Brindisa Opiniões 

2793
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Such a good quality products from real Spain! I didn’t know Brindisa has their own shop and discovering it has been a game changer. Spanish nostalgia is solved now for us Spanish living abroad. Fair p... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Love all the products at Brindisa, we have been fans for years, the quality is fabulous and I could spend ages on the site. I find it really inspiring and it always makes me want to visit the places t... Ver mais

Classificada 4 em 5 estrelas

Easy ordering process. Good communication. Unfortunately, despite ask g for the delivery to take place on Tuesday 29th November, I received a message from them saying it would be delivered on Mond... Ver mais

Classificada 5 em 5 estrelas

Hello Monika The service from your company, especially Christian, was great, and the products, Serrano ham, various pulses, and gespacho were excellent. Unfortunately, we had serious issues with... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Mercearia gourmet
  2. Fornecedor de Alimentos e Bebidas
  3. Supermercado grossista

Escrito pela empresa

The True Taste of Spain. Brindisa have been importing the very best ingredients from Spain for over 30 years, helping put Spanish gastronomy on the map here in the UK. Influenced by founder and owner Monika Linton’s early years on Spain’s Eastern coast, Brindisa is a celebration of the varied cultures, landscapes and above all, the exceptional foods of Spain. Shop online at brindisa.com for ham, cheese, olive oil and more delivered to your door. Please note Brindisa Ltd are the wholesalers of Spanish foods. For reviews relating to our restaurants, please visit our sister company, Brindisa Kitchens.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(2793)

4 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 4 em 5 estrelas

Good service

Good service, I required a delayed delivery and it happened.

The recipe was underwhelming, squid with ardina beans, so added chorizo to give it some oomph!

29 de setembro de 2024
Classificada 5 em 5 estrelas

Excellent products!

Excellent products!
Wish they were closer to me tbh but everything was shipped beautifully and super-fast. Will deffo be a regular customer - have already recommended to people!

27 de setembro de 2024
Classificada 5 em 5 estrelas

Love all the products at Brindisa

Love all the products at Brindisa, we have been fans for years, the quality is fabulous and I could spend ages on the site. I find it really inspiring and it always makes me want to visit the places the products are from, it all feels so carefully curated but incredibly efficient and well packaged, this time I also purchased Monica’s book and there is so much information and knowledge and inspiring travel stories that I am savouring each page! I am only on page 15! Absolutely fabulous! Amazing Brindisa team!

25 de outubro de 2024
Classificada 2 em 5 estrelas

Señorío Salchichón …

I ordered two Señorío Ibérico Salchichón and I am regretting having ordered them. One and a half of them will go uneaten. The product is very lacking in flavour and overly fatty. There are so many very good alternative Spanish Salchichón that I am at a loss to understand why Brindisa stock this product.

21 de outubro de 2024
logótipo da Brindisa

Resposta da Brindisa

Hi there Peter

Thank you for your honest feedback. I'm terribly sorry to see that this batch of salchichon was not to it's usual flavour for you, some may have more fat content than others.

I would love to send you one free of charge from a new batch that we have in stock at the moment to see if this one is more flavoursome than the one you purchased.
If you would be happy to try this and give me honest feedback, please send me an email confirming this to contact@brindisa.com and I will take care of the rest.

Stefanie - CST

Classificada 4 em 5 estrelas

Easy ordering process

Easy ordering process. Good communication.
Unfortunately, despite ask g for the delivery to take place on Tuesday 29th November, I received a message from them saying it would be delivered on Monday 28th November ….. which didn’t happen !
It was delivered on 29th! A bit of confusion here.
Though perfectly edible, I did wonder when the tarta had been baked.

19 de outubro de 2024
Classificada 5 em 5 estrelas

Authentically Spanish.

Authentically Spanish.
Consistent in quality and service.
Classic favourites and fresh new arrivals.
Pretty wonderful.

16 de setembro de 2024
logótipo da Brindisa

Resposta da Brindisa

Thank you so much for your kind words - very much appreciated!

Best wishes,
Alessandra - Brindisa Team

Classificada 5 em 5 estrelas

Very pleased with products ordered

Very pleased with products ordered; excellent texture to both the morcilla and chorizo.

16 de setembro de 2024
logótipo da Brindisa

Resposta da Brindisa

Thank you for your feedback. So glad to hear you enjoyed our authentic Spanish treats!

Best wishes,
Alessandra - Brindisa Team

Classificada 2 em 5 estrelas

Not how I exspect a complaint to be dealt with

Well I recieved a block of cheese with a sell by date of 2023 , I then sent emails and phoned your company twice , After all this I received an email stating that it was a factory label printing error ,and if replaced would have the same date on , so would I wish to keep it as basically, the replacement would be the same
I find this a little bizarre, and also no real apology or remuneration, for my time and trouble
Brian Hand

16 de setembro de 2024
logótipo da Brindisa

Resposta da Brindisa

Hi there Brian,

Thank you for taking the time out to leave us a review.
I'm terribly sorry you feel that this was not dealt with how you envisioned and we fell short of your expectations on this occasion. However we acted by following these steps...

Once we received your photos, these were were sent to our technical team who in turn got in contact with the suppliers immediately. The suppliers worked very quickly to cross-match the product batch numbers and identify the labelling errors. They provided us with this information and assured us all cheese with this labelling were safe to consume.

After sending you this information, I presumed all was well as you had accepted the explanation. However, you have my direct email address, please feel free to contact me if you need any further assistance regarding this matter.

Stefanie - Customer Services

Classificada 5 em 5 estrelas

Muy buen

Very attentive, fast service and highly enjoyable experience. One customer has a nut allergy and the wonderful server Valeria, helped navigate the options

23 de outubro de 2024
Opinião espontânea
logótipo da Brindisa

Resposta da Brindisa

Thank you for leaving us a review - so pleased to hear you had a great experience!

Best wishes,
Alessandra - Brindisa Team

Classificada 5 em 5 estrelas

Great shopping experience

Great shopping experience, prompt delivery and customer service and amazing produce!

10 de outubro de 2024
logótipo da Brindisa

Resposta da Brindisa

Thank you very much for taking the time to write us such a lovely review. We're very pleased to hear you had a great experience.

Best wishes,
Alessandra - Brindisa Team

Classificada 5 em 5 estrelas

5 Stars All round

Authentic quality products. First class service.

8 de outubro de 2024
logótipo da Brindisa

Resposta da Brindisa

Thank you very much for your lovely review!

Best wishes,
Alessandra - Brindisa Team

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