Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic service from Britannia Rose. The curtains were made ahead of schedule and we were so impressed we’ve ordered another pair ! Would highly recommend this company. The free matching cushi... Ver mais

Classificada 5 em 5 estrelas

I ordered two cushions with piping and feather interiors. I was delighted when they arrived. The cushions were perfectly made. I previously ordered a sample of the material, to make sure it was exactl... Ver mais

Classificada 5 em 5 estrelas

Always good quality work and very helpful team.Have never let me down, curtains well made and in reasonable timeframe. Would recommend if have a query just call their helpful team.

Classificada 5 em 5 estrelas

The website is easy to navigate and provides brilliant guidance to ensure that orders are precise and perfect in every way. It also provides a helpful status timeline, enabling customers to feel r... Ver mais

Informações sobre a empresa

  1. Fornecedor e fabricante de cortinas
  2. Loja de cortinas
  3. Decoração e Design de Interiores
  4. Designer de interiores

Escrito pela empresa

An ethically driven company. Made to Measure Curtains - Over 100,000 fabric choices from the UK We exist to make a difference, to date we have helped raise over £170 million for UK charities.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 75% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Curtains arrived today

Curtains arrived today. They are absolutely stunning. Ordered on the 18th of March, wonderfully easy website, ordering a doddle, even when I had to amend the order, it was a straightforward process. The company amended order, it was followed up with a reassuring text. I am wowed by the print and material of the curtains. Wonderfully sewn and packaged. I wouldn't hesitate to order more curtains in the future. 100% thanks so much

26 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely brilliant service from start…

Absolutely brilliant service from start to finish. Website easy to use; I'd already seen the fabric so knew what to expect; very competitive price; quality of make-up very high and I was easily able to change the delivery address as the last minute as we were away from home. Free cusion was a bonus. I usually make my own curtains but decided to treat myself this time - and probably will do so in the future.

22 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

excellent

Efficient and friendly company. I only ordered fabric samples but was impressed at their prompt responses

7 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to order with clear explanations…

Easy to order with clear explanations on the website. The curtains were well made and delivery was fast from time of ordering to receiving them. it would have been nice to have had a cushion with each pair of curtains, especially as they were essentially separate orders, though ordered together.

4 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant service, quality product

Curtains were made really quickly and when they arrived, I was over the moon because they were excellent quality and look beautiful. They were made to measure and fit perfectly. Cheaper than anywhere else online too.

24 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Exceptional experience

I don’t do a lot of online shopping but it has really changed my mind on this. It was very straightforward and I could track all aspects of my order from start to delivery. Having also telephoned the firm with a query the employee I spoke to was very helpful and I couldn’t fault him. I just have to say it was a good experience all round and I love my curtains

17 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Well made bespoke curtains

We are extremely pleased with our new curtains, they are very well made and arrived in a good turn around time. Would definitely recommend Brittania Rose for bespoke curtains to anyone.

1 de março de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Good customer service following my negative review.

Fabric in a recent order has a flaw running the full length. I have contacted the company three times via email with photographs attached with No response.
Will avoid in the future.

Update. 5/3/24.
The company have now contacted me and replacement fabric has been arranged. Happy with this service.

4 de março de 2025
Opinião espontânea
logótipo da Britannia Rose

Resposta da Britannia Rose

Dear Gillian,

We’re truly sorry to hear about your experience and that you haven’t received a response to your emails. Customer satisfaction is extremely important to us, and we’d like to resolve this for you as quickly as possible.

Unfortunately, we haven’t been able to locate your correspondence. Could you please provide your order number so that we can investigate this immediately? You can reply here or contact our customer support team directly on 02031 67 87 57 or via our online chat available daily.

We appreciate your patience and look forward to resolving this for you.

Classificada 5 em 5 estrelas

Excellent service and quality

Britannia Rose provides outstanding curtains, made to a high standard with speedy delivery and all at a competitive price point.
The difference between made to measure and ready made is clear with very little difference in price.
I will certainly be using Britannia Rose again and would not hesitate to recommend them.

4 de março de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wanted to return unused product but no…

Wanted to return unused product but no response from various attempts to contact. Sadly will never use company again for the rest of my renovations and would not recommend.

18 de fevereiro de 2025
Opinião espontânea
logótipo da Britannia Rose

Resposta da Britannia Rose

We’re sorry to hear about your experience and that you’ve had trouble reaching us regarding your return request. We strive to respond to all customer enquiries promptly, and we sincerely regret any delay or inconvenience caused.

Unfortunately, we’re unable to locate your order based on this review. Could you please provide your order number or contact us directly on 02031 67 87 57 or via our online chat available daily. We would be happy to assist you in resolving this matter as soon as possible.

We truly value our customers and appreciate the opportunity to make things right.

Classificada 5 em 5 estrelas

Well made cushions

I purchased 2 well made cushions and had the choice of fillings. Although I was fortunate that the cushions were in clearance and matched my existing curtains, I would not hesitate to pay full price if I needed more.

25 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Highly recommended.

Great website, easy to order with helpful directions on measuring for curtains. The fabric is excellent quality and the curtains fit perfectly. Very happy.

21 de fevereiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality curtains

The process for ordering samples and curtains was straightforward. The curtains were delivered quickly and were well packaged. They are of really excellent quality and great value for money. I’m very impressed by this company and would highly recommend them.

21 de fevereiro de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais