a great experience. Your 5-star review means a lot to our team. Please don’t hesitate to reach out if you need any further help.

Classificada 5 em 5 estrelas

The Petersfield team are fabulous

The Petersfield team are fabulous. Everything is clearly explained and they have a real focus on the needs of the customer. A special mention to Alice and Chris who have made the the experience so easy, straight forward and human.

2 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you so much for your 5-star review, Peter! We’re delighted you had such a positive experience with us. If there’s ever anything more we can do, we’d be happy to help.

Classificada 5 em 5 estrelas

Amazing service from Bourne Alton

Amazing service from Bourne Alton. Gemma’s and her team are incredibly professional, the attention to detail is brilliant. They do as they say and more. Special mention to Ayisha, who goes the extra mile to get things done. Thanks to team Bourne Alton.

13 de outubro de 2025
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Resposta da Bourne Estate Agents

Thank you for taking the time to leave a 5-star review, Martin. We’re delighted to hear that you were pleased with our service. Please let us know if we can assist with anything further.

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