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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Called into the store having previously called to confirm they would be interested in purchasing some gold coins. Having been provided with a quote they stated, however, that they couldn’t pay me beca... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Good morning I have just visited Bristol Gold in Fishponds and was greeted by a very pleasant lady whose name is Beth. Her customer service is excellent and I praise you as a company for training peop... Ver mais

Classificada 5 em 5 estrelas

Personally I would not go anywhere else to buy and sell and get the odd bit of advice on items maybe you want to sell, get repaired or in need of a bit of cash from unwanted items. Really nice bunc... Ver mais

Classificada 5 em 5 estrelas

Bristol gold They.are the best gold shop anywhere in the bs region they are honest and very genuine staff are so kind and helpful and I would not go anywhere else if you want a genuine valuation on a... Ver mais

Informações sobre a empresa

  1. Empresa comercial de ouro e prata

Informação fornecida por diversas fontes externas

Welcome to Bristol Gold - Instant Cash paid for gold in any condition, scrap, broken, new and wearable! We pay more for stone set jewellery. Check our website for daily price updates!


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

121 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Bristol gold They.are the best gold…

Bristol gold They.are the best gold shop anywhere in the bs region they are honest and very genuine staff are so kind and helpful and I would not go anywhere else if you want a genuine valuation on any gold I would advise you to go bristol gold

2 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No Money

Called into the store having previously called to confirm they would be interested in purchasing some gold coins. Having been provided with a quote they stated, however, that they couldn’t pay me because they had no money! By all account they had reached their overdraft limit. Not a great business plan for such a company. Disappointed and frustrated but a trip to the nearby IKEA store saved part of my day.

13 de janeiro de 2026
Opinião espontânea
logótipo da Bristol Gold

Resposta da Bristol Gold

Hello Adrian, I'm incredibly sorry you had this experience with us today! With the rapid rise in Gold and Silver prices in the last couple of weeks every one has had the same idea and decided to SELL SELL SELL. Being one of the better paying companies in the south west I would be lying to say we haven't struggled with the shear influx of it all. If you would like to still sell your coins give us a call and I will reserve the funds for you in advance.
Kind regards,
James
Manager

Classificada 5 em 5 estrelas

My first purchase from this company

My first purchase from this company. A special shout out to Dillon Patel. Kept me informed about my order. The order was shipped on the same day. The price was very competitive too. A busy store by the sounds of it but the customer service is second to none. Very excited to receive my order for Tomorrow & will update my review accordingly. Many thanks to Dillon again & also a special thanks to Jason who was sorted out a good price for the item I wanted.

Update* received my coin the very next day. Couldn't be happier. Exactly as expected. Overall a pleasant transaction & I'll definitely be returning!

Thank you Bristol Gold 🪙

26 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Good morning I have just visited…

Good morning I have just visited Bristol Gold in Fishponds and was greeted by a very pleasant lady whose name is Beth. Her customer service is excellent and I praise you as a company for training people so well. Beth certainly deals with customers in an excellent way. Well done Beth, I hope you see this review which you certainly deserve.

15 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Just want to say Dillon at bristol gold…

Just want to say Dillon at bristol gold is a absolute G!! very knowledgeable about gold and silver, nothing is ever to much trouble for him. Always goes out his way to help you, in fact he goes above and beyond to make my experience a great one!! That’s why I keep coming back!! Give this man a pay rise!!

9 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

FIRST CLASS FROM START TO FINISH

From the out set we were very sceptical............
But today we visited BRISTOL GOLD to meet Dilan and the staff a great experience and one we shall use in the future

Welcoming efficient / profesional more than helpful no hard sell we felt very safe.

10 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic staff amazing experience

I went into store today and I was met by two very approachable members of staff I had an amazing offer on my jewellery and I put it towards an amazing solitaire diamond which I absolutely love.There was no problem with our transaction at all it was fair and seamless and also fair.I am one very happy customer.

1 de junho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Took some jewellery to Bristol Gold

Took some jewellery to Bristol Gold for a valuation. Kelly who created us with a smile sorted the gold into various parcels and processed them. A very good price was given compared with other jewelers. We accepted the price and the cash was transferred immediately.
Very good service given by Kelly.
Terry

22 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jason and the team couldn't do enough…

Jason and the team couldn't do enough for me. Customer service skills in point such friendly staff, goods arrived on time. Cant fault this company one bit will never go anywhere else to buy jewellery. Thanks so much guys keep up your great work 👍 👏

10 de fevereiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service from Kelly

Kelly was really knowledgeable, friendly and a joy to talk to. The price paid for our unwanted gold was set by the daily value but the difference was that we didn't have to send it off to somewhere in London and wait for a quote. Left fifteen minutes after we arrived with a wad of readies in the back pocket. Result. Wouldn't go anywhere else to sell gold at the correct price.

1 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

First time visiting Bristol Gold today

First time visiting Bristol Gold today. Phoned this morning with some questions and went to the the shop this afternoon to see Beth. She was really friendly and efficient; explained the whole process to me while she carried on with the job. In fact that was the same of all the staff who were dealing with all sorts of requests whilst I was being served.
Highly recommended.
Many thanks Beth.

29 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Friendly & Professional

Arriving with a few oddments of Silver and Gold I was greeted with a smile and a friendly welcome from Kelly.
Kelly provided excellent service and good interactive skills.
Kelly conscientiously went through the scrap items and provided a prompt and very fair quote. Excellent all round service.

10 de abril de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Jason is a real gem

Jason is a real gem. My daughter (15) decided to put her ring on a different finger while at school. It got stuck and no-one could get it off. It swelled up, started throbbing, she was crying. I then had to trawl round Fishponds with her trying to get someone to help me so I didn't have to go to A&E. The Fishponds jewellers said the ring was Titanium (despite it being from Shein), that their equipment wouldn't cut through it and that I'd have to go to the fire brigade :-o. Then we walked into Bristol Gold and asked a cashier for help. She asked Jason, who was really kind and helpful. He used his ring cutter, although the metal was steel and it probably ruined the cutter. He cut through the ring and rescued my daughter, which meant I could drop her back to school and not worry any firemen (phew). I offered to pay for the ring cutter, but he didn't want anything in return, just for me to write a review, which I forgot to do earlier (sorry Jason). Although I'm not a true paying customer, all the staff I encountered were lovely and Jason is a diamond geezer, good as gold (I guess I'd better stop now). Thanks again, Jason :-)

12 de março de 2024
Opinião espontânea

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