Bronze Gifts Opiniões 

624
•
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Gorgeous Free Spirit solid bronze horse. Lots of detail. Quick and easy process including, ordering, payment and shipping. Goods received within 2 working days - beautifully and safely packaged. This... Ver mais

Classificada 5 em 5 estrelas

I am completely bowled over by the quality, weight, size and detail of the Odin bust and Viking long ship I ordered. Exquisite, They came on time, extremely well packaged, very good service. The qua... Ver mais

Classificada 5 em 5 estrelas

I just received delivery of “Large Hare Moon Gazing Bronze Sculpture by Dean Kendrick (Richard Cooper)”. It is even more beautiful than I imagined. Beautifully made, with real presence (or “soul” as I... Ver mais

Classificada 5 em 5 estrelas

Really pleased with my order - A Medieval Knight on Horseback - It’s a gift for my son and is even better than I thought it would be. He’s going to love this! It is beautiful. Extremely well packed a... Ver mais

Informações sobre a empresa

  1. Designer de interiores

Informação fornecida por diversas fontes externas

One of the Largest Selections of Bronze Ornaments & FIgurines in the UK. Chose from beautiful contemporary and traditional Real & Cold-Cast Bronze.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

624 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(624)

30 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

AVOID!

Created account when I ordered a bronze statue, however my order info didn’t show and the page said error. I emailed the business and was emailed back a day later saying my item had been ordered and the item will be sent the next day so the day after that I would receive the statue. The day it should have arrived I received an email with my tracking info (which Royal Mail link said it didn’t exist or not yet collected). I emailed the business and they said it would be with me the day after. I emailed stating it should have been delivered today not tomorrow. They apologised and said their warehouse must not have seen the computer system that stated it was priority and it was their fault. They never offered me a discount or partial refund . They simply said they were sorry and they are a small family run business with fantastic reviews. I emailed back stating that’s not my issue and my problem and for a small family business I’d have expected a better service. They were in the wrong and gave me incorrect info and posted my item late. I’ll never use this company again. Poor customer service and rude!

19 de setembro de 2024
Opinião espontânea
logótipo da Bronze Gifts

Resposta da Bronze Gifts

It is true that your order slipped through the net and unfortunately arrived late. As stated in our emails, we are very sorry about this.

We offered you the option of returning the item (with a pre-paid label) or a partial refund as an apology for the late arrival.

As for being rude, I must strongly disagree. At no point were we rude. In fact, you were the one who referred to our warehouse staff as "morons" and your last email used profanity!

Again, we are very sorry for the late delivery, and can understand your frustration -- but I feel your comments are not justified.

Classificada 5 em 5 estrelas

Fast service

Fast service. Easy to order. Loved the sentiments on the packaging. The figure was so lovely a good purchase for a very dear friend.

27 de agosto de 2024
Classificada 5 em 5 estrelas

Excellent

Excellent. The test of a company is the service when things go wrong. There was an IT blip, but service was polite and helpful and successfully solved. Bronze Hare statue has pride of place on the mantelpiece

22 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Efficient delivery of a new purchase

I had a great experience buying a cold bronze graduation figurine from bronze-gifts.co.uk and dealing with Stephen Bosco. It needed to be delivered quickly, which he implemented and so it got to my niece on time for her graduation ceremony.

30 de julho de 2024
Opinião espontânea

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