Excellent service! Professional, fast, and easy to use. Everyone at the branch was very kind and helpful explaining how the equipment works. Great prices, too. I highly recommend it.
A empresa respondeu
Localização
Alterar localizaçãoUnits 9, 10, Salisbury Square, Salisbury Street, NG7 2AB Nottingham, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
As ever what looked like a simple DIY job was more complicated and took longer. I had hired a tower scaffold for the weekend from Brandon. It arrived in a timely manner and extending the hire was easy... Ver mais
A empresa respondeu
I ordered a patio cleaner from the Nottingham branch for domestic use. The product was good and person delivering was very helpful and gave a good explanation of how to use the product. However, overa... Ver mais
A empresa respondeu
I needed a large hammer drill to remove a brick wall and foundations. The kit I hired was well maintained, clean and came with all of the additional bits needed for a good price.
Informações sobre a empresa
Escrito pela empresa
Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. All of our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 100+ Locations Throughout the UK. 450+ Delivery Vehicles.
Informações de contacto
Units 9, 10, Salisbury Square, Salisbury Street, NG7 2AB, Nottingham, Reino Unido
- 0115 9703 701
4,2
Bom
15 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent service
Excellent service! Professional, fast, and easy to use. Everyone at the branch was very kind and helpful explaining how the equipment works. Great prices, too. I highly recommend it.
29 de setembro de 2025
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi Joanna, thank you for your review about your recent hire experience at our Nottingham Salisbury Square branch. We're delighted to hear that the team provided excellent service and were kind and helpful when explaining how to use the equipment correctly. Your recommendation is greatly appreciated and we hope we can also support you with any future projects. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi Peter, thank you for your 5-star review. We're pleased to hear that you found our service reliable. Please do get in touch if we can help again in the future. Kind regards, the Brandon Hire Station team.
Thanks Brandon Hire
As ever what looked like a simple DIY job was more complicated and took longer. I had hired a tower scaffold for the weekend from Brandon. It arrived in a timely manner and extending the hire was easy. The guys at the Nottingham branch are super friendly and very helpful - the equipment hired worked perfectly.
15 de julho de 2025
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi Robin, thanks so much for your great review. We’re pleased to hear the scaffold tower delivery was efficient and that extending your hire was hassle-free. It’s fantastic to know the equipment worked perfectly and that our Salisbury Square team provided friendly and helpful service. We’re always here to support you with your tool hire needs, no matter how tricky the job gets! Kind regards, the Brandon Hire Station team.
Communication not great
I ordered a patio cleaner from the Nottingham branch for domestic use. The product was good and person delivering was very helpful and gave a good explanation of how to use the product. However, overall communication surrounding delivery and collection of the tool was poor. Was promised that on collection two people would show up as I had a badly sprained back and was unable to help move the cleaner down the side my property to the patio (it was a 2-person job). In the end, only one person showed up and I greatly aggravated my symptoms having to lift the 54 kg cleaner a metre off the ground.
12 de maio de 2025
Opinião espontânea
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi, thank you for your review and bringing this to our attention. We're extremely sorry to hear that our communication did not meet the usual high standards we expect in this instance and apologise for the position this created. If you would like to discuss this further with our customer team please give us a call on 0370 99 00 999. Kind regards, the Brandon Hire Station team.
Hammer Time
I needed a large hammer drill to remove a brick wall and foundations. The kit I hired was well maintained, clean and came with all of the additional bits needed for a good price.
11 de agosto de 2024
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi Craig, thank you for your review! We're delighted to hear that our Nottingham Salisbury Square team was friendly and helpful during your visit. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Deposit return delay
Hired a scaffold tower for one day. Paid fee and deposit. Used it for one day and called them to collect it that day. I can't get my deposit back because the branch haven't collected it from the job for 11 days. They say they are busy but it's sat in my customers back garden. If it gets stolen, then what? In the meantime, my money is not in my bank
15 de maio de 2024
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi Jason, thank you for bringing this to our attention. We apologise for the inconvenience you've experienced with the delay in collecting the scaffold tower. We understand your concerns and have passed this information on to our customer team to resolve. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi Michael, thank you for your positive feedback. We're delighted to hear that you were impressed with your tool hire experience and the service our Nottingham Salisbury Square team provided. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Hi Robert, thank you for your 5-star review. We're delighted to hear that our staff were super helpful during your visit. We appreciate your feedback and hope to assist you again in the future. Kind regards, the Brandon Hire Station team.
Great team at Brandon's
Great team at Brandon's. The guys were very helpful and clearly explained how everything worked
👍
5 de julho de 2023
Router hire
Competitive price for a router and worktop jig and really helpful and friendly staff. Would definitely use them again.
28 de março de 2023
Resposta da Brandon Hire Station - Nottingham - Salisbury Square
Good morning David, thank you for your review. We're pleased our prices are competitive for the router and worktop jog you hired and that the Brandon Hire Station branch staff were friendly. We look forward to seeing you again soon
Very helpful and knowledgeable
Proactive contact and updates from the station. Very helpful and knowledgeable.
2 de novembro de 2022
Great service
Very helpful staff. The ladder we ordered was not available but he made alternative arrangements and physically delivered to our home. Very proactive.
5 de julho de 2022
Vgood hire of a concrete breaker that…
Vgood hire of a concrete breaker that worked v well& all I needed for the job. Brought back a hour or so over as my cars off road, rang in& did not get charged more...Loads of 1tonne dumpers& diggers etc for self build projects. Also have good tools for sale like new mains stop keys for spigots from the 1920-50s that are hard to get& are only usually in large dedicated plumbers merchants
23 de maio de 2022
Opinião espontânea
good customer service
27 de abril de 2022
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.