Box of Hugs London Opiniões 2483

TrustScore: 5 em 5

4,9

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Classificada 5 em 5 estrelas

I used the build a box facility for family who have had a new baby. The selection of goodies to choose from is excellent. There is truly something for everyone available. Communication is great and de... Ver mais

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Classificada 5 em 5 estrelas

We wanted to ship a giftbox to our boss. He was in the hospital. The Hospital rejected the package, but luckily Lucy made sure the package would go to another pick-up point so our boss could collect i... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Brilliant as usual. I forgot the accompanying card to a friend to say who the Box was from, they went the extra mile and let me know, and put it right. They have saved me so much worry trying to sen... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First time user of Box of Hugs ( love the name!) and I couldn’t be happier. I wanted to let my sister in UK know I was thinking of her on her birthday and send more than a card. Box of Hugs has a hu... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de lembranças

Informação fornecida por diversas fontes externas

Send hugs by post to cheer someone up with a gorgeous 'Box of Hugs’. A great alternative to flowers, these thoughtful hug in a box gifts are full of treats and a personalised card to let someone know you're thinking of them. Next Day delivery available!


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

2 mil opiniões

5 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

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Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Excellent service

Excellent service. I was concerned about the delivery because I had a very short window to schedule it to arrive and so I sent a message and was instantly messaged back by a lovely person who made me feel very reassured. They took the order name to make sure it was packed on time and the box arrived by 10am the next day! The contents were all of excellent quality, especially the bear and the crochet flowers. Incredible company, would definitely recommend.

25 de abril de 2026
Opinião espontânea
logótipo da Box of Hugs London

Resposta da Box of Hugs London

Hi Isabella,

Thank you so much for your lovely review. It really means a lot to us. We're so pleased that you loved the items you chose and that your gift arrived promptly!

Best wishes
The Box of Hugs Team xoxo

Classificada 5 em 5 estrelas

Bought for a friend to cheer them up

Bought for a friend to cheer them up. Plenty of boxes to choose from and you can also make up your own. Easy to order and quick delivery. My friend loved it. Good value for money to show someone that you care. Have used before and will use again.

7 de abril de 2026
logótipo da Box of Hugs London

Resposta da Box of Hugs London

Hello Deborah,

Thank you so much for your review. We're so pleased to hear that you found our site easy to use and that your friend loved her box of hugs!

Thank you so much for your orders and we hope to see you back again soon.

Best wishes
The Box of Hugs Team xoxo

Classificada 5 em 5 estrelas

Best customer service ever

I was sending a birthday gift from the US to the UK and Box of Hugs was so easy to customize and order from. The box was delivered as expected to my friend, who was truly delighted. Then Box of Hugs realized one of the food items was slightly past the best by date and went above and beyond to resolve the quality issue, without any complaints from us! Honestly have never received such wonderful, proactive customer service. Will be using them for all my UK gifts in the future.

8 de abril de 2026
logótipo da Box of Hugs London

Resposta da Box of Hugs London

Hello Kelly,

Thank you so much for such a lovely review. We're so pleased that we could provide such a positive experience for you. We hope your recipient loved their gift and look forward to helping you again in the future.

Best wishes
The Box of Hugs Team xoxo

Classificada 5 em 5 estrelas

Great company, highly recommended.

I have used Box of Hugs twice now and both times it has been a great success with both the recipients delighted. The delivery was really speedy and the goods are high quality and presented really well. Great company, highly recommended.

16 de abril de 2026
Opinião espontânea
logótipo da Box of Hugs London

Resposta da Box of Hugs London

Hi Joanna,

Thank you so much for your lovely review. We are so pleased to hear that your recipients loved their gifts!

Best wishes
The Box of Hugs Team xoxo

Classificada 5 em 5 estrelas

So much choice, great service, beautifully put together

I've ordered two boxes from Box of Hugs for different people, for different occasions, and been so impressed with them. The choice of gifts is excellent, my recipients have been so delighted by them and they're always delivered quickly and clearly put together with care. I love that this is a family run (sisters) business. It feels a very personal service, and that they really love what they do. I'll definitely be ordering from them again 🙂

17 de abril de 2026
Opinião espontânea
logótipo da Box of Hugs London

Resposta da Box of Hugs London

Hello Ruth,

Thank you so much for such a lovely review! It really means a lot that you and your recipients love our boxes so much, and we look forward to helping you again in the future.

Best wishes,
The Box of Hugs Team xoxo

Classificada 5 em 5 estrelas

Would recommend

Great company! I had a lot of fun picking the items to go in the box, which added a lovely personal touch. Easy to use and delivered quickly, with a great range of products. Would definitely use again!

7 de abril de 2026
logótipo da Box of Hugs London

Resposta da Box of Hugs London

Hi Hannah,

Thanks so much for your lovely review. We're so pleased you enjoyed selecting your gifts and that you found the website easy to use! We look forward to helping you again soon!

Best wishes
The Box of Hugs Team xoxo

Classificada 5 em 5 estrelas

A Box of Hugs - feel good product.

We originally received a box of hugs from a relative and have since sent 3 boxes of hugs to separate friends who all were thrilled with them. The most recent box was to our lovely optician who never fails to spread her joy.
We highly recommend this business for quality gifts, good food and great service. It always brings us pleasure to send these boxes.

14 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Incredible service & hampers!

An incredible business that is so perfectly female & family run! From attention to detail, organisation and a great website, I choose box of hugs every time we want to share some recognition or love at my work place! Always exactly on time, and perfectly executed - It makes such a difference to have a customised hamper for our staff. No more £200 hampers of random biscuits and wine, the items here are all fun, engaging, and tasty!

1 de abril de 2026
Classificada 5 em 5 estrelas

Cute daisies

Great choice, easy to follow ordering instructions, arrived quickly, cute little crochet flowers are a lovely keepsake. My friend loved her hug.

30 de março de 2026

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