My decision to use them based on the below reviews. So shocking & will never use them anymore. Had to make several calls as driver didn't on turn up. The call center person told me driver was in... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
DO NOT BOOK WITH THIS COMPANY. THEY CONFIRMED THE BOOKING TO PICK UP MY WIFE AT HEATHROW AIRPORT AND THEY NEVER SHOWED UP. CALLED THE OFFICE AND THEY DO NOT CARE, HORRIBLE CUSTOMER SERVICE. USE A... Ver mais
A empresa respondeu
Driver that picked me up got into a verbal altercation with another cabbie because my driver blocked him in, to make things worse he started using profanity in-front of my 14 year old...not the servic... Ver mais
very bad. I have booked a ride, a day in advance, and they asked me the flight number just in case the flight was going to delay. It happened that my flight delayed 20 minutes and there was no one w... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Casino
Informações de contacto
Informação importante
1,4
Muito mau
228 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dependable service
Dependable service. Driver was waiting for us at the airport and made an additional stop at our request. Would recommend.
1 de março de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Great service and professional
Used them once recently for airport transport and just booked again. All on time, very nice and friendly driver, booking system easy and they have support chat where guys help you in seconds to book all and price is guaranteed. Highly recommended. Will book again.
28 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Timely and helpful
Timely and helpful, especially when navigating our ways to find the driver at Luton airport!
26 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Fast and good
The driver was outside the hotel 15 minutes before departure, althougt it was 04:30 a.m. He was very polite and helpful with the lagguage. The price was really good. I recommend British Airport Riders to everyone!
24 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Very helpful and courteous driver
Very helpful and courteous driver. On time. Very comfortable journey!
24 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Excellent service all the way!
24 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Excellent Service
Excellent service! I wouldn’t use any other taxi firm. Would highly recommend British Airport Riders!
23 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Very efficient service
Very efficient service, on time no hanging around,
Highly recommended, will be using them again
22 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Great Service!
Our experience with British airport riders was very good! The morning of our pick up they notified us that there had been an accident on our route to the airport, so they suggested we leave sooner than scheduled so that we would arrive at our planned time. The driver was professional and personable.
19 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Good service
18 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Very friendly & reliable service
Very friendly & reliable service, driver was excellent, please pass on my thanks to him
Even though our flight was delayed by 6 hours he turned up on time. Would recommend your company to others
17 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Great service
17 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Driver was on time
Driver was on time, didn't put radio on had earphones in and was chewing gum which sounded like a cow chewing listening to this for a hour an half, drives you mad.
17 de fevereiro de 2020
Opinião espontânea
Delayed by over 2 hours and our driver…
Delayed by over 2 hours and our driver was there waiting patiently and got a group of exhausted travellers back home speedily and safely, thank you.
17 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Flight very late due to weather
Flight very late due to weather, driver waited, no issues no fuss.
16 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
Fantastic
Fantastic. Right on time (Actually early and waiting for us). Driver was friendly and informative. Made our hour go by fast and fun. I hate to admit, but I have forgotten my driver's name, but we would like to thank him again.
16 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
Your driver was Justin.
British Airport Riders
Worst service ever
Worst service ever! Will never use this company again.
We waited in the airport for the driver for over 1.5 hour.
After waiting the first 10 minutes I called costumer service and was told the driver was parking and would be at the pick up point within 10 minutes.
Then as timed passed the story changed to the driver being on his way. Several times I was told he would be there within 10 minutes. We waited for over 1,5 hour!!
When he finally got there he wasn’t holding a sign or anything, he just stood waiting for me to call him.
I told the person at costumer service that this was unacceptable and that I expected a discount on the ride. On the phone he told me I would get a 10 pound discount on the ride. Afterwards I received an “apology” email and all of a sudden it was changed to a 10% discount on my next booking. As is I will ever book this company again - not happening!!
Don’t ever waste your money on them!!
16 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We are really sorry that you had a bad experience with our service.
We take pride in ensuring our customer's satisfaction. Unfortunately, we did not meet your expectations on this occasion.
We have taken steps to ensure that this will never happen again, and we have addressed the cause of this delay due to Storm Denis caused some disruptions as most of the Motorways were busier and slower than usual because of flood and debris along with accidents on the road.
We are sorry to hear that you don't want to take any of our compensation but we apologise for the inconvenience caused and we will improve our service on occasions like this in the future.
British Airport Riders
Good service in low price polite…
Good service in low price polite drivers and clean cars most satisfied with the service
15 de fevereiro de 2020
Opinião espontânea
Resposta da SlotRush TOP Casino France 100% up to €1000 + 200 FS
Hi
We thank you so much for taking your precious time to rate and write a review about our services.
British Airport Riders
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.