Bristolbouncycastlehire Opiniões 

88
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

What an amazing experience the 2 women where wonderful and planned everything. All children had an amazing time and including the adults. It was definitely an experience and one I would happily recomm... Ver mais

Classificada 5 em 5 estrelas

We booked similar services before for couple of occasions but this one particularly were the best! Price wise & the service & how lovely the staff was 👌🏼 highly recommended 🙏🏻

Classificada 5 em 5 estrelas

Used Bristol bouncy castle company for my daughter’s 6th party. Good customer service even for the awkward customers like myself who couldn’t decide on which castle to go for. Good value for money l... Ver mais

Classificada 1 em 5 estrelas

Absolutely awful completely 1st of May my mum booked this company for my sisters 8th birthday party which was today, 2 hours before the party started they decided to text my mum and tell her they... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços para festas infantis
  2. Aluguer de castelos insufláveis
  3. Discoteca móvel
  4. Serviço de aluguer de artigos de festa

Escrito pela empresa

Bristol Bouncy Castle Hire offers top-quality inflatable castle hire and kids' party entertainment services throughout Bristol and surrounding areas, including Newport & Cardiff Our extensive selection includes bouncy castles, inflatable slides, mascots, and Dj/Disco hire, perfect for birthdays, community events, and family gatherings. With affordable rates and reliable service, we make it easy to bring fun and excitement to your next event. Choose Bristol Bouncy Castle Hire for a hassle-free, memorable party experience! When choosing Bristol Bouncy Castle Hire, you’re selecting the best in party entertainment for Bristol and beyond. Our professional team ensures seamless setup and safety, giving you peace of mind for your event. Whether it’s a kids' party, community gathering, or special occasion, our commitment to quality and customer satisfaction sets us apart from other party hire services in Bristol. Choose us for exceptional service, a wide variety of inflatable options, and a fun-filled, Book Your Paw Patrol Party Today! Ready to make your child’s Paw Patrol-themed party a reality? Get in touch with us today to book your mascot, bouncy castle and party packages! Phone: 07706 719708 (Call or WhatsApp) Email: support@bristolbouncycastlehire.co.uk Website: www.bristolbouncycastlehire.co.uk


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

88 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(88)

54 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Minion Mascot!

We hired a minion mascot for my son’s birthday and he was completely over joyed! Had great contact during the day on when they would be arriving/near by etc. the person in the mascot interacted brilliantly with the children and they were so happy! Only tip I’d give is their emails bounced back when I was chasing confirmation nearer the time but after contacting them on what’s app they responded and put my mind at rest. Would definitely use again!

17 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Small toddler bouncy castle - perfect!

Hired a small toddler bouncy castle for a garden party in August - the kids had great fun! Contacted company via WhatsApp and had a quick and helpful responses. Set up and collection was so speedy and efficient and cost was really reasonable. Would 100% use this company again! Thank you.

16 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Would highly recommend!

We had a really great experience with this bouncy castle company. They arrived on time, set everything up efficiently, and even allowed us to extend our hire time, which was a huge bonus. Overall, they were fantastic, and we’d definitely use them again!

16 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service

Great service, Got the job done no faffing!
Bouncy castle was great and all the children loved it! Will definitely use again!

14 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Couldnt fault this company

Couldnt fault this company. I got in touch as wanted something specific. They got it sorted for me, kept in touch throughout the process, delivery and collection went smooth. Thanks so much!

3 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Such a fantastic day …

I honestly don’t know what to say other than thank you so much for an amazing day! My daughter and her friends had a whale of a time!! Your team were so friendly and nothing was too much for them. They even helped us set up and put away at the end of the day! Would 110% book again!

27 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Lack of customer care, communication and bouncy castle

I booked a bouncy castle as the main feature of my 30th birthday party. I received a text on the day to say the van had broken down and they would try to find a solution as soon as possible. They then stated they were struggling because all the other bouncy castles were booked that day; however, it was the van that was broken, not the bouncy castle. I'm disappointed they didn't have a spare van or hire one on the day.

At no point did they actually let me know that it definitely wasn't coming, and when I asked for an update, they ignored my message. I had no further communication from the company. I asked for my deposit back and they did send this however they have not once apologised for letting me down or sent any correspondance at all. I understand that things go wrong but the lack of care and communiction has been very upsetting. It was obvious that they really didn't care about me as a customer.

Would not recommend.

26 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Want a sh*te company

Cancelled last minute, with a shit excuse me. And threatened my wife and kids. Stay well clear. A bunch of clowns all the way. Threatening my family……really…..

26 de julho de 2025
Opinião espontânea
logótipo da Bristolbouncycastlehire

Resposta da Bristolbouncycastlehire

Martin, at least be honest. Yes, we cancelled your booking. We offered your wife a full refund, a £30 goodwill gesture, and even said we’d drop the items off if needed FOR FREE
We simply couldn’t reach the booking location. You then harassed us across our social media, called us fraudulent and used abusive language. After 15 aggressive comments on other customer posts, we warned you we'd issue a cease and desist LETTER TO YOUR ADDRESS this was the threat!!!
Non physical!
You then escalated further, threatening consequences, saying your life’s mission was to destroy our company and “find” us. We sent our we stood up for ourselves to show we weren’t intimidated and even shared a location to avoid drama saving you the need to "find us" You screenshotted it and said you’d use it in reviews. Frankly, you’ve been the most hostile individual we’ve dealt with. Your aggressive behaviour is not only unacceptable, it’s concerning. Your review is a snippet and anyone can email us at Support@Bristolbouncycastlehire.co.uk for all of the screenshots of this conversation to prove our case.

We’ll be reporting this conduct to the appropriate authorities also.

Be honest noone just cancels a booking then threatens people it's absolute nonsense.
The money is refunded and you have not once mentioned the £30 good will and use of our stuff FOR FREE it's unbelievable.
While we hope your child has a good birthday you are an absolute disgrace and no company should dare have any hardship when dealing with you.

Classificada 1 em 5 estrelas

Do not recommend

After all the reviews, I messaged for reassurance and was reassured (after a long wait for a response) Less than 18 hours to my son’s 1st party and they cancel. Do not recommend.

26 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Party package

Super easy booking, great communication and a fantastic party package - the Spiderman mascot was ace with the kids, value for money as other than the food everything was all sorted for me 🙂 would reccommend

12 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We recently hired a bouncy castle from…

We recently hired a bouncy castle from Bristol Bouncy Castle Hire for our daughters birthday party, and we couldn't be happier with the experience! From start to finish, the team was absolutely brilliant.

Booking was a breeze, and they were really helpful in guiding us to the perfect castle for our garden size and the age of the children. On the day of the party, the delivery and setup were incredibly efficient and professional.
The team was friendly, polite, and clearly very experienced. They made sure everything was secure and safe before they left, giving us complete peace of mind.

The bouncy castle itself was spotless and provided hours of entertainment for all the kids. It was definitely the highlight of the party! Collection was just as smooth and hassle-free.

We highly recommend Bristol Bouncy Castle Hire to anyone looking to add some extra fun to their event. Their excellent service, quality equipment, and friendly staff truly made our son's birthday unforgettable. We'll definitely be using them again!

22 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great and simple experience

Great and simple experience, booked a castle for a birthday party, castle was clean and looked amazing, set up on time and the kids loved it,

Simply can't argue with the quality of service received,

12 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Very good morning using Bristol bouncy…

Very good morning using Bristol bouncy castles they arrived on time and had the best equipment for us! Was an amazing experience with the mascots & the kids loved every minute of it best service around here for sure !👍

12 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Trusted supplier,

Trusted supplier, top quality equipment, really nice guy and on time. Wouldn’t go anywhere else for a bouncy castle .

13 de julho de 2025
Opinião espontânea

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