Beware of Verbal Representations - Stop - Do not pass GO!
I support business but will not support a company that gives you verbal assurance that they cannot comply with. I cancelled their services 2 days after I paid them. No work was started or completed on the creation of a website. Now Peter Nelson refuses to return my money and he is lying about the reason for the cancellation. Beware of their sales representatives, Peter. I engaged Bridgenext Technologies for website development services. Shortly after payment, I reviewed the written sales terms and found the language to be vague, incomplete, and inconsistent with the assurances I requested and that were verbally agreed to by their representative. The written terms did not guarantee the unrestricted ownership, access, and long-term control I required. After consulting with an attorney, I informed sales representative that the terms presented were unacceptable because they did not match the verbal assurances I had been given. I notified Bridgenext office by phone and immediately followed with an email to the sales representative, Peter. I also canceled the design appointment scheduled for later that day and clearly stated that I was terminating the engagement before any work began. Peter asked me to rescind my cancellation request, and I refused, reiterating that I wanted my money returned. At no time did I authorize work to begin. There were no drafts, no designs, no development work, and no deliverables of any kind presented to me. The project never commenced. Despite this, BridgeNext is now refusing to refund my payment. Their claim that work was initiated is not truthful. I ended the relationship entirely due to the lack of a mutually accepted agreement! Look for services from a different provider and do not trust the sales representative.
30 de março de 2026
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