Brandon Hire Station - Torquay Opiniões 

36
TrustScore: 4.5 em 5

4,7

95 Newton Road, TQ2 7AR Torquay, England, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Great service. Delivered and collected on time. Equipment worked well. Would recommend.

A empresa respondeu

Classificada 2 em 5 estrelas

Ordered a scafolding tower, when it was delivered I was told it wasnt suitable for the job so they brought me a different tower the following day. 1 week later an additional £70 was taken from my ac... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Efficient service from branch, but the quality of what I hired was terrible the tressels were rusted and filthy. hired 4 scaffold boards one I simply refused as it was so warped it would be dangerous... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Excellent, prompt, professional and knowledgeable service. Our 2nd tower was missing a couple of parts but Brandon had them with us within the hour. Definitely recommend and will not go anywhere e... Ver mais


Informações sobre a empresa

  1. Aluguer de equipamentos para construção civil
  2. Aluguer de ferramentas

Escrito pela empresa

Brandon Hire Station is the specialist tool hire and equipment hire division of Vp plc and is one of the UK’s largest providers of tools and equipment for Industry, Construction and DIY. Whether you work locally, regionally or nationally, we endeavour to meet all of your requirements. We ensure our customers are provided with a single point of contact, making your experience hassle free. As a national tool hire company, we have a branch network supported by over 450 vehicles to ensure we meet your demands as a customer. We track individual orders in real time as they move around the country. So for every single delivery or collection, we will be able update our customers of delivery and van locations in real time. This helps to provide real-time visibility for our customers and give you the ability to track orders and receive an electronic delivery and collection note. Think Tool Hire. Think Brandon Hire Station. More customers are choosing tools and equipment from Brandon Hire Station which offers exceptional customer support services, through our National Customer Service Centre and designated account managers. All designed to make your experience with us hassle free. We provide tools and equipment with delivery guaranteed within an agreed timescale at a number of locations through our branded vehicles and FORS accredited drivers. Over 2200 Catalogue Items. 40+ Locations Throughout the UK. 450+ Delivery Vehicles.


Informações de contacto

  • 95 Newton Road, TQ2 7AR, Torquay, England, Reino Unido

  • 01803 322 505

4,7

Excelente

TrustScore: 4.5 em 5

36 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(36)

532 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Excellent

Excellent, prompt, professional and knowledgeable service.
Our 2nd tower was missing a couple of parts but Brandon had them with us within the hour.
Definitely recommend and will not go anywhere else.

28 de maio de 2023
Classificada 5 em 5 estrelas

Hired the floor sander kit

Hired the floor sander kit. Brilliant service - then even helped me load the kit in the car.

27 de março de 2023
logótipo da Brandon Hire Station - Torquay

Resposta da Brandon Hire Station - Torquay

Good morning Tom, thank you for your review, it's great to know that the staff at the Brandon Hire Station branch were helpful with the floor sander kit, we hope you hire again soon

Classificada 3 em 5 estrelas

Worn out hire equipment

Efficient service from branch, but the quality of what I hired was terrible the tressels were rusted and filthy. hired 4 scaffold boards one I simply refused as it was so warped it would be dangerous to use, the other 3 were way beyond their useful life.

4 de novembro de 2022
logótipo da Brandon Hire Station - Torquay

Resposta da Brandon Hire Station - Torquay

Hi there Chris, hope you're well. Thank you for your comments, I appreciate you taking the time to leave some detailed feedback that we can use to improve our service.

I'm very sorry to hear that the equipment you received wasn't 100% and didn't meet your expectations, I understand this must have been disappointing and this isn't our usual high standard.

I've reached out to the Torquay branch to ask for the equipment to be investigated. We take this feedback very seriously, so I'm grateful for the opportunity to improve and ensure this isn't something that happens again.

If there is anything further you'd like to add, or anything else I can help with, please let me know and reach out to me on CustomerCare@brandonhirestation.com.

Have a great day! - Hannah

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