Great service both for delivery of hire equipment and collection. Brandon were also very helpful in allowing a last minute extension of the equipment hire due to unforeseen circumstances. Company seem... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I recently hired 4 builders trestle from Brandon Leeds branch, and I’ve been impressed with their service. The team has been professional, friendly, and easy to work with throughout the project. A spe... Ver mais
A empresa respondeu
Staff were terrible. Get a phone call the day before telling me that the cutter I'd ordered needed a transformer because they couldn't give me the one I ordered and it would be extra. When challenged... Ver mais
A empresa respondeu
It is always a pleasure to hire equipment from Brandon Hire. Everyone is very helpful from the team and appreciative. I never turn to any other company cause I am always certain that Brandon will deli... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contacto
Unit 1, Stadium Way, Elland Road, LS11 0EW, Leeds, Reino Unido
- 01132 707 372
4,4
Excelente
27 opiniões
Respondeu a 99% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
They delivered on time.
They delivered on time.
I could place the order fully online with no call backs from sales people.
Everything went smoothly.
12 de novembro de 2025
Resposta da Brandon Hire Station - Leeds
Hi Eric, thank you for your review. It's great to know that everything went smoothly and you were happy with our delivery and online hire services. Kind regards, the Brandon Hire Station team.
Good prompt service with excellent…
Good prompt service with excellent communication, knowledgeable delivery driver
11 de novembro de 2025
Resposta da Brandon Hire Station - Leeds
Hi Andy, thank you for your positive review. It's great to know that you received excellent communication and prompt service from our team. Kind regards, the Brandon Hire Station team.
Easy and helpful
The whole process was simple and quick. The staff went out of their way to help at the pick up as well. I thought they really wanted to do a good job.
29 de setembro de 2025
Resposta da Brandon Hire Station - Leeds
Hi Steve, thank you for your feedback about your recent hire experience. It's great to know that you felt the Leeds team were committed to providing great service and ensuring you got the help you needed throughout your hire. Thank you for hiring with us and we hope we can support you again soon. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Leeds
Hi Mike, thank you for choosing to hire with us. We're pleased to hear that you found our service efficient and our team polite. Please do get in touch if we can help with anything in the future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Leeds
Hi Paul, thank you for choosing to hire with us. We're pleased to hear that you had a 5-star experience and found our service very customer focussed. If you have any other equipment needs in the future, please don't hesitate to reach out. Kind regards, the Brandon Hire Station team.
Top Class Equipment and Tool Hire
Great service both for delivery of hire equipment and collection. Brandon were also very helpful in allowing a last minute extension of the equipment hire due to unforeseen circumstances. Company seems to be very efficient with friendly staff and their prices seem to be reasonable. Would definitely use again.
4 de agosto de 2025
Resposta da Brandon Hire Station - Leeds
Hi David, thank you for your positive feedback. It’s great to know you found our team friendly and our hire process efficient, and we're glad we could support you with a last minute extension. We appreciate your recommendation and look forward to helping you with any future tool hire needs. Kind regards, the Brandon Hire Station team.
Great Experience Hiring Builders Trestle
I recently hired 4 builders trestle from Brandon Leeds branch, and I’ve been impressed with their service. The team has been professional, friendly, and easy to work with throughout the project. A special mention to Lucas, who has been exceptionally helpful and attentive. Highly recommend!
22 de junho de 2025
Resposta da Brandon Hire Station - Leeds
Hi Peng, thank you for your brilliant review of our Leeds branch! We're very happy to hear that Lucas and the team offered helpful and attentive service throughout your hire experience. We appreciate your recommendation and hope we can support you again soon. Kind regards, the Brandon Hire Station team.
OK experience.....
The delivery of the scaffolding was good and it was light and easy to carry and handle. That said, for someone who has never had to use let alone erect a scaffold tower, it was a massive guessing game as to how to assemble the thing. It could have done with some sort of dummy guide or a QR code of sorts on the platform to take you through SAFE assembly of the tower.
2 de dezembro de 2024
Resposta da Brandon Hire Station - Leeds
Hi, thank you for taking the time to leave us this review concerning your recent scaffold tower hire. Although we do have step by step user guides on our product page for our scaffolding towers, we appreciate your feedback concerning a more accessible guide that our customers can access. We will take this feedback on board to ensure we continue to improve this service for our customers. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Leeds
Hi Stan, thank you for your review! We're pleased to hear that you always receive excellent service from our friendly and helpful Leeds team. Thank you for being a valued customer and we hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Leeds
Hi Sue, thank you for your 5-star review! We're delighted to hear that you were very pleased with our prices and the service provided by our Leeds team. Kind regards, the Brandon Hire Station team.
Delivery of equipment was late and poor…
Delivery of equipment was late and poor communication.
Collection was not on correct day, again poor communication.
Still not received refund for returned consumables.
8 de agosto de 2024
Resposta da Brandon Hire Station - Leeds
Hi Ed, we're extremely sorry that you have not heard back from our team concerning an expected refund. We have passed your review on to our customer team to investigate. Kind regards, the Brandon Hire Station team.
Excellent service
Excellent service. Very friendly and helpful member of staff 👍🏾
19 de julho de 2024
Resposta da Brandon Hire Station - Leeds
Hi Barry, thank you for your 5-star review. We're delighted to hear that you received excellent service and found our Leeds team friendly and helpful. Kind regards, the Brandon Hire Station team.
Professional as always
It is always a pleasure to hire equipment from Brandon Hire. Everyone is very helpful from the team and appreciative. I never turn to any other company cause I am always certain that Brandon will deliver 100% and without any trouble.
17 de junho de 2024
Resposta da Brandon Hire Station - Leeds
Hello Sergio, thank you for your 5-star review! We're delighted to hear that you always have a positive experience with our Leeds team and that you trust us to deliver 100% every time. Kind regards, the Brandon Hire Station team.
Never again.
Went to pickup the equipment I had paid for to be told that they could only accept UK passports. Absolute wasted my time. Never again.
29 de maio de 2024
Resposta da Brandon Hire Station - Leeds
Hi Javier, thank you for making us aware of this. We are extremely sorry if this was the impression that was given during your hire and apologise for any miscommunication from our team. Although two forms of ID are required from all of our customers, their nationality does not affect whether they can hire with us. We will pass your message on to our senior team to allow them to investigate this. Kind regards, the Brandon Hire Station team.
Paid for full tank of fuel in wacker…
Paid for full tank of fuel in wacker plate, only supplied quarter full, said had no fuel and would refund but didn’t
7 de maio de 2024
Resposta da Brandon Hire Station - Leeds
Hi Dave, we apologise that your hire experience did not meet your expectations and apologise that you have not heard back us. We will pass your comments on to our team to investigate this for you. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Leeds
Hi Gary, thank you for your positive review. We're glad to hear that our team were helpful and friendly during your visit. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Leeds
Good morning, thank you for your 5-star review. We're delighted to hear that you had a very good experience with us. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Leeds
Hi Andrew, thanks for your review! We're pleased to hear you had a positive experience with our Leeds team and found our service simple and effective. We appreciate your feedback and hope to see you again in the future. Kind regards, the Brandon Hire Station team.
Unacceptable
They were very late, then turned up without the items I ordered - so was further delayed.
31 de agosto de 2023
Resposta da Brandon Hire Station - Leeds
Good afternoon, we're extremely sorry for the delays you experienced due to later delivery and mistake with your order. This is not up to the high standard we expect to deliver and apologise for the inconvenience that we caused you. We will look into this to understand why it happened. Kind regards, the Brandon Hire Station team.
Very helpful staff
14 de agosto de 2023
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.