Returns took a long time to process, but their courtesy outweighed it! Very nice staff. super fast shipping
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Leia as opiniões dos outros
Questa volta, TUTTO PERFETTO! Pacco arrivato non abbottato, ordine eseguito domenica pomeriggio, tutti i capi arrivati oggi, martedì. Rimborso effettuati dei capi non consegnati nel precedente ordin... Ver mais
A empresa respondeu
Placed an order and accidentally clicked pay via shop as I was logged in instead of putting discount code in. I emailed and WhatsApped straight away to cancel order placed by mistake and they told me... Ver mais
Strepitosi… Non li conoscevo e sono rimasta piacevolmente sorpresa e soddisfatta: spedizione il giorno successivo, traking preciso ed in tempo reale… oltre al packaging eccezionale che offre la bors... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Brave Kid is a leader in the product research and development, manufacture and distribution of high-end children’s ready-to-wear and accessories collections. Its portfolio of licensed brands currently includes Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s line. Thanks to its unique know-how, leveraging on a 30-year experience in the sector, Brave Kid perfectly interprets designers and brands’ unique visions translating them into exciting, impeccably executed collections for international boys and girls. bravekid.com was launched in 2021, marking the company’s debut in the direct-to-consumer e-commerce arena. The ultimate expression of the company’s innovative consumer-centric vision, the online store offers an exceptional curation of kid’s products from the high-profile brands in the Brave Kid’s portfolio, including Diesel, Marni, Dsquared2, N°21, MM6 Maison Margiela, MAX&Co. and MYAR children’s collections, as well exclusive designer’ collaborations. An automated warehouse guarantees an impeccable service thanks to quick and efficient inbound and outbound logistics, ensuring fast and in-time deliveries.
Informações de contacto
Via Fosse, 36063, Marostica, Itália
- +393666184270
- customercare@bravekid.com
- bravekid.com
3,8
Bom
117 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 12% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Esperienza positiva
Esperienza positiva . T-shirt rispecchia la descrizione e l’immagine . Ottimo prodotto e ottimo prezzo. Consegna veloce
27 de janeiro de 2025
Resposta da Brave Kid
Gentile Irene,
ti ringraziamo molto per il feedback positivo! Siamo felici di sapere che la sua esperienza con Brave Kid sia stata positiva.
Speriamo di rivederla presto sul nostro e-store!
Team Brave Kid
Just Perfect!!!!
28 de janeiro de 2025
Resposta da Brave Kid
Dear Eirini,
thank you very much for your positive feedback! We are very happy to hear that your experience with Brave Kid was good.
We hope to see you soon on our e-store!
Brave Kid Team
Le service client ne répond pas
Le service client ne répond pas ! Ma commande n’a pas était expédié. Je déconseille bravekid
6 de janeiro de 2025
Opinião espontânea
Resposta da Brave Kid
Dear Emre,
we are very sorry for your negative experience and apologise if you did not receive proper assistance and updates on your order in time.
We confirm that we have acknowledged your enquiry by email. We kindly suggest you to look at your inbox.
We sincerely apologise for the inconvenience and we will do our best to solve the situation and earn your trust again.
Kind regards,
Brave Kid Team
My experience was brilliant
Service was excellent,really well informed with the delivery details,kept up to date with with everything that was going on at all times.My hoodies is amazing and arrived in perfect condition Thanks😊
27 de dezembro de 2024
Resposta da Brave Kid
Dear Jeremy,
thank you very much for your positive feedback! We are very happy to hear that your experience with Brave Kid was good.
We hope to see you soon on our store!
Brave Kid Team
Super fast delivery
Super fast delivery, in time for Xmas. Super happy, thank you ☺️ Merry Xmas
23 de dezembro de 2024
Opinião espontânea
I didn’t like that I never received a…
I didn’t like that I never received a tracking number
3 de dezembro de 2024
Opinião espontânea
Resposta da Brave Kid
Dear Paul,
we are sorry for your experience. Usually an email with the tracking is always sent once the order has been shipped. We apologise if you did not receive it.
Brave Kid Team
Horrible company a fraud my package is
Horrible company a fraud my package is. Missing and they are doing nothing about it I would not recommend this place at all stay away
3 de dezembro de 2024
Opinião espontânea
Resposta da Brave Kid
Dear Jasmine,
we are very sorry for your negative experience and apologise if you did not receive proper assistance and updates on your order in time.
We confirm that we have acknowledged your enquiry by email. We kindly suggest you to look at your inbox.
We sincerely apologise for the inconvenience and we will do our best to solve the situation and earn your trust again.
Brave Kid Team
Ottimo prodotto
Ottimo prodotto. L'idea del imballaggio riutilizzabile molto bella
26 de novembro de 2024
Their prompt reply is topnotch
Their prompt reply is topnotch. Good quality cloth
17 de outubro de 2024
Opinião espontânea
Esperienza fantastica
Ordinato 3 felpe 1 marca dsquared,e le altre diesel.Ordine confermato in data 22/09 e pacco arrivato il 26/09.Misure perfette e spedizione in tempo,bellissima esperienza,ritornerò sicuramente
24 de setembro de 2024
Resposta da Brave Kid
Dear Customer, we are sorry to hear that. We replied to you by private email. Your issue has been solved from our customer service. We hope you will come back soon. We remain at your disposal for further info. BRAVE KID team
Disponibili ottimi capi veloci nel rispondere
Ottimi capi personale veloce nel rispondere!problematiche risolte in giornata consiglio i vostri acquisti da loro
26 de julho de 2024
Resposta da Brave Kid
Dear Aisha, we are sorry about your issue. We replied to you by private email. Waiting for your kind reply. We remain at your disposal. BRAVE KID team
My Shirt was delievered today and why…
My Shirt was delievered today and why do every letter on the shirt has a hole where the letters are placed. I need a new shirt or something because this is not it!!!!! My email is jeremyh6040@gmail hit me back immediately!!
15 de abril de 2024
Opinião espontânea
Resposta da Brave Kid
Dear Jeremy, we've already replied to you by a private email. We remember you if you are not satisfied of your item, you can proceed with a free refund within 30 days after receiving it. We remain at your disposal.
BRAVE KID team
Assolutamente positiva e veloce
4 de abril de 2024
Opinião espontânea
spedizione veloce e materiale come da…
spedizione veloce e materiale come da descrizione
25 de março de 2024
Resposta da Brave Kid
Buongiorno, grazie per la gentile recensione.
Ci auguriamo di rivederti presto, BRAVE KID team.
👍👍👍👍👍👍👍👍👍👍
25 de março de 2024
Resposta da Brave Kid
Hey Brave, thank you for your kind review! We appreciate your support and hope to see you again soon. Best regards, the Brave Kid Team
10/10 service,quality and delivery
I honestly can’t fault anything about this whole experience. The delivery was fast and efficient. The quality of the clothing is 10/10, this was my first time ordering from this website but they have made a customer for life. My only wish is if there was a size up on sweatshirt as it’s a little on small size. But overall thank you
28 de março de 2024
Opinião espontânea
Resposta da Brave Kid
Hey Brave, it's great to read your kind words. It's nice to know that our customers appreciate the quality we strive for! We look forward to seeing you soon, Brave Kid Team
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