Never contacted me to schedule requested appt
Because of a medicial problem, the nhs referred me to this service for an urgent appointment and BPAS never called me to schedule. I then tried calling them and the booking woman was frazzled and didn't really seem to care, even though she confirmed she saw the request in their system. She said she'd check with their team and call me back but she never did. I guess they just ignore people? It's so disheartening to see that this is the way they treat women in an extremely vulnerable time of need. I hope management takes this seriously because the people that work here are literally not doing their job, even when requested to assist by the hospitals.








