i had to cancel my subscription and was having trouble finding where but the website was really helpful and i just sent in a request and it was dealt with the same day and my cancellation put through.... Ver mais
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Leia as opiniões dos outros
Pia has always been so helpful and responds so quickly to my questions. We had concerns about the changes from Mira to Brida but she explained very thoroughly why the changes had occurred as well as... Ver mais
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As I didn't expect to receive my order every 28 days, I connected the company. Pia immediately cancelled the order and now after a couple of days, my payment has been refunded. I have been using Mi... Ver mais
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They automatically signed me up to one those repeat order scams without me requesting it. I then had the hassle of having to try to cancel it without involving my bank! So this is not a company th... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Brida is on a mission to help people live with less pain and more freedom. We believe real relief shouldn't be complicated, expensive, or out of reach, that's why we create simple, effective products designed to ease the everyday discomforts that hold you back. From soothing burning, tingling, and aches to supporting better sleep, movement, and comfort, every Brida product is made with real people and real results in mind. Our formulas use natural, carefully chosen ingredients, because feeling better should never come at the cost of your wellbeing. Over 52,000 customers have already trusted Brida to bring comfort back into their lives, and every order is backed by our 90-day money-back guarantee. No questions, no hassle, just the relief you've been searching for. Visit bridarelief.com to explore our range. Already a Brida customer? We'd love to hear your story, share your review here.
Informações de contacto
73 Omega Dr Suite 140, 19713, Newark, Estados Unidos da América
- support@bridarelief.com
- bridarelief.com
4,4
Excelente
30 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As pessoas também visitaram
Excellent Service as usual
Excellent Service as usual
Always kept in touch regarding delivery process.
1 de agosto de 2026
Opinião espontânea
Resposta da Brida
Thank you, Mr Hewes. We’re really glad the delivery updates have been helpful and that the service has continued to meet your expectations.
It’s always our aim to keep things clear from order to delivery, so your feedback is genuinely appreciated. ⭐
i had to cancel my subscription and was…
i had to cancel my subscription and was having trouble finding where but the website was really helpful and i just sent in a request and it was dealt with the same day and my cancellation put through. Really helpful staff at the end of my email. great response.
1 de agosto de 2026
Opinião espontânea
Resposta da Brida
Thank you for sharing this, Lyn. We’re glad you were able to reach us easily through the website and that your cancellation request was handled the same day.
We know subscription changes should feel simple and stress-free, so it’s lovely to hear our team was able to help you quickly and clearly. We truly appreciate your kind feedback. ✨
Great customer service!
Pia Megan Ann looked into my account and managed to resolved my issue in short order, great customer service!
20 de julho de 2026
Opinião espontânea
Resposta da Brida
Mark, thank you for taking the time to share this. We’re so pleased Pia Megan Ann was able to look into your account and get the issue resolved quickly for you.
We know how important it is to have concerns handled without delay, so your feedback means a great deal to us. 💚
Pia has always been so helpful and…
Pia has always been so helpful and responds so quickly to my questions. We had concerns about the changes from Mira to Brida but she explained very thoroughly why the changes had occurred as well as it being more effective with the added ingredients.
As a Brida representative I would give her a 5 plus.
13 de julho de 2026
Opinião espontânea
Resposta da Brida
Elaine, thank you so much for this thoughtful review. We’re really glad Pia was able to answer your questions quickly and help make the change from Mira to Brida feel clearer and more reassuring.
We know changes like this can naturally raise questions, so it means a lot that you felt well-supported and informed throughout. Your “5 plus” for Pia will definitely mean so much to her, and we truly appreciate your continued trust in Brida. 💚
So many fake products
Hi can you tell me how I can order this product I have seen that a lot of fake creams using your name can I order direct from your company
7 de julho de 2026
Opinião espontânea
Resposta da Brida
Hi Paul, thank you for checking with us first. We completely understand your concern, as there are unfortunately imitation products online using similar names and branding.
To make sure you receive the genuine Brida formula, please order directly through our official website. Our team will also be happy to help if you have any questions before placing your order. 💚
I loved it immediately
I loved it immediately. Got rid of the painful stabs and the pain in my toes. It also got rid of some tingling I've had for years in my thigh. I'm talking about Mira and although Brida is as good. I'm so sad that we have lost that lovely methol smell. Please please bring it back!!!!!
2 de julho de 2026
Opinião espontânea
Resposta da Brida
Lori, this was lovely to read — thank you for sharing it with us. We’re so glad Mira gave you such quick comfort, especially with the painful stabs, toe pain, and the tingling you had been dealing with for so long.
We also completely understand missing that familiar menthol scent. Sometimes it’s those little details that make a product feel like “the one,” and your feedback is truly helpful for our team to hear. Thank you for still recognizing Brida as a product that works for you. 💚
Repeat Order Scam
They automatically signed me up to one those repeat order scams without me requesting it. I then had the hassle of having to try to cancel it without involving my bank!
So this is not a company that you can trust their mission is not to stop pain their mission is to scam as many repeat orders as possible!
31 de maio de 2026
Opinião espontânea
Resposta da Brida
Hi Chris, we’re sorry to hear this was your experience and completely understand why an unexpected repeat order would feel frustrating.
We can see that you have already contacted our support team, and we’ll make sure your cancellation request is handled properly and reviewed with care. Our intention is never to cause confusion, and we appreciate you bringing this to our attention so we can help resolve it directly. Please continue the conversation with us through support@bridarelief.com so our team can assist you further with the order details.
I unfortunately am not happy with the…
I unfortunately am not happy with the product. I used it twice a day until the jar was empty. I have not noticed any improvement. I still have the tingling in my feet and since using it have felt that the area under my toes has increased in size.
1 de julho de 2025
Opinião espontânea
Resposta da Brida
Gail, thank you for taking the time to share your experience. We’re truly sorry to hear that Brida did not bring the improvement you were hoping for, especially after using the jar consistently.
We understand how frustrating and disappointing that must feel. Since you also mentioned a change in the area under your toes, we’d really like our support team to look into this with care and make sure your case is properly reviewed. Please contact us directly at support@bridarelief.com with your order details so we can assist you further.
An excellent product that does what it…
An excellent product that does what it says. Customer Service cannot be faulted. I made an error on my order and when I contacted Brida they corrected my mistake immediately.
26 de junho de 2026
Opinião espontânea
Resposta da Brida
Alan, we really appreciate you taking the time to leave this. It’s great to hear that Brida has delivered the experience you hoped for, and we’re glad our team could quickly correct the order issue for you.
Thank you for giving us the chance to help and for sharing such kind feedback. ✨
order every 28 days
As I didn't expect to receive my order every 28 days, I connected the company. Pia immediately cancelled the order and now after a couple of days, my payment has been refunded.
I have been using Mira for some time now, I absolutely love it. I am about to start on my first container of Brida and am looking forward to the continued relief.
Thank you again Pia Megan Ann.
27 de junho de 2026
Opinião espontânea
Resposta da Brida
Jen, thank you so much for sharing this. We’re really glad Pia was able to help sort everything out quickly and that your refund came through smoothly.
We completely understand the 28-day order timing may have been unexpected, so we appreciate your patience while we resolved it. It’s wonderful to hear how much you’ve loved Mira, and we hope your first jar of Brida brings you that same continued comfort. Thank you again for your trust and kind words. 💚
Brida replaces Mira, is it as good?
Brida is a new product, I have used its original, Mira, to great effect.
I am experiencing minor skin problems with Brida, have received full and frank responses, the matter is being investigated, and am awaiting an update.
The ease of contact and reply impressed.
29 de junho de 2026
Opinião espontânea
Resposta da Brida
Barry, thank you for sharing such balanced feedback. We’re really pleased to hear that Mira worked well for you in the past, and we appreciate you giving Brida a try as its new version.
We’re sorry to hear you’ve experienced some minor skin concerns, but we’re glad our team has been easy to reach and transparent with you while this is being looked into. Thank you for your patience and for giving us the opportunity to follow this through properly. 🌿
Thank you for dealing with my query so…
Thank you for dealing with my query so promptly, I look forward to receiving my order of Brida products and am hopeful they will be even more effective than the Mira cream I previously purchased.
26 de junho de 2026
Opinião espontânea
Resposta da Brida
Christine, thank you for this thoughtful note. We’re so glad your query was handled promptly, and we really appreciate you continuing with us from Mira to Brida.
We hope your Brida order reaches you soon and that you’ll love the experience even more. Thank you for giving us the chance to keep supporting you. ✨
Issue Resolved Quickly
How quickly my issue was resolved. Also money was reimbursed in my bank account immediately. A bit confusing when Mira changed name to Brida but issue resolved immediately. I was very pleased with the service. Very helpful.
25 de junho de 2026
Opinião espontânea
Resposta da Brida
Janice, thank you for taking the time to share this. We completely understand how the change from Mira to Brida could feel a little confusing at first, so we’re really glad our team was able to resolve everything quickly and make the process easier for you.
It means a lot to know you were pleased with the service, and we truly appreciate your patience and kind feedback. 💚
Very helpful person
Prompt replies to my emails
Assuring me my order has been sent and telling me I'm a valued customer
26 de junho de 2026
Opinião espontânea
Resposta da Brida
Thank you for sharing this, A.R. McQueen. We’re really glad our team could keep you updated and give you peace of mind about your order.
Every customer matters to us, so it means a lot to know that came through in the support you received. We truly appreciate your kind words. 💚
Pia was very helpful with my query and…
Pia was very helpful with my query and responsive changing the frequency of my subscription thank you as I want to keep using the product
25 de junho de 2026
Opinião espontânea
Resposta da Brida
Mrs Rice, thank you so much for taking the time to share this. We’re really glad Pia was able to help adjust your subscription frequency and make everything feel a little easier for you.
It means a lot to know you want to continue using Brida, and we’re grateful to be part of something that supports your comfort. Thank you for your trust and kind words. ⭐
Excellent customer service with…
Excellent customer service with immediate reply to query.
Strongly recommend this company, they couldn't be more helpful.
22 de junho de 2026
Opinião espontânea
Resposta da Brida
Sandra, thank you so much for your kind words. We’re really pleased to hear that your query was answered quickly and that our team was able to make things easy for you.
Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience with Brida. ⭐
I’m using Brida for abdominal nerve…
I’m using Brida for abdominal nerve spasms. As I’ve got other issues as well I’m still trying out how effective it is for me. Brida has improved a lot on its previous version Mira. It’s very pleasant to use and absorbs into the skin well.
22 de junho de 2026
Opinião espontânea
Resposta da Brida
Thank you for sharing this, Rudi. We’re really glad to hear that Brida feels pleasant on the skin, absorbs well, and that you’ve noticed a positive difference from Mira.
It sounds like you’re still seeing how it fits with your needs, and we truly appreciate you taking the time to give such thoughtful feedback while you continue using it. Thank you for choosing Brida and for letting us be part of your comfort routine. ✨
I’m just saying that I am totally…
I’m just saying that I am totally satisfied with my purchase of brida it’s the first thing that I have bought that actually works for me it i put it on my feet when I get up in the morning and it lasts for the best part of the day and then i put it on again just before getting into bed and that does until the morning i have also tried it on my hip because i have chronic pain which nothing works for and it has helped me although it doesn’t last for long the way it works for my feet i would strongly recommend it for your feet which is why i am waiting on my next purchase even though i had three jars left but i shared them out with my family i want to make sure I don’t run out and I will continue using this product for the rest of my days thank you brida for enabling me to be able to stay on my feet as before i couldn’t walk to far without getting pain but it is all different now with the product I i have got my feet back to normal 🌹🦶😀
20 de junho de 2026
Opinião espontânea
Resposta da Brida
Kathleen, thank you so much for taking the time to share this with us. It honestly means a lot to hear how much Brida has helped with your feet and daily comfort, especially after trying other things without the same result.
We’re so glad the cream has made such a difference for you, and it’s lovely to hear that you’ve even shared your jars with your family. Thank you for trusting Brida and for your kind recommendation. We truly appreciate your support. 🌿
After sorting out why “Mira” had become…
After sorting out why “Mira” had become “BRIDA”, I placed an order which was quickly expedited. All good with the new cream, as good as ever. Mike D
17 de junho de 2026
Opinião espontânea
Resposta da Brida
Thank you so much for sharing this, Mike! We’re so happy we could help clarify the change from Mira to Brida, and it’s wonderful to hear that your order arrived quickly. We truly appreciate your continued support and are glad to know you’re enjoying the new cream just as much. 💚
BRIDA CARES ABOUT CUSTOMERS
I was helped by a really helpful lady today called Pia Megan Ann.she put my mind at ease and resolved the problem I had emailed regarding an order. My stress over this has now gone & I can relax and know in future that Brida customer service can be relied on if you have a problem. Thankyou again Pia Megan Ann .
15 de junho de 2026
Opinião espontânea
Resposta da Brida
Thank you so much for sharing this! We’re so happy to hear that Pia Megan Ann was able to help put your mind at ease and resolve your order concern. It truly means a lot to know you feel supported and reassured by our team. We appreciate your kind words and support. 💚
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